Go Smart Repair Reviews 

1,855
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 472 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the technicians for their professionalism, friendly demeanor, and excellent communication regarding arrival times and processes. The quality of the repair work is frequently highlighted, with many noting that their vehicles look "like new" or even "better than new" after the service. People appreciate the efficiency, thoroughness, and attention to detail shown by the staff, often exceeding expectations with flawless results. No significant repeated minority sentiment was identified across multiple distinct reviews to be included in this summary.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising technicians for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Quality

Customers consistently report high satisfaction with the quality of work, often describing repairs as... See more

Product

Clients share positive opinions on the product, with many impressed by the end result, stating that damage is... See more

Customer service

People report positive experiences with customer service, highlighting helpful, courteous, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mick came this morning to do some repairs on my wife's audi A6. Thanks to the Cambridge County Clowcil her wheels were Trashed. Mick done an excellent repair as before he'd been to us and I'm No D... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Vehicle Repair
  2. Car Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,855)

427 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exemplary!!!

Grant arrived on time (to the minute)
Polite and cheerful
Did a superb professional job
Fully recommend him and his company.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Go smart repair

Booked a go smart repair. Was notified the day before of the time slot. Grant arrived promptly and immediately started work. Great professional service all round and excellent job completed.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Mick Kelly

Had Mick Kelly as my guy and honestly he is one of the best. Really good customer service he was chatty , friendly , great humour! He really good at his job to like the work he does was the best, can’t pair him much more :)

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Like new!

Mike was excellent. He did a fantastic job on my wheel. Clearly takes pride in his work and has a great personality.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent paint repair Service

Excellent, prompt and polite service. The skill care and level of workmanship are beyond reproach. I can't see any sign of the damage (dent and paint chips) since being repaired.
I would definitely recommend to anyone and would use again.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great overall experience

Great overall experience. Right through from initial communication in setting up the appointment through to the great quality of the finished product

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Mick is very professional

Mick provided his service promptly. He explained to us very clearly the repair options and how it would look like. We felt like he treated our car repairs like it would be his own car. Mick is very friendly and very professional. We would recommend his service to anyone.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Vehicle repairs

Grant, the technician just gets on with the job in hand. Very efficient, very good customer service skills. A friendly man who respects your vehicle and does an excellent job. No complaints

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Alloy Wheel Refurbishing

Mike Hammett the technician rang before hand gave me an arrival time,
he arrived at my home at the stated time.
To refurbish my alloy wheel and it was a superb job it look so good it could have passed inspection as a new wheel.
Would highly recommend Mike and use his services again should the need arise.

20 April 2026
Unprompted review

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