I had many questions about my order, before i ordered and during and Ruth Batty went above and beyond helping me with all my queries. She was so prompt with all her replies and made sure i knew everyt... See more
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Company details
- #20 of 59 best companies in Printed clothing store
- #111 of 625 best companies in Clothing Shop
- #7 of 26 best companies in Custom T-shirt Shop
- #11 of 31 best companies in Embroidery service
- #5 of 10 best companies in Screen Printer
- #13 of 31 best companies in Work Clothes Shop
About GoCustom
Written by the company
GoCustom is part of the Kingfisher Leisurewear Ltd group, formed in 1996 and based in the UK in Ludlow, Shropshire. Whether you’re after a single garment or 10,000 plus, our industry expertise and significant infrastructure means that we can deliver and quickly.
It’s this flexibility of approach that enables GoCustom to cater to all markets, including:
Business Workwear │ Charities │ Schools │ Sports Teams │ Groups & Societies
Dropshipping Fulfilment
GoCustom provides a complete web-to-print and embroidery dropshipping fulfilment service for customised garments. Our platform connects you directly with the GoCustom order fulfilment system.
Bundle Deals
Written by the company

- Save up to 59% + Free Logo's
- GoCustom bundles are our best deal offers. Choose sizes and colours, and then add your logo or design for free. Custom packs make ordering simple
Free Shipping
We will deliver for free

Contact info
12b&c Orleton Road, Ludlow Business Park, SY8 1XF, Ludlow, United Kingdom
- 03302233321
- sales@gocustom.com
- gocustom.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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Staff amazing
Staff could
Not have been more helpful, responded straight away to emails and product is high quality. Very pleased thankyou.

Reply from GoCustom
Customer service was superb
Customer service was superb - the quality was outstanding and the turnaround was very fast - highly recommended

Reply from GoCustom

Reply from GoCustom
Very happy customer
My experience with Go Custom has been great. There was a slight issue with the artwork I supplied, but this was quickly remedied and I'm delighted with the results. I will definitely work with them again.

Reply from GoCustom
branding sports theme clothing
branding sports theme clothing. Good quality fabrics and print.

Reply from GoCustom
Image was out of focus
Image was out of focus , very pixilated.
Should have reduced size of image before printing

Reply from GoCustom

Reply from GoCustom
Quality of clothes are great and print is fab!!
Quality of clothes are great and print is fab!! Speedy turn around and customer support was great when I had a query with the artwork.
Defo recommend! I myself am saving for another purchase from here!

Reply from GoCustom
Great customer service
Great customer service, helped me fix an image before printing on a hoodie, very quick to send proofs and fast secure delivery. Thanks!

Reply from GoCustom
Great customer service start to finish…
Great customer service start to finish highly recommended

Reply from GoCustom

Reply from GoCustom
Great communication and great quality
Great communication and great quality. All staff with new fleeces and t shirts are very happy!

Reply from GoCustom
Excellent quality and service
Excellent quality products – with helpful support and service from Shani and Ruth throughout the design and ordering process.

Reply from GoCustom
10/10 Service & Product
Customer service was great when I had a query on my order. I cannot fault them 10/10.
The product arrived quickly and was customised to what I wanted.

Reply from GoCustom
Great experience with this company
Great experience with this company - Alice was so helpful with chasing up our order and making sure we got it on time!
And extremely happy with the product quality! Will definitely use again in future!

Reply from GoCustom

Reply from GoCustom
Baseball Cap
Sasha, was extremely helpful. Contacted me for a follow up regarding my order, once placed.
Always had great service with GoCustom.

Reply from GoCustom
Customer service was very helpful when…
Customer service was very helpful when I called them, my order was delivered ahead of schedule, and the print quality was good. Overall good value for money.

Reply from GoCustom
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