Go&Grow Reviews 

7,885
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Instructions are very clear. It's a very user-friendly platform. Interest rates are good. You can literally see your money grow every day.

Rated 5 out of 5 stars

Very good peer to peer platform. They do exactly what the advertise. After approximately 9 months I receive passive income with minimum effort. The interest rate of Go & Grow is lower than othe... See more

Rated 5 out of 5 stars

From Spain. Today, August 12, it has been exactly two years since I invested my security mattress in Bondora. At first with little confidence, where is Estonia? Today, 2 years later, I have part of m... See more

Company replied

Rated 4 out of 5 stars

So far it is the best peer-to-peer platform I have used. Super reliable and consistent. You always know how much you'll get and no surprises. There is a low monthly investment limit which is the p... See more

Company details

  1. Investment service

Written by the company

Go&Grow (formerly Bondora Capital) is a leading European fintech that helps people accelerate their dreams financially. Established in 2008, Go & Grow has grown to be one of the most popular and trusted investment platforms in Europe. With Go & Grow, our most hassle-free investing product, customers enjoy simple online investing, instant liquidity, and attractive returns. Our community over almost 500,000 customers has added over €1.7B to their accounts and continue to reach their financial goals with ease. For more information or to create your free account, please visit https://goandgrow.eu


Contact info

3.8

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TrustScore 4 out of 5

8k reviews

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3.8

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(7,885)

153 reviews in the last 12 months

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Rated 1 out of 5 stars

A Truly Atrocious Experience

A Truly Atrocious Experience – Avoid Bondora

My issue with Bondora is twofold:

1️⃣ Withdrawing money destroys your returns
2️⃣ They blocked access from my country of residence

1. Withdrawal Woes – From +18% to -1%

I had been invested with Bondora for several years. When I decided to withdraw my funds, I stopped reinvesting into new loans. Bondora warned that my returns would drop—but I never expected the complete nosedive that followed.

My returns plummeted from +18% to -1%, effectively wiping out years of gains. This suggests that the advertised returns are only achievable if you keep reinvesting. The moment you try to pull out, the reality sets in: liquidity is poor, and the system appears designed to penalize withdrawals.

2. Blocked Access – Stuck Without My Own Money

I reside in Asia and had registered my Bondora account with my correct country of residence. At some point last year, Bondora decided to block access from my country, effectively locking me out. When I reached out for help, they bombarded me with invasive questions:
• Which country are you trying to access your account from?
• How long will you be there?
• What is the purpose of your stay (work, visit, etc.)?
• When will you return to an “approved” country?
• Your IP address.
• Are you using a VPN?

They claimed their service is only available to certain European countries. If that’s the case, why did they allow me to sign up as a resident of a restricted country in the first place?

Now, because I refuse to answer these intrusive questions, I remain locked out of my own money. My only options are to use a VPN or physically travel to an “approved” country—which is absolutely ridiculous for a financial service.

Final Verdict: Stay Away from Bondora
• Terrible liquidity – Trying to withdraw money crushes your returns
• Unethical restrictions – Blocks access from certain countries after letting people sign up
• Poor customer experience – No clear support for international users

If you’re considering Bondora, think twice before investing. Once your money is in, getting it out may not be as easy as they claim.

3 February 2025
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Benjamin,

Thank you for your feedback, and we apologize for the inconvenience.

Our support team will assist with the best possible solution for the issues raised. Please follow up on your conversation with our support team.

I appreciate your patience.
Team Bondora

Rated 1 out of 5 stars

Bandora gives loan to only a few banks…

Bandora gives loan to only a few banks customers who are on IDIN. What about the other banks?

15 January 2025
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hello,

Thank you for your feedback.

At Bondora, we strive to deliver fast and reliable financial services through our fully online platform. We regret to hear that your bank is not currently supported by iDIN, our identification partner.

Please rest assured that we are actively collaborating with iDIN to expand their list of supported banks, so more customers can seamlessly access our services in the future. If you indicated your bank during the application process, we’ve taken note and will work towards including it in upcoming updates.

Should you have any further questions or need assistance, our support team is here to help.
https://help.bondora.nl/hc/en-nl/articles/12668844167186-How-do-I-contact-Customer-Support

Don’t hesitate to reach out—we’re happy to assist.

Team Bondora

Rated 5 out of 5 stars

Pretty good,happy customer

Very fast in adding or taking money out of your account.It's almost like a normal bank account,only I make +10% return on it.Only disadvantage is, they charge 1 euro whitdrawal costs.So you shouldn't do it too often.I use it as a savings account.

1 January 2025
Rated 1 out of 5 stars

vocês sabem o que deu errado

you now what happened. After almost an hour of confirming my bank account, I still don't see MY MONEY.
What do I have to do to see my money

Not trustworthy
to avoid. Account opening very complicated

17 December 2024
Go&Grow logo

Reply from Go&Grow

Hi José,

Thank you for your review.

We apologize for the delay. This was due to the duplicate account you opened and the AML verifications.

Our support team has already taken care of this for you, and your transfer should soon be reflected in your functioning account.

Feel free to write to our support if you have further questions.

Thank you for your patience.
Team Bondora

Rated 1 out of 5 stars

Ponsi scheme - cheating company

I have my Bondora Go & Growth account for over five years now with regular investments into my account. I went through the full KYC process when opening the account and a second time in between.

Yesterday I tried to withdrawal my funds from my account and this is when they asked for a "source of funds".

