Goldensands Boutique Reviews 

91
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, most reviewers were let down by their experience overall. Consumers frequently mentioned receiving items that looked completely different from the website photos, featuring very poor quality, incorrect sizing, and misleading descriptions. Shoppers struggled significantly with very expensive return shipping costs back to China and encountered major difficulties when attempting to obtain promised refunds. However, some customers also noted that certain products actually arrived matching descriptions well and felt surprisingly nice. Reviewers often mentioned being genuinely very happy with their purchases, pointing out that specific items actually looked even better in person, arrived as described, and fully met their expectations.

What people talk about most

Product

Reviewers highlight negative aspects of product, noting that items frequently arrive in poor quality and... See more

Quality

Customers consistently note negative experiences with quality, pointing out that items are made of cheap... See more

Return policy

Consumers find return policy to be extremely frustrating and unfair due to several recurring issues.... See more

Refund

Users describe negative interactions with refund requests, highlighting severe frustration regarding the... See more

Price

Clients share negative opinions on price, describing products as overpriced with poor quality relative to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Again, one more unhappy client. After receiving a very disappointing jumper totally different from the picture on their website. Ask for refund. Had to send back to china. Their address of the war... See more

Rated 1 out of 5 stars

The shirt was meant to be an XL but when measured up against their sizing chart it only came up as a small. Also the quality was poor . Despite the address on the website being a UK address when pre... See more

Rated 1 out of 5 stars

Slow delivery, dress was nothing like the photo. Poor quality and sizing. Paid $20 aus to return and over a month and still no refund . Company asking for A POD .. before refunding. Auspost shows parc... See more

Rated 1 out of 5 stars

Ordered Linen shirts that arrived as cheap 100% cotton versions. Request for refund only if returned to China address at my expense, and multiple emails with weeks to get a reply apologising for delay... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

91 reviews

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1.3

All reviews

(91)

91 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheap and inferior material, nothing like advertised

Ordered a dress delivery took along time coming. The size is ridiculously too generous, I ordered an 12 it is more like a 16 and the material is very poor quality there are no labels or care instructions on the garment. There was no paperwork included Took 3 requests overs week to get an answer for a return label.They have requested an order number I received no paperwork photos of the garment My email address ( hello you are emailing me this company has no moral compass I believe that they are stalling for the 30 day return period to expire. Do not order from this company. I am not prepared to deal with this company any more I am donating an $ 80 dress to an op shop maybe someone will be prepared to wear it.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

My goodness do I regret buying off this…

My goodness do I regret buying off this shocking company! Their website has a map of Australia and it looks all beachy like it’s actually an Australian website. I tried to cancel the order 12 hours as I changed my mind and I sent numerous emails and they did not answer one. Two weeks later they replied and said I’m sorry it’s already shipped. It arrived and it is revolting, the colour is supposed to be red and it’s disgusting orange and the quality is a joke. This is turning into a nightmare as I keep requesting the details to refund my purchase. They will not reply. DO NOT PURCHASE ANYTHING FROM THIS SHONKY BUSINESS!!!

20 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid purchasing anything on this website

Avoid this website. Golden Sands Boutique presents itself as a high-quality boutique brand, but it is a front for a standard dropshipping operation utilizing low-quality manufacturing hubs in China.
​Product Quality: The items received do not match the online descriptions, material claims, or advertised quality.
​Return Fraud: When attempting to resolve an order issue or request a refund, customer service provides a return address to a high-rise industrial manufacturing park: Room 701, 7th Floor, Wanma Songhu Manufacturing Park, No. 35, Jinfu 1st Road, Liaobu Town, Dongguan City, Guangdong Province, China (Phone: +86 151 1827 8089).
​The Tactic: Providing this specific location is a known tactic to force consumers into paying international shipping fees that exceed the value of the item. Furthermore, packages sent to these massive, shared industrial facilities are routinely rejected at the gate, leaving the consumer without the goods and without a refund.
​Do not attempt to negotiate a return with their customer service line. If you have been misled by this merchant, bypass their support entirely and file an immediate chargeback dispute with your bank or payment provider for "goods not as described" and deceptive business practices.

30 May 2026
Unprompted review
Rated 1 out of 5 stars

You should be ashamed of behaviour Goldensands Boutique.

