Go Smart Repair Reviews 

1,855
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the technicians for their professionalism, friendly demeanor, and excellent communication regarding arrival times and processes. The quality of the repair work is frequently highlighted, with many noting that their vehicles look "like new" or even "better than new" after the service. People appreciate the efficiency, thoroughness, and attention to detail shown by the staff, often exceeding expectations with flawless results. No significant repeated minority sentiment was identified across multiple distinct reviews to be included in this summary.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising technicians for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Quality

Customers consistently report high satisfaction with the quality of work, often describing repairs as... See more

Product

Clients share positive opinions on the product, with many impressed by the end result, stating that damage is... See more

Customer service

People report positive experiences with customer service, highlighting helpful, courteous, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mick came this morning to do some repairs on my wife's audi A6. Thanks to the Cambridge County Clowcil her wheels were Trashed. Mick done an excellent repair as before he'd been to us and I'm No D... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Vehicle Repair
  2. Car Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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5.0

All reviews

(1,855)

427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grant did amazing repairs on my car

Grant did amazing repairs on my car, he turned up promptly and was very polite and friendly and even repaired and resprayed my front bumper along with my side which was badly scuffed. Thank you, my car is like new again! I am very happy.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Wow what can I say except what an…

Wow what can I say except what an amazing job Rhys Wake has done on my alloy wheel, it looks like new again. I am so happy 😀
Rhys kept me informed of the time he would be arriving and was professional , courteous and friendly. I can’t thank him enough.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

First time having Go Smart out to fix…

First time having Go Smart out to fix some damage to my vehicle and got the pleasure of Mick Shelly attending. Great technician, great communication and just all round lovely to chat to. Would highly recommend Mick to anyone needing repairs. Thank you for an amazing service!

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great repair job

Thank you Mick Shelley for a great repair job on my car. Mick arrived at the agreed time and was very professional. I’m very happy with the result.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Go Smart Repair - Mick Shelly

Go Smart Repair carried out a bodywork repair on my vehicle today and I’m extremely pleased with the result. The quality of workmanship was excellent, the finish looks like new, and the attention to detail was outstanding.
I would highly recommend Mick Shelly to anyone looking for a high-quality repair. Great service and a fantastic end result.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly Recommended

Our technician, Rhys, was excellent from start to finish. Communication before the day of repair was clear and efficient, and Rhys was accommodating in sliding the repair forward so that the job would not clash with another appointment.
On the day, Rhys arrived early, was friendly and courteous, and completed the repair with minimal fuss and speedy time.
I would absolutely recommend Go Smart Repair based on my experience, especially in relation to Rhys.
Thank youtho

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

This was my second repair done and I was so happy that it was the same technician as last time. I was kept informed all the time and he was flexible with the time. The repair was 5 star and quick.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Job

Mick arrived on time and was very friendly and personable. He was very diligent and did a lovely job. Would highly recommend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing job by Mick

Amazing job by Mick. Very friendly and was eager to take on the job. I had a couple of chips on the edge of the door, a tricky location, but he returned it to the state of a brand new door. It was all done in just over an hour. Would highly recommend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

5 star service

Excellent service from Rhys Wake who did an amazing job of repairing scratches and scuffs on the offside rear of my car.

Rhys gave me an idea beforehand of when he would arrive, then arrived on time, was polite and friendly and now the rear of my car looks like new.

Would definitely recommend.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Toby provided an excellent service

Toby provided an excellent service. He was thorough, careful and mindful of the impact repairs at home can have on neighbours. The finish is excellent and the repair undetectable. Great job. Recommended.

14 May 2026
Unprompted review

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