After reading excellent reviews we decided to take our jewellery to Paul. We had already received quotes from other buyers but Paul went through each piece and explained the material and cost and he... See more
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Gold Buyer Wales is owned and run by Wales’ leading preowned luxury watch specialist ‘Watches of Wales‘ and has stores in Junction Industrial Estate, Pontyclun, and Tonypandy in the Rhondda valleys. Our customer base extends to as far as England. We are known for our prices and our customers are happy to travel the extra distance. With our combined years of experience in buying gold you can rest assured you’re in safe hands and will always get a fair price. Visit us in person now for a free evaluation – our offices are a safe and easy-to-reach destination with convenient parking right outside the store. The perfect place to safely have your gold, jewellery, pocket watches & more appraised.
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Unit 12B & 12C, CF72 9ES, Pontyclun, United Kingdom
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Excellent honest service. Fair price offered for the watch from photos provided, full payment made at the agreed price within minutes of it arriving ! No effort to knock down the price as we have experience elsewhere. Highly recommend.
Great service. I made an appointment to see Gold Buyer Wales to sell some old gold jewellery. They were very professional and explained what each item was made of and what they were worth. I was very pleased with the outcome. I had also seen two other gold buyers but GBW were the best service and quoted slightly more than the others. Thank you GBW!
Met Paul at his office. Free parking, lovely meeting room (with a great view!).
Paul took time to explain the current value/resale of each piece of jewellery.
Would definitely contact this company again and would recommend them.

Reply from Gold Buyer Wales
Excellent friendly and honest service. Was offered quite a substantial amount more than previous offers I had received from other companies.

Reply from Gold Buyer Wales
Valuation was fair, Paul was friendly and the appointment was easy to arrange on line. Would recommend.

Reply from Gold Buyer Wales
Brilliant service.
Fast payment at the best prices every time.

Reply from Gold Buyer Wales
Dealing with paul was very enjoyable experience from start to finish gave me good price for my gold items shopped around and Paul’s price was the best and prompt payment would highly recommend

Reply from Gold Buyer Wales
Excellent friendly and professional service with no pressure to sell. Received more than I was offered by other buyers, highly recommend Paul.

Reply from Gold Buyer Wales
Highly recommend, we had a much higher value for jewellery than we were offered by other buyers and Paul was very honest and professional, we thought one piece of jewellery was silver but Paul told us it was gold. It was an excellent experience from start to finish. Thank you so much!

Reply from Gold Buyer Wales
I called and they managed to get me an appointment very quickly. It’s was an all round great experience, in a very safe location and lovely customer service. They explained everything clearly and left feeling felt very pleased with the whole experience. Would definitely recommend! Thank you all at Gold Buyer Wales

Reply from Gold Buyer Wales
Excellent service from Gold Buyer Wales. My wife recently sold a watch to them, and the whole process was straightforward and professional. They offered a very good price for the watch, and everything was handled quickly and efficiently. Really pleased with the experience and would definitely recommend them to anyone looking to sell a watch.

Reply from Gold Buyer Wales
I had an excellent experience and service with this company. Paul was professional, personable and knowledgeable, and I received far in excess of what I was expecting for the jewellery I was selling. I can honestly say I would recommend this company without hesitancy.

Reply from Gold Buyer Wales
I could not have wished for a better experience when selling some jewellery to Paul.
I was given a lot more money than I had been previously offered elsewhere.
I recommend watches of Wales very highly.

Reply from Gold Buyer Wales
Excellent service, very fair pricing,(better than the many we spoke with) very professional and friendly. Will be going back.

Reply from Gold Buyer Wales
Brought in some old unwanted and broken jewellery. Pleasantly surprised with free valuation and opted to sell. Would definitely recommend using this company.

Reply from Gold Buyer Wales
Excellent service from a trustworthy company. Ease of booking an appointment online and easy to get to , parking on site. No pressure to sell and made to feel comfortable. Highly reccomend Paul and team.

Reply from Gold Buyer Wales
I decided that leaving certain items forever in a box was never going to benefit me. So I decided to redeem the value and enjoy that benefit now!
The time taken, the professional handling of the transaction was more than I could have asked for.
Thank you for making something seem difficult to something mutually beneficial !
I would recommend Gold Buyer Wales for all your safe transactions in gold, silver and precious metals :)

Reply from Gold Buyer Wales
Really good service and good price the unit is incredible also highly recommend

Reply from Gold Buyer Wales
Met with paul today,
What a very professional and nice person .
Very knowledgeable and explained in detail the process and current market.
Very happy and I will definitely visit Watches of wales again .
Thank you
Michael

Reply from Gold Buyer Wales
My husband and I made an appointment to sell jewellery. We were met by Paul who was very friendly and we felt at ease straight away. We felt he was very fair and competitive having had a previous evaluation. We were selling on behalf of someone else so had to go back. He was true to his word and we left with the cash as promised. Would definitely recommend this company.

Reply from Gold Buyer Wales
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