Golden Egg Energy LTD 

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See what reviewers are saying

Rated 5 out of 5 stars

A wonderful experience with GEE, They are wonderful people very helpful and got me the best deal. GEE are professionals in every sense of the word, they search, search and search for the best deals a... See more

Rated 5 out of 5 stars

The call came just at the right time. I was actually in the process of reading about sites that look after just your energy bills as opposed to phones, internets etc. The guy phoning was polite and no... See more

Rated 4 out of 5 stars

I was rather sceptical when I first took the call from a Golden Egg advisor believing it to be another of those trying to sell me something I neither want or need. However, I'm very glad I didn't hang... See more

Rated 4 out of 5 stars

Seems very good , another cheaper standing order. But i keep getting these phone calls is it too good to be true? I am not expecting any extra payments ,then will be time to give an honest review

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(126)

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Rated 1 out of 5 stars

Really poor

Really poor. Absolute liars. Like previous reviews they say they can save you money by comparing your current energy provider with others. They said peoples energy would be cheaper. It actually more expensive. They dont take into account the price per unit they just state you can be paying £30 a month instead of what I was paying with eon which was £45 a month. What they fail to state is that is just a direct debit amount that you can pay has nothing to do with the actual bill and cost of energy or gas the company sells at.
Don't trust them classic scenario out for the commission with no genuine motive to help!

31 January 2021
Unprompted review
Rated 1 out of 5 stars

Keep ringing every day 3 times a day…

Keep ringing every day 3 times a day and then calls me mate, incorrect customer details. Appalling attitude. Did not asked to be called. Suggest telephone operators are trained correctly in customer relations.

29 January 2021
Unprompted review
Rated 5 out of 5 stars

I was contacted by Shannon

I was contacted by Shannon, who was able to save me approximately £150, over the next year. She was very efficient, and was able to answer all my questions. Normally I’m not a fan of cold calling, but on this occasion I was very impressed!

28 January 2021
Unprompted review
Rated 1 out of 5 stars

Golden egg cold called me and told me I…

Golden egg cold called me and told me I could save money on my electric supplier ... when the paperwork came through it was apparent the costs not only didn’t save me but were more expensive ... I called to say about this issue and asked them not to proceed as they hadn’t confirmed with peoples energy ... they ignored my request and forwarded my bank details on and have had to cancel my direct debit to my bank.... not to be trusted!

27 January 2021
Unprompted review
Rated 1 out of 5 stars

STOP CVALLING ME!!!!

STOP CVALLING ME!!!!
I have received 2 or 3 calls a day, 2 or 3 days a week. Never anyone there. I have called them and every time I call them to take me off their list or to complain they just hang up and carry on calling me. Complained to Ofcom, written bad revues, messaged them and nothing back except more calls. A disgraceful way to do business. I am at the point where I will not take calls from Manchester

18 January 2021
Unprompted review
Rated 1 out of 5 stars

Stop SPAM calling please...

Spam calling for business is not the way to give good customer service or first impressions. I was numerous times during the day, I was busy the first couple of times, but refused to answer after the third

13 January 2021
Unprompted review
Rated 3 out of 5 stars

Meh.... good staff - poor quotes

Staff are 5* brilliant however they seem to have significant glitches with their system giving inaccurate quotes which don’t match either the usage or price discussed. My quote verbally is different to the email received and to the actual amount I will be charged. This is not a staffing error but a inadequacy in the system

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service…well done

James was an excellent customer service advisor explained everything I needed to know and everything would be done for my switch I have nothing to do great! James was engaging polite everything a customer service agent should be

5 January 2021
Unprompted review
Rated 1 out of 5 stars

STOP RINGING ME!!!!!

At least 6 times now they have rang me on my business mobile, asking for someone who had the phone before me. Each time I ask them not to ring as this person no longer has the phone. Each time I block the number (O161 Manchester code), next time they call its from a different number (same area code).

22 December 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and would definitely…

Excellent service and would definitely recommend to my friends, managed to save £17 per month on my energy bills - and it doesn’t stop there! Camron/Cameron was amazing; maintained an incredibly high level of professionalism throughout whilst being absolutely hilarious - Really brightened up my day! X

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from alex

I spoke to a man called Alex Bailey. He was so helpful. Explained everything in detail
Very tolerant to my annoying questions.. customer service from him was the best I have ever received. He is definitely an asset to the company

9 December 2020
Unprompted review

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