The checkout process was quick and easy. The pre verified feature provides ease as to knowing your shoes are authentic beforehand and not having to wait and possibly be disappointed. Just wish the pri... See more
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About GOAT
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United States
- support@goat.com
- goat.com
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They always keep customers aware of any changes
My shoes were delivered on time and was not damaged
My order came on time and were exactly…
My order came on time and were exactly what I expected! Will definitely order again...
Fast delivery still waiting on another…
Fast delivery still waiting on another pair I bought taking longer than the shoes I got
Great service very fast shipping and…
Great service very fast shipping and original product
Very disappointed with my experience
Very disappointed with my experience. Both products I ordered came back damaged. The Travis Scotts looked ashy and worn, and the Supreme wallet had stitching issues. I reached out regarding the problem and still haven’t received any real solution or resolution. Now I’m stuck with two products that arrived in unacceptable condition with no help from customer support
Prices are always reasonable and…
Prices are always reasonable and shipping is fast and efficient.
Excellent delivery 🚚😄
Terrible customer service
Terrible customer service. they shipped the wrong size and charge you for restock fees. also they never sent the shipping label . they dont have phone number. I would say looks like a scam. I will dispute it with credit card.
Bought my sneakers
Bought my sneakers, the shipping took forever. I reached out to see the issue. Seller cancelled and then placed them back up for sale for double the price. Ruined my birthday present.
Goat is the best authenticator
Goat is the best authenticator! I even like the fact that if a shoe arrives to them and they find flaws they contact you to report it to you and they also let you choose if you want the shoe or if you prefer them to find you a replacement shoe. It shows that they have your best interest in mind when you are using them. This is the only app I use when I can’t get a shoe for retail. FIVE ⭐️’s with me!!
My son in High School gets all his…
My son in High School gets all his shoes from Goat. Always has what he wants. We did have to send shoes back 5-2026 that didn’t fit him but it was so easy and they gave us a credit. Delivery service to my front door and they always knock on my door to let me know they delivered the shoes. Very Happy. Thank you
Style and quality best and very comfortable.
Shoes very nice and nice quality love the shoes very much.
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