From my perspective and understanding this is not the right time to do so, they could have done it during the account opening process or latest when investing the money. And as I understand the legal framework they are neither obliged nor even authorised to ask for that - especially as it is only a 5 digit amount (so not much money).

I clearly see this as a way to delay (or even avoid) payouts, and contacting the customer service about that matter I did not even get a useful response.

Please be very careful before investing any money into BONDORA. It all looks good until you are trying to access your money

Update after their response:

Again a lie. I am not the only person complaining about these procedures - see other reviews here. This is systematically built into their software to avoid or delay payouts as long as they can.

No reply to the doubt about legal requirements to ask for SoF - they do not have any.

No contact from customer support as stated. Even if provided some SoF documents nothing is happening. Payout still blocked and my account is not accessible.

While I initially thought this might have been an unlucky coincidence I am now convinced (free a bit of research) that this is systematic cheating.

Already reached out to their regulatory body and the police to claim a criminal offense.

16 December 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Karsten,

Thank you for your review, and we are sorry that you are experiencing some problems verifying your SoF.

These requests can be triggered occasionally when transfers are made to verify the source of the funds. This is why you may receive them at intervals based on the transfers made.

Our support team has sent you a detailed email outlining what to provide. Kindly attend to that, and our support team will contact you in case you have further questions or need assistance.

We appreciate your patience,
Team Bondora

Rated 4 out of 5 stars

Lack of customer support - all good in the end

[New]

My account was approved in the meantime, not sure if it was because of the review or just a coincidence but now all things have been cleared out.

I had a fruitful conversations with one of the guys from the customer support and was explained the case. This has changed my mind about continuing my collaboration with the platform.

I still can't give 5 stars for now because I was put in the position of wondering and questioning instead of being kept informed about the state of things.

The only minus here is the lack of communication. If this will be improved, I can fully recommend this.

[OLD]
Completely lack of customer support for high value accounts (or any value from what I've seen here).

Since I added quite large amounts into my account it was expected to be asked the source of my funds. No problem here, I'm sending any documents necessary to prove my source of income, nothing to hide, no problem. Even though it was strange to be asked twice the same thing in a short span of time.

Since my account has quite a large amount invested, I was quite nervous after not hearing for 4 days from them, although in their FAQ they say will get back to you after 1-2 days.

I sent an email and request of contact from the chat bot but so far no answer.
Currently my account is blocked until review and the lack of communication is not a good sign of professional work.

So far I haven't had any issues for more than 2 years since I used this platform but this experience had change my mind.

If you are expecting some degree of professional work or you don't want to chat with bots which are constantly asking to close your account... pls avoid this.

I'm considering closing my account, it all depends on what happens in the next days. A pity, I considered this one of the few p2p platform worth using it.

17 December 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hello Daniel,

Thank you for your review. We are sorry to see you have had such an experience with us, given how smooth your experience has been over the past years.

Source of Funds verification does take time, which is why it has taken a few days to receive more updates.

Our support team is already looking into this, and you will be contacted soon with an update.

Thank you for your patience.
Team Bondora

Rated 5 out of 5 stars

very easy to invest

no problems with starting the invests

4 December 2024
Go&Grow logo

Reply from Go&Grow

Dear Peter, thank you for your kind review. We are happy that you are our partner. Team Bondora.

Rated 5 out of 5 stars

So far so good

1 December 2024
Go&Grow logo

Reply from Go&Grow

Dear Enrico. Thank you for your kind rating. Have a wonderful week ahead. Team Bondora

Rated 1 out of 5 stars

The web service in question has…

The web service in question has experienced significant issues, and its reliability has been compromised. It is not advisable to proceed with this bad service.
Unreliable web-Loan service. The system is highly flawed! I do not recommend it!

13 October 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Dear user. We apologize for the inconvenience. However, we are not able to find you in our database, neither by your name nor email. Kindly provide your contact details, so that we can assist you. Team Bondora

Rated 5 out of 5 stars

Very professional platform

Quick transfer easy to use interface and whats is most important when is about money to be trusted. If any support issues arrise always quickly solved.Thanks for your platform !

13 September 2024
Go&Grow logo

Reply from Go&Grow

Dear TS, thank you for your kind response. We are glad that you are our partner. Have a good day! Team Bondora

Rated 2 out of 5 stars

Actually, Bondora is not for Dutch market

Bondora advertises in the Netherlands and even has a Dutch section on its website so one may assume it is looking for Dutch customers. It seems so at first when they offer you a very handy identification with your Dutch bank such as ING, ABN AMRO, Bunq, etc. All magic is gone on the next step when you need to upload your bank account statement. It really puzzles you when you see NO Dutch bank is given as an option! Don't they see that they cut off all clients from the Netherlands by that!? What is the reason to advertise to the Netherlands in order just to leave potential clients frustrated right on the second step?! Just seems illogical, truly!

9 September 2024
Unprompted review
Go&Grow logo

Reply from Go&Grow

Dear Dmitri. We are very sorry you feel this way. Bondora is fully cooperating with a huge amount of customers in the Netherlands. Kindly contact our loan department over www.bondora.nl, and we are sure, your issue can be solved. Team Bondora

Rated 5 out of 5 stars

Top!!

Top!!
Thank BONDORA!!

9 September 2024
Go&Grow logo

Reply from Go&Grow

Dear Florina, thank you for your kind response. We are glad that you chose Bondora to be your partner. Have a good day! Team Bondora

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