Ordered 5 peices of clothing. All VERY different that photo on website and all VERY poor quality. (eg. Nylon NOT 100% wool, black and white with pearls instead of tan NO pearls) Sizes were completely wrong. (eg. The waist of the 2XL mens jacket was 42cm!!) No response via email. Disgraceful company. Should be called out publically for such a scam of a buisness. Shame on you Goldensands Boutique.

24 June 2026
Unprompted review
Rated 1 out of 5 stars

Item pictured was not the quality and…

Item pictured was not the quality and material advertised. Long wait time for delivery. Misleading advertising and despicable company attitude with a very dodgy return policy. Criminals is being polite.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Cheap Chinese Dropshipper

Lists themselves as being located in Melbourne... they dropship cheap knock-offs from China. Paid $115 for a jacket... looks like it's worth $7.50. Does not resemble ai-generated product image at all.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

WOST SELLER EVER

Totally dissapointed!!!
I paid $59.95 for a supposedly linen top of a larger size. Received a very bad synthetic small top, incorrectly sized as XXL. i asked to return it and complained of d wrong size n bad quality.
They seemed not to care less, but provided me with a return address somewhere in China, I had to cover the return cost, which I did, with a tracking number they asked for.
After 3 weeks, i emailed them, as I could not receive any tracking info beyond the customs of China, they asked me for proof that the item is delivered so they can refund me!! They sell their super low quality products, but can't contact them about the delivery status???
Bad, bad, bad ...
PLEASE DO NOT BUY from this place. The absolute WOST experience I ever , ever had with online purchasing.
I don't think i will ever see a refund.😵‍💫

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Company engages in misleading conduct…

The company engages in misleading and deceptive conduct by misdescribing the
materials of the products...eg claim merino but are polyster,claim linen but poor quality cotton. Asked several times why they are unlawfully misdescribing goods, they said you can pay return fee and then we will refund. Hard to accept that promise based on conduct. They never responded to why were they misleading consumers

20 June 2026
Unprompted review
Rated 1 out of 5 stars

They don't even deserve a 1 Star ...

They don't even deserve a 1 Star .... this company cons you out of your money and advertise Merino items and then send you a copy/fake ..... note even good cotton etc. I have tried for days trying to get replacements but they want me to pay to send back and they won't even offer any other way. So do it their way or it's the highway ..... why are companies like this allowed to operate. Watch this company pay good money and get FAKES sent, avoid them at all costs.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

This company is a complete and utter SCAM…

This company is a complete and utter scam. I ordered what was advertised as a men’s vintage leather biker jacket. What actually showed up is a scruffy, cheap, fake denim jacket that looks absolutely nothing like the pictures.
​Here is exactly what you need to know before risking your money:
​Appalling Quality: The garment is made from the lowest grade materials imaginable. It honestly feels like whoever made it has zero experience tailoring clothes.
​Fake Details: The "pockets" aren't even real pockets. The "American flag" design on it isn't even a real flag—it’s just a faded, blurry print of absolutely nothing.
​Terrible Sizing: I ordered a Large, and I can't even get my arm into the sleeve. The sizing is a joke.
​The Return Trap: I read the bad reviews immediately after ordering and called them to cancel. They claimed they had already "sent the product out" (a classic tactic) and told me the only way to get a refund was to wait for it to arrive, then pay out of my own pocket to ship it back.
​The Reality: This company doesn't care about what they send you. They just ship any piece of literal trash to your address so they have a tracking number to prove a "delivery" was made when you try to dispute it with your bank.
​I wouldn't even donate this to a charity shop, it's going straight in the bin. Save your money and stay far, far away from this company!

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. They falsely advertise their products, simole as that. I paid $80.00 for a merino wool t-shirt, and received a cotton t-shirt. They expected me to cover return postage to china.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

Wrong product delivered

Wrong product delivered - it was their problem - they expect me to return product at my cost - their policy stinks - they stink - they stink - Don’t buy a thing from this mod

20 June 2026
Unprompted review
Rated 1 out of 5 stars

Biggest scam ever

Biggest scam ever. Do not purchase from this company or even visit their website.
I purchased two sets of clothing for $117. The items I received were completely different colours from what was advertised, and the material was very cheap and poor quality.
When I requested a refund, I was told I had to pay for the return postage myself, which would have cost me nearly $40. To make matters worse, the company claims to be based in London, but the items were actually shipped from China.
Very disappointing experience. I would not recommend buