Direct, simple instructions and tools made designing my phone cases easy and quick! When they arrived, they looked exactly as the preview had shown me they'd look. They fit my phone perfectly ~ it fee... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Rubbish company. Terrible customer service. Upto now 8 emails between myself & this company to resolve where my package is. 3 times they've asked for my address. Received tracking from royal mail , sa... See more
Company replied
Top marks for quality & customer service from Go Customized . I ordered a wallet type cover for my phone & when it arrived there was a small opening in the case to allow This really spoiled the lo... See more
Fabulous company to get a phone cover from. Excellent service. Easy to make up design, place order and quick delivery. Have used for last three years, using photos of my grandchildren and have kept th... See more
Company details
Written by the company
Custom phone and tablet cases. High quality print, Fast shipping, Your own photos, iPhone, Samsung, LG, iPad. Made in Amsterdam, shipped to your door
Contact info
Gonnetstraat 26, 2011 KA, Haarlem, Netherlands
- reviews@gocustomized.com
- gocustomized.com
Great problem resolution
5 September 2021
Unprompted review
Very good quality and fast delivery
Very good quality and fast delivery of my phone case. This is the third time I used the company and I'm not disappointed! Will use again.
1 September 2021
Unprompted review
They’ve closed my case without refund…
They’ve closed my case without refund my money back
22 May 2021
Unprompted review
Reply from GoCustomized
Hi Josie,
As confirmed via email your refund was processed on the 21st. May to the same account you used to pay your order. Please note international transactions can take up to 10 working days until the amount appears back on your account. Feel free to contact us if you still don't have the reimbursement on the given time frame.
Thank you for your patience.
Kind regards,
GoCustomized Team
I’m extremely satisfied love what you…
I’m extremely satisfied love what you do
To have such Memories off my pet on the back of my phone
Well done everyone
Thank you all so much
2 April 2021
Unprompted review
Horrible
The first case the send me was blank sadly. The replacement had the picture on it butnits rubbed of with in a day.
These are terrible. Do not buy
28 March 2021
Unprompted review
Reply from GoCustomized
Hi Rory,
We're sorry to hear the picture is not staying as it should, this might be due to a human error while priming the case. Please contact our support team and we'll send you a replacement. Sorry for the inconveniences caused!
Kind regards,
GoCustomized Team
Absolutely beautiful case
Absolutely beautiful case, really pleased with it. Wish I’d used this company before.
19 March 2021
Unprompted review
Personalised Phone Case - Easy to create & order
Personalised Samsung Phone Case - easy to create & order - posting time great with not being in the UK! Daughter pleased with the phone case when it arrived!
All round Very Happy Customer - Thank you!
19 March 2021
Unprompted review
Happy with my purchase.
Simple to upload my image and create the phone case.
Delivered promptly.
I am happy with the product.
12 March 2021
Unprompted review
First class
First class, the phone case is brilliant and I couldn’t be more pleased with it, would definitely recommend them to anyone looking to buy a phone case.
8 March 2021
Unprompted review
Beautiful item and good quality.
The item was easy to order and a little easier then I have found other sites. It arrived promptly and is of really good quality. A very well made item.
7 March 2021
Unprompted review
I was very pleased the pictures are…
I was very pleased the pictures are very clear also did wait long for it to arrive think it will last a long time I give them 5 stars in what they have made and I will use them again ty
28 February 2021
Unprompted review
Mini iPhone 12 case
The phone case I ordered for my daughter was just what she wanted. It arrived quick and in excellent condition. It was just as pictured in new condition.
20 February 2021
Unprompted review
Came quick very good product 👍
20 February 2021
Unprompted review
The case has bad side buttons which I…
The case has bad side buttons which I can’t put the volume up or down due to the design of the case I bought
20 February 2021
Unprompted review
Excellent service
My first time using this site and I was very impressed. The process was really easy and the finished product is great quality.
18 February 2021
Unprompted review
The website was easy to navigate
The website was easy to navigate. I was able to customise my item easily. My item arrived as stated on time and I'm really pleased with it.
17 February 2021
Unprompted review
Disappointing considering the price
Ordering was easy and quick delivery but the quality of the image was dark and disappointing considering the price. I ordered another off eBay for half the cost using the same picture and much better.
15 February 2021
Unprompted review
Absolutely first class
Absolutely first class, extremely happy with my order. I ordered my phone case first of all that went missing in the post and an employee sent out a new one free of charge which I am very grateful for. Highly recommend!✌🏼
10 February 2021
Unprompted review
Cute, love and beautiful
It easy to Design your own Personalised case. Was brought in exactly how I designed it , also arrived early than I expected. I just love my case
10 February 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.