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GOFO Reviews 270

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TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with delivery, including packages being delivered to the wrong address, not received, or left in an insecure location. Some people were dissatisfied with the staff, reporting unprofessional conduct from drivers. Conversely, a small portion of people felt satisfied with the delivery service, noting that their packages arrived safely, on time, and were handled with care.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. While some customers praise fast and careful... See more

Service

People report negative experiences with service, expressing extreme dissatisfaction and frustration. Many... See more

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the excellent... See more

Staff

Clients share ambiguous opinions on staff. Some reviewers praise the thoughtfulness, courtesy, and efficiency... See more

Customer service

Reviewers highlight negative aspects of customer service, citing very poor experiences. Many customers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

you guys should give up dates did not understand tracking would like to wear it to graduation .

Rated 4 out of 5 stars

Wow, I came in to leave a good review and I see so many had horrible experiences with them, Guess I was the lucky one? But my experiences was good, they answered my call, got my address changed from P... See more

Rated 1 out of 5 stars

The delivery driver attempted to deliver my package to the wrong house. Then stole my package after the pressed "delivered". Trying to contact the company but they are hiding. So I made a police repor... See more

Rated 1 out of 5 stars

Very disappointed with Gofo’s delivery service. My package was marked as delivered, but it was not delivered to the correct address, my mailbox, or my front door. I received no proper notification or... See more

Contact info

2.7

Poor

TrustScore 2.5 out of 5

270 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

this company is fabulous

this company is fabulous. They send an email to advise you that your item(s) will be delivered the next day, the message again to verify they are coming that day, and then a message to say it was delivered. Everything arrives safely and in great condition. I highly recommend GOFO.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Notifying me before and after packages…

Notifying me before and after packages were delivered. Unfortunately, my packages have been stolen from all deliveries companies but this delivery service gives me peace of mind with their tracking system. I’m ready and on alert for the delivery of my packages. It was a great idea for Temu to switch courier services.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Appreciate communication and a suggestion

We’ve never had an issue with delivery or communication from GOFO. But with porch pirates becoming more bold and stealing packages, it would be nice to have an option of delivering to front or side door. They are excellent in communication of delivery. 🚚

26 April 2026
Unprompted review

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