cancelled my subscription by only one request. Supportive and mostly Alero helped me solve my problem and he got in touch with me and assured that i will get my amount back and no further deductions w... See more
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What I dislike that 2 card was charged 2x by 2 different names with your same address. This was/is very unacceptable. As with speaking with customersupport. Thats the only upside. That Manon handled i... See more
first of all you took money out of my debit card without me knowing second i never sign in for your website in the first place and last one YOU NEVER GIVE BACK THE MONEY YOU GET FROM MY ACCOUNT U JUST... See more
I did not have much experience with the game. I did not have high hopes of getting my money back, but you responded immediately and offered me a refund the second I sent an email. Fantastic customer s... See more
4.0
Great
197 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Was not a where of a VIP service…
Was not a where of a VIP service continuing to take money out of your account without permission if it weren't for the lovely staff being able to get a refund I wouldn't be writing a review
20 March 2025
Unprompted review
Ahlby resolved issue. Thank you for immediate response.
They resolves the issues as soon as they could.
.
19 March 2025
Unprompted review
Excellent agent service
It really helps a lot. The agent is so accommodating. Great service. Thank you.
18 March 2025
Unprompted review
Refund my charges
16 March 2025
Unprompted review
first of all you took money out of my…
first of all you took money out of my debit card without me knowing second i never sign in for your website in the first place and last one YOU NEVER GIVE BACK THE MONEY YOU GET FROM MY ACCOUNT U JUST YAP ABOUT SOMETHING AND NEVER HELP ME GET BACK MY MONEY AND YOU HAVE THE AUDACITY TO GET MORE MONEY FROM ME JUST BY UNSUBSRIBING ?? REALLY ?? i hope you will get karma one day i workhard for that money and u just took it from me thanks for that
9 March 2025
Unprompted review
Scam Site
Followed an offer to buy a speaker and went to pay only to find that it was actually this company taking money for a subscription. The way it was carried out was fraudulent and misleading. I went to their site for refund and was told to go away.
9 March 2025
Unprompted review
Reliable and trustworthy
Reliable and trustworthy. The team make sure to check back on my concern which was really great.
4 March 2025
Unprompted review
Salutations everyone I was attended by…
Salutations everyone I was attended by Nicholan with promptness and courtesy. I highly recommend him on customer service. Thanx Nich!
14 February 2025
Unprompted review
The rep was very accommodating
Inquiries were answered very well. Request was granted immediately
14 February 2025
Unprompted review
I still did not receive my refund
I still did not receive my refund, and I want to cancel my subscription totally.
6 February 2025
Unprompted review
Creditcard theft
They stole my elderly mothers creditcard information with a fake rituals email. And they try to steal her money. We are also filing a police report against them.
4 February 2025
Unprompted review
Es un timo
Es un timo, me han pasado cuotas sin suscripcion.
Me dijeron que me las iban a reembolsar y no ha pasado
*****TIMO****
It's a scam, I've been given unsubscribed fees.
They told me that they were going to refund them and it has not happened
****SWINDLE****
10 February 2025
Unprompted review
I'm happy that you solve my problem
27 January 2025
Unprompted review
Refund
I got an email apology from Sama and she made an exception which was really thoughtful.
Thanks
23 January 2025
Unprompted review
Please help me there was unauthorized…
Declan did not help me! There was unauthorized activity from my bank account on January 2,2025 of $7.22 and a second on January16 of $7.12 . I am alarmed that I recieved an email there will be a third withdrawl on January 30th without my authorization. I spoke to customer service and was told they will delete the account next month when it will be too late. I never recieved help or money back
1 January 2025
Unprompted review
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