Go Smart Repair Reviews 

1,855
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 470 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the technicians for their professionalism and friendly demeanor. Many people appreciate their punctuality and clear communication regarding arrival times and the repair process. Reviewers consistently highlight the staff's careful approach and attention to detail during the work. The quality of the repairs is frequently described as excellent, with many noting the flawless finish. Customers often state that their vehicles look 'as good as new' or even 'better than new' after the service. Overall, consumers are extremely satisfied with the high standard of workmanship and the final results.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the flawless finish and... See more

Product

Customers consistently note positive experiences with product, often praising the flawless finish and how... See more

Customer service

Consumers find customer service to be positive, with many expressing satisfaction with the support received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grant from Smart repair applied some cosmestic paint repairs to remove scratches and a minor indentation on our car doors. After explaining what he would do, Grant did a very professional job and mat... See more

Rated 5 out of 5 stars

Rhys kept us updated on his arrival to do our wheel repair. On arrival we told him we'd put a claim in for another wheel repair which had not at the time been authorised. He asked for a few deta... See more

Rated 5 out of 5 stars

Michael came to do 2 wheels for me today, he was excellent and did an oustanding, careful job despite the 30+ degree heat and blazing sun. He phoned the night before to confirm arrival al time, arriv... See more

Rated 5 out of 5 stars

Absolutely gobsmacked by how good Grant Hart did on this 'repair' this morning; I'm a really fussy git and I honestly wouldn't know that there had ever been any damage - it's as good as new, and was... See more


Company details

  1. Vehicle Repair
  2. Car Body Shop

Written by the company

Go Smart Repair is a mobile insurance approved repair specialists. Working with nationwide smart repair insurance policy providers we offer their customers a fast, friendly and efficient service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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5.0

All reviews

(1,855)

427 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My car was recently repaired by Mikey…

My car was recently repaired by Mikey Ould, and I'm super happy! His communication was excellent, he kept me updated and then did a brilliant job on the day! All the scratches & marks have completely gone, he comes highly recommended from me! 🤩

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Mike

Mike, turned up in and carried out the repair in between showers. Demonstrating his ability, professionalism and skills. Thanks for your support and the work you have done today.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

I acknowledged the technician Rhys Wake…

I acknowledged the technician Rhys Wake who did my repair work recently. It was very remiss of not to mention and thank Harry, Dylan and Ethan for their excellent support in arranging the repair, coordinating and date plus providing detailed confirmation and requirements for the fulfilment of the wheel rim repair - cheers guys !

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Paintwork repair

Grant arrived promptly and was very pleasant. He did an excellent job removing some scratches on my red Honda Jazz. I was very pleased and would highly recommend him. Thank you Grant!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and work

Rhys turned up on time and was very professional and friendly. Did not make a fuss about having to squeeze his van into neighbours narrow driveway! Took about two hours which is what he said and did an excellent job on the scuffs and scratches .

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Michael is a magician.

Michael has come out to us a couple of times and worked his magic. Our alloys literally look like new after his work. A true craftsman.

He is also punctual, polite, flexible and professional. Couldn't recommend more.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

First class service

First class service, from taking my car in to collecting it. Ready on time , job well done from start to finish. Can't recommend highly enough.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

Third time Mick Shelly has come to…

Third time Mick Shelly has come to repair damage by someone opening their car door on mine.
Highly professional. Courteous and friendly.. Repairs and resprays are completed with great care and attention.
He was able to adjust his schedule today as he knew we had an appointment later in the day. Always a pleasure to deal with him .

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great communication, and time keeping, friendly, and skilled at doing the work, very happy with overall service.
Mikey Ould was very professional and pleasant.

6 May 2026
Unprompted review

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