CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... See more
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See what reviewers are saying
Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... See more
Company replied
Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... See more
Company replied
Aaron Fialho made me feel welcomed, heard and appreciated in terms of how easy he was to talk to and arranging my payments to help out in times of hardship. 5 star because he didn’t sound robotic a... See more
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Company details
About Go Car Finance
Written by the company
We’re not your average car finance company (but we are a car finance company)
We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.
Contact info
Level 4/414 Khyber Pass Road, Newmarket, Auckland 1023, 1023, Auckland, New Zealand
- 0800462277
- info@gocar.co.nz
- gocar.co.nz
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Yesterday I was worried I received a…
Yesterday I was worried I received a txt that you guys going to take us to collection but when I called the office aguy who answer my phone was so amazing he was kind helpfull he suggest me to work away to pay off my arrears his name was Aaron im trying to know his lastname it a asset to have a guy like him please send out love to him his good spirit bless mine yesterday
19 March 2025
Reply from Go Car Finance
Hi Siosala,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Grateful
They are very understanding when times are hard , soo appreciate the communication between the people who help toward making things manageable thank you for the service of the call center people 🙏
19 March 2025
Reply from Go Car Finance
Hi Colleen,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Very easy fast great communication.
18 March 2025
Reply from Go Car Finance
Hi Johnny,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Amalele,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Jacqueline,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Really helpful🤝🏾 thank you to (te ako)…
Really helpful🤝🏾 thank you to (te ako) for finally doing something I’ve been requesting for months, appreciate th help I got from this guy over the phone🙏🏽
18 March 2025
Reply from Go Car Finance
Hi Solotai,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Thanks for helping us and also
Thanks for helping us and also , giving best service all the time
10 March 2025
Reply from Go Car Finance
Hi Mandar,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
I was talking to Edward at the time I…
I was talking to Edward at the time I was really stressed and he calmed the whole situation and was very patient and went above and beyond to make sure the situation was resolved
17 March 2025
Reply from Go Car Finance
Hi Jan,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
The customer representative was very…
The customer representative was very helpful and to the point. She was professional and caring about my situation.
16 March 2025
Reply from Go Car Finance
Hi Mahanga,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
What a great employee you have .He made…
What a great employee you have .He made the hole thing so easy and stress free. Employee of the month.
14 March 2025
Reply from Go Car Finance
Hi Donna,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Your staff member Aaron
Your staff member Aaron, was very professional, polite and helpful, my experience was second to none, and I believe he is an asset to your company!
Thanks Aaron👍
13 March 2025
Reply from Go Car Finance
Hi Darrin,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
I was served with a great attitude from…
I was served with a great attitude from
Te Oka excellent attitude and was helpful with my request, thank you Te Oka
All the best for future 🙌
12 March 2025
Reply from Go Car Finance
Hi Faaulu,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Fast & efficient…
He went the extra mile to navigate my situation with my hardship process and am grateful for what info and how fast he provided the knowledge I needed
12 March 2025
Reply from Go Car Finance
Hi Deborah,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Always get along with anyone at the…
Always get along with anyone at the call centre and always polite
12 March 2025
Reply from Go Car Finance
Hi Heeni,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Shushil,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron made my request easy and I got…
Aaron made my request easy and I got the answer I was looking for
12 March 2025
Reply from Go Car Finance
Hi Courtney,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
This morning when I called Go car…
This morning when I called Go car finance, Aaron answered. Very Profesional, Very Calm and Very Clear to understand. He was assuring, and understanding of what I wanted. Thank you for that, for me I don't like talking over the phone I rather face the person, but talking with Aaron made it easy and painless.
Again thanks Aaron
12 March 2025
Reply from Go Car Finance
Hi Grace,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Excellent customer service
Excellent customer service! Very helpful and Understood my situation. I would prefer to deal with him all the time😊
11 March 2025
Reply from Go Car Finance
Hi Kaipisa,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
A really good finance company
A really good finance company, always helpful and the stand down of payments during the Christmas break is a brilliant incentive and option. The customer service are very helpful and thorough with answering questions too.
10 March 2025
Reply from Go Car Finance
Hi Nicola,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Great customer service
Very helpful and understanding, great customer service, thank you.
10 March 2025
Reply from Go Car Finance
Hi there,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
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