The checkout process was quick and easy. The pre verified feature provides ease as to knowing your shoes are authentic beforehand and not having to wait and possibly be disappointed. Just wish the pri... See more
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Review summary
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Shipper was taking a very long time to get the shoes delivered to goat for verification for my most recent purchase. Once they receive the shoes they are very fast shipping it to you .Overall goat is... See more
Shipping is god awful expensive. But otherwise I am satisfied. You guys really need to make shipping affordable to the Hawaii people.
My issue is when customers have issues, there’s only one way to talk to anyone; EMAIL. More than half the time I am happy shopping at Goat, but I have had to return a few pairs or open disputes. When... See more
Company details
About GOAT
Written by the company
GOAT is the global platform for the past, present and future. Since its founding in 2015, GOAT has become the leading sneaker platform, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms, while delivering products to more than 60 million members across 170 countries.
Contact info
United States
- support@goat.com
- goat.com
3.9
Great
56K reviews
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I ordered a shoe and it wasn’t…
I ordered a shoe and it wasn’t authentic. I don’t understand. How did the issue get through the process of authenticating it bothers me and it scares me to order again. Also, I put in for a refund and I’m still waiting for a response. I sent several emails and respond to the emails that were sent to me. The only thing that I was told was that my situation is being escalated to a specialized team I’m very upset and disappointed with qoat
16 May 2026
It took forever to receive my order
It took forever to receive my order. I could have gotten it faster through many other outlets.
16 May 2026
Customer service was horrible
Customer service was horrible. Literally a copy and paste response and I can tell that who ever responded didn’t care to actually read or acknowledge what I needed and provided a generic response.
16 May 2026
Trash
Trash, your customer service is terrible. I’ve told all my friends not to buy from Goat
16 May 2026
I Got my order earlier than expected…
I Got my order earlier than expected and everything was great and I loved the hoodie!
13 May 2026
GOAT run things..Things don't run GOAT.
I was told about GOAT by a coworker and was a bit skeptical but was truly blown away with the availability of the product I needed at the time and the time it was delivered in.
15 May 2026
Order and delivery service was great
16 May 2026
Everything I ordered has been delivered…
Everything I ordered has been delivered to me in a timely manner and authentic with great customer service
16 May 2026
I’d perder a different delivery service…
I’d perder a different delivery service like ups instead of veho especially dealing with expensive items
13 May 2026
GOAT is the Go-To!
GOAT had the lowest price for the sneakers I wanted. The box and shoes arrived in brand new condition. I like that GOAT checked the order prior to shipping the product to me. Very reliable and fast.
12 May 2026
Fast delivery and always good condition.
13 May 2026
shipping and verification take to long.
12 May 2026
Product had an issue so it didn’t…
Product had an issue so it didn’t deliver. GOAT claimed to have issued a refund and it was not reflected in my bank account.
2 May 2026
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