CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... See more
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Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... See more
Company replied
Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... See more
Company replied
Aaron Fialho made me feel welcomed, heard and appreciated in terms of how easy he was to talk to and arranging my payments to help out in times of hardship. 5 star because he didn’t sound robotic a... See more
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Company details
About Go Car Finance
Written by the company
We’re not your average car finance company (but we are a car finance company)
We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.
Contact info
Level 4/414 Khyber Pass Road, Newmarket, Auckland 1023, 1023, Auckland, New Zealand
- 0800462277
- info@gocar.co.nz
- gocar.co.nz
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Aaron was really helpful with what I…
Aaron was really helpful with what I called about. Great tone and customer service. If only everyone else is as good as him.
19 February 2025
Reply from Go Car Finance
Hi Jane,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Albert,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Netini,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Great to talk to Aaron and was very…
Great to talk to Aaron and was very polite and helpful over the phone. Good to have great customer service from Go Cars such as Aaron.
19 February 2025
Reply from Go Car Finance
Hi Daniel,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Shalom,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
I was so nervous
I was so nervous, worried and anxious due to not being able to make a payment I was so afraid that I would lose my car.
I spoke with a lovely young man Aaron who reassured me that he would help sort the situation. The outcome far outweighed my expectations Im so grateful to Aaron for understanding my situation through this difficult time and I appreciate the fact Aaron took the time to listen to me and explain all details where I was able to understand. There was such a relief after speaking with him the heaviness and anxiety lifted.
Thank you Aaron you truly don't realize how thankful I am for your help and support.
19 February 2025
Reply from Go Car Finance
Hi Pania,
Thank you so much for taking the time to share your positive experience with Aaron on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Aaron has exceeded your expectations. I will make sure to pass along your kind words to Aaron, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Julianna,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Thank you to Aaron who helped me get my…
Thank you to Aaron who helped me get my payment plan on track to have my outstanding payments paid off and my car enabled for travelling again.
19 February 2025
Reply from Go Car Finance
Hi Blaze,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Berendina,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Have spoken to a customer…
Have spoken to a customer representative named Aaron and was so helpful and nice. Handled matter really quickly too.
18 February 2025
Reply from Go Car Finance
Hi Siale,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi there ,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Timalu,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Aaron was Friendly and helped me with…
Aaron was Friendly and helped me with my queries very quickly with no issue 😊
18 February 2025
Reply from Go Car Finance
Hi Jourdan,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Norah,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
My Experience with Go Car Finance 19/2/2025
I spoke to Aaron he was amazing, very sympathetic, and very heart warming. He Listened and understood my situation and did everything he could to help me and from the bottom of my heart he has no idea how much he has helped me today and how much it meant to me.
Aaron is definitely an asset to your business and you need more Aarons to ensure the growth and success of your business. THANK YOU SO MUCH AARON
18 February 2025
Reply from Go Car Finance
Hi Sina,
Thank you so much for taking the time to share your positive experience with Aaron on Trustpilot. We are thrilled to hear about the outstanding service you received, and we truly appreciate your feedback.
At GCF, we take pride in our commitment to providing exceptional service, and it's wonderful to know that Aaron has exceeded your expectations. I will make sure to pass along your kind words to Aaron, as he will be delighted to hear about the positive impact he's had on your experience.
Thank you once again for choosing GCF. We look forward to continuing to provide you with exceptional service in the future.
Regards,
The Go Car Finance Team
Because the gentleman I spoke too…
Because the gentleman I spoke too actually knew his job and informed me what no one else had
18 February 2025
Reply from Go Car Finance
Hi Megan,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi there,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Ranee,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Good customer services
Not taking too long to get through.
Making another payment arrangement to suit my budget. Just helping me with my current issue was really great :)
14 February 2025
Reply from Go Car Finance
Hi Trina,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
Reply from Go Car Finance
Hi Eroni,
Thank you so much for taking the time to share your feedback on Trustpilot! We are thrilled to hear about your positive experience with our service.
Regards,
The Go Car Finance Team
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