GobyMeds Reviews 464

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting that interactions are pleasant and helpful, often resolving issues quickly and effectively. Many people appreciate the prompt delivery of their orders, with medications arriving quickly and well-packaged, often exceeding initial expectations. The ordering process is described as easy and efficient, with good communication throughout, making the overall service experience highly satisfactory. However, some reviewers were not happy with customer service, mentioning difficulties in getting responses or receiving conflicting information, leading to frustration and a sense of being unheard. A few other people also felt that the product quality was inconsistent, with some receiving medications that appeared questionable or had issues with packaging, such as melted ice packs.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

Customers consistently note ambiguous experiences with product, with some praising its effectiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting great service, quick... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and seamless, from... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried other sites to get glp-1 medication before and had very little results, often times I felt as if I hadn't taken any medication at all. But the experience with GobyMeds has been amazing! I... See more

Company replied

Rated 5 out of 5 stars

The experience in starting my health and weight loss journey was made extremely easy using Goby. I looked at many company’s that handle GLP~1s and semiglutides. Goby has the best prices and no hidd... See more

Company replied

Rated 5 out of 5 stars

Best price I found. Professional service. Clear and concise information on their website. Faster delivery than they said. After reviewing a dozen online weight loss websites and losing money on one,... See more

Company replied

Rated 4 out of 5 stars

So far, my experience here has been everything i hoped it would be. Simple, easy to navigate, and a very friendly care team. I have been on semaglutide since Jan and have had no hiccups with ordering... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.

Transparent and easy-to-understand pricing

Free Consultation and Shipping

Trusted Access to Personalized Weight Loss & Wellness Medications

Contact info

Promotion box for GobyMeds

Start your weight loss journey today

Weight Loss, Anti-Aging & Metabolic Health: Easy Online consultation

4.5

Excellent

TrustScore 4.5 out of 5

464 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I have had a great experience with Goby…

I have had a great experience with Goby meds. They are responsive, and quick with things always arriving on time.

29 April 2026
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Reply from GobyMeds

Thank you so much for taking the time to leave us a review :)

Rated 5 out of 5 stars

Totally recommend

Totally recommend

20 April 2026
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Reply from GobyMeds

Thank you so much for trusting GobyMeds for your medications!

Rated 5 out of 5 stars

Good experience

Everything was handled well. Lots of updates throughout the process. Package delivered on time.

20 April 2026
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Reply from GobyMeds

Thanks so much for the kind review!

Rated 5 out of 5 stars

Fast and easy process

Fast and easy process! The whole intake experience was quick and easy to follow. The virtual visit was simple yet thorough and I loved the doctor that I met with. A few days later, my prescription was at my door!

28 April 2026
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Reply from GobyMeds

Exactly what we strive for!

Rated 5 out of 5 stars

Very responsive!

So far, I’m really impressed with GobyMeds. I’m a new customer, and they have been very responsive to my questions. My first order arrived quickly and well packed. I’m excited to continue my weight loss journey with this company!

27 April 2026
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Reply from GobyMeds

Good luck on your weight loss journey with us! We are always here if you need anything at all!

Rated 1 out of 5 stars

Medication was delivered late

Medication was delivered late, ice pack melted and product was warm.

28 April 2026
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Reply from GobyMeds

Hey Patti, the ice pack is expected to melt and your medications are perfectly safe to use. Our pharmacies add ice packs as a courtesy. Please feel free to reach out to our customer support team if we can help out in any way or answer any other questions.

Rated 5 out of 5 stars

Such an easy process and the doctors…

Such an easy process and the doctors answered all of my questions thoroughly. Customer care was able to help me change my order and was helpful!

21 April 2026
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Reply from GobyMeds

So great to hear! Thanks for taking the time to leave us suck a kind review!

Rated 5 out of 5 stars

Goby Meds has been great so far

I’ve been getting my meds from Goby since Feb 2026 and I have not had a problem. Their doctors and pharmacies are good everything gets delivered fast and is packaged great. They also don’t charge membership fees, you pay when you are ready to order, and their prices are great compared to other companies.

21 April 2026
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Reply from GobyMeds

Thanks Kari! Wish you the best on your health journey with us!

Rated 5 out of 5 stars

So far so good

So far so good. I just got my first shipment and it came promptly. I've had one shot so far and no side effects after a few days.

27 April 2026
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Reply from GobyMeds

So great to hear! Please reach out if we can help in any way!

Rated 5 out of 5 stars

You deliverd just as promised

You deliverd just as promised. You kept me up to date with each step that was processed.

21 April 2026
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Reply from GobyMeds

Thanks for ordering with us! Wish you the best on your weight loss journey with us!

Rated 5 out of 5 stars

Great Service

Very easy to order and the customer service is great the delivery was fast.

27 April 2026
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Reply from GobyMeds

Exactly what we strive for! Thanks for leaving us a kind review :)

Rated 5 out of 5 stars

Continuing your treatment made easy.

The entire process was completed in a very timely manner. Excellent communication with detailed updates. Accurate, shipping info using a reliable shipping company.

27 April 2026
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Reply from GobyMeds

Thank you so much for taking the time to leave us such a kind review.

Rated 5 out of 5 stars

From sending in my intake to my…

From sending in my intake to my prescription’s arrival, it was 6 days. I injected my first dose yesterday, I watched a few YouTube videos to make sure I was injecting properly. I was nervous, but it went fine! Fingers crossed!

25 April 2026
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Reply from GobyMeds

Wishing you the best on your weight loss journey with us!

Rated 4 out of 5 stars

Well my last delivery was not cold and…

Well my last delivery was not cold and it looks like I've been double charged. Ive been waiting 4hrs and haven't received a reply to my message.

Thank you for your response.

23 April 2026
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Reply from GobyMeds

Hey there! Your medications are perfectly fine to use. Based off of our pharmacy reports, your medications can be at 100+° for several days and still maintain efficacy. We cold pack your medications as a courtesy our customer support team will absolutely be responding. Sometimes it can take a few hours but rest assured, we will address this!

Rated 1 out of 5 stars

Have been calling and messaging for days!

Have been calling and messaging for days without a response. Will not be continuing with GobyMeds, customer support has vanished!

27 April 2026
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Reply from GobyMeds

Hi James,

We have been trying to reach you back, but have not received an answer from you. Please contact us through our email, your patient portal, or the main website, and we will be happy to answer your questions. Again, we have been trying to reply back to you but have not received a response.

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