First of all, I had problems with paying and they quickly helped me resolve the issue. They were very communicative and always friendly. And I'm so happy with the Moose decanter, and so is my Canadian... See more
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Item never arrived. Delivery address confirmed twice by email but sent to wrong address as confirmed by DHL. Customer services claim to have contacted DHL but there was 'nothing they can do' and advis... See more
The globe whiskey decanter set is a lovely unique gift which is a great addition to our kitchen! I was a little disappointed at the quality of the items in consideration of the £150 price tags. The gl... See more
Unfortunately, the item I ordered was never received; it should have been a Christmas present. Despite numerous attempts to resolve this through the company and courier, I had to give up as no one was... See more
2.8
Average
286 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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got the package quick and easy
got the package quick and easy. Everything was as presented
20 July 2020
Unprompted review
Bought two!!!
I bought one for one of my brothers for his birthday. Had to buy one for my other brother for his Birthday. Both very happy with it.
20 July 2020
Unprompted review
Great
Great, thank you. All very well done. The only issue is "payment with bill" (German: Zahlung auf Rechnung), which is misleading. The bill comes from a service provider (Klarna), long before delivery, and you have to pay the bill (otherwise you receive costly reminders) even if the product would not be shipped. This is misleading: The invoice should be included with the shipment, but comes much earlier.
In my case, everything went perfectly OK; but in the Internet, you read a lot of problems with this kind of payment and in particular problems with Klarna.
20 July 2020
Unprompted review
Great service as it was a gift for a…
Great service as it was a gift for a friend
20 July 2020
Unprompted review
Fast delivery
Fast delivery, excellent product. Smooth and classy. Highly recommended!
20 July 2020
Unprompted review
Beautiful and very classy 👌
19 July 2020
Unprompted review
Beautiful craftsmanship
Beautiful craftsmanship, delivered speedily. Gave me Superwife status for at least a week - result!
19 July 2020
Unprompted review
Unable to give 5 star due to price
Happy with the product and speed with which received, but unable to give 5 stars as found it £100 cheaper on Amazon!
19 July 2020
Unprompted review
It is perfect
It is perfect, it came very fast and my Hausband loves how it looks.
19 July 2020
Unprompted review
excellent product and service from…
excellent product and service from purchase to delivery i would reccommend to anyone
19 July 2020
Unprompted review
Broken on delivary
18 July 2020
Unprompted review
Bought for my son in law for Christmas
Bought for my son in law for Christmas. He loves it. Really good workmanship, great value for money and beautiful to look at
Disappointed with delivery as thought being delivered to me. Was delivered to a shop and I wasn’t notified, parcel went missing for more than a week and was being ready to be sent back when I managed to get it
18 July 2020
Unprompted review
The item arrived as expected
The item arrived as expected. High standards.
18 July 2020
Unprompted review
Happy Customer
Received my decanter & glasses within a few days of ordering and it was packaged really well. Really pleased, it was exactly as shown in the pictures.
18 July 2020
Unprompted review
Would not order from this company…
Would not order from this company again. Item was never delivered and had to get money back from bank !!!
18 July 2020
Unprompted review
Thought it would of been bigger
18 July 2020
Unprompted review
Beautiful well made would recommend to…
Beautiful well made would recommend to anyone
17 July 2020
Unprompted review
Super product
Super product. I was glad and satifyed as well as the person who has got the globe as a gift!
Thanks a lot!
17 July 2020
Unprompted review
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