goLance Reviews 735

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellent user experience, highlighting the intuitive interface and ease of navigation. Many people appreciate the efficient payment system, noting that transactions are clear, fast, and offer a variety of convenient withdrawal methods, including cryptocurrency. The customer service is frequently described as responsive and helpful, with many users feeling well-supported. However, some customers mentioned initial difficulties with the chat support system, finding it occasionally unhelpful or leading to email conversations. A few people also noted that while the platform is generally easy to use, they initially found it challenging to get oriented, especially if they were new to remote work platforms. Additionally, some users expressed a desire for more withdrawal options, specifically mentioning the absence of PayPal for certain regions.

What people talk about most

Payment

Clients share positive opinions on payment, highlighting that payments are consistently on time and often... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the platform to be... See more

Website

Users describe positive interactions with the website, highlighting its reliability, user-friendly interface,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team for being... See more

Service

Customers consistently note positive experiences with service. Reviewers praise the seamless service, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Support team is really helpful, worth the wait. Withdrawal transactions is clear and easy to understand. I've been referred by my client to use the platform and to be honest it's quite good so far (I'... See more

Rated 5 out of 5 stars

I've been a user of goLance for almost 4 years now. Whenever i'm facing issues, or having inquiries, they're always eager to listen and help. I've recently had to deal with some specific regulati... See more

Rated 5 out of 5 stars

This is my first time doing freelance and my employer currently pays me through GoLance. So far, everything seems great! They transfer the payment in a timely manner, and the UIs are pretty easy to na... See more

Rated 5 out of 5 stars

I like mostly all parts of golance. Despite it's been difficult for me to be oriented on the site at first (I never used sites like this as in my country remote jobs aren't a big thing) - I got used t... See more


Company details

  1. Human Resource Consulting
  2. Employment consultant

Information provided by various external sources

Hire the Top Freelancers in the world. Work the Best Freelance Jobs on Earth. Join goLance now. Work. Hire. Live. goLance Around The World.


Contact info

4.9

Excellent

TrustScore 5 out of 5

735 reviews

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Rated 5 out of 5 stars

goLance gave me my first freelancing job

goLance gave me my first remote freelancing job. It's been half a year now and I have nothing but praise for the platform.
Fast pay out, with very little commission. - probably the least of all freelancer marketplace.
Great coverage of client-freelancer relationship that neither party worries about distrust.
Super easy User interface a d very fast customer care response.
I am always going to recommend golNace on a 5 start level any day.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Platform, Great Service

I'm Nigerian and although I've been a freelancer for 4 years, I only started using GoLance 2 years ago. So far, it's been a great and seamless experience as the platform is user friendly and easy to navigate. The Gometer makes it really easy to keep track of work hours and they offer exceptional customer service that delivers unbeatable support, prompt responses as well as constant follow up/feedback till there's a resolution of any sort of concern or issue (Personally, I've never had any concern exceed 48 hours before it's resolved). They've also been a great intermediary between me and my clients and given feedback accordingly.
Their rates/payment charges are quite amazing with fast payout. The MFA also helps ensure that my earnings are secure. So far, it's been an amazing experience all-round and I HIGHLY recommend GoLance to freelancers and clients alike.

11 May 2025
Unprompted review
Rated 1 out of 5 stars

Comissions are high, they charge 7% of what I earn + $2 to withdraw my money

They charge me $2 fee to withdraw my money, and an additional comission of 7+% of my earnings, I don't remember Golance working 7+% of my shift, that cost should be assumed by the one hiring, not by the freelancer.
I'm only using it because my employer uses it for freelancers, I wish I was in payroll directly instead of having to use GoLance.

4 May 2025
Unprompted review
goLance logo

Reply from goLance

Hello Juan,

I hope you're doing well. At goLance, it's part of our culture to encourage company owners to cover all or a portion of the platform fee on behalf of their freelancers. We recommend reaching out to your hiring manager to explore the possibility of negotiating this fee.

I’d be happy to support you through this process. Please feel free to contact me directly at nick@golance.com, and I’ll do my best to assist you further.

Best regards,
Nick & the goLance Team

Rated 5 out of 5 stars

Amazing and trusted platform !

I've been a user of goLance for almost 4 years now. Whenever i'm facing issues, or having inquiries, they're always eager to listen and help.

I've recently had to deal with some specific regulations and the CS was absolutely amazing ! Nick you're the MVP !!

100% would encourage to try their services !

9 May 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using GoLance since 2020

I’ve been using GoLance since 2020. It was a good platform and easy to use for both employee and employer. Since 2020, there are few changes from GoLance which I think helps improve the usage of it - it is now more sensitive in tracking the activity of the user unlike before, which I think is better knowing the users are freelancers.

4 May 2025
Unprompted review
Rated 5 out of 5 stars

Freelancer Experience

I'm new to GoLance and based in the Philippines, working as a freelancer. I actually hadn't heard of the platform before, but my client preferred using it, so I gave it a try. I ran into some trouble receiving my first payment through Wise and my local bank—it was honestly a bit of a nightmare. However, I was really impressed with GoLance's customer support. They were very responsive and committed to helping me track down the issue. I also got direct help from one of their managers, Nick, who guided me through the process. After several steps and a lot of patience, I was finally able to withdraw my funds. It’s a legit company, and I’m happy to now be using their app for my freelance work.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I've been working as a Virtual…

I've been working as a Virtual Assistant for 6 years now and it's my first time to use GoLance. I'm really happy because there's no issues with payment. There's no delay, no system and friendly user. I really enjoy working using goLance.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

soooo convenient

It's so easy to use. When I process my payment to my bank I would immediately receive it within 5 minutes. One of the most covenient app to use for freelancers like me.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Best Platform So Far

I have come across several other freelance marketplace platforms over the years but I can certainly say that goLance is by far the best. Being in the management team, I personally like its highly reliable time-tracking system, there's absolutely no payment delays or issues, the contracts are flexible and there's easy access to a global competent talent pool whenever we need to hire a new team member. This is why I strongly recommend goLance to clients around the world.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Best freelancers app to get paid!

I never had remote jobs before and the company I was working with, introduced me to GoLance...It was really easy and handy! The best was the easy way to send money to my country at quick time and reduced costs than with a bank. Also making transference to other accounts were so easy and safe. Also, I can recommend their customer
service which has been always very helpful and very fast to respond. They even use tutorials so no mistakes in explanations...yes, I do recommend it big time and nice rates charges and commissions for transference this is your best choice! I have been using this service already 4 years!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

GoLance is a great platform for freelancers

GoLance is a great platform where i can find freelance jobs and manage my schedule myself, this has been a gamechanger in my life, i've had a lot of freedom since working with GoLance, payments are fast and everything runs smoothly

27 April 2025
Unprompted review
Rated 5 out of 5 stars

4 year experience

Hi, I want to share my opinion as an active 4 year user.
I recommend to use Golance to all the freelancers all over the world.
I work from Armenia and have never experienced any problems.

Thanks

27 April 2025
Unprompted review
Rated 5 out of 5 stars

GoLance is a very useful tool in…

GoLance is a very useful tool in regards of linking jobs and freelancers and having a very direct and smooth experience in terms of payments and hour tracking. Everything in this platform has worked for me perfectly fine and I have had no issues with them at all. It has been such a good experience so far!

26 April 2025
Unprompted review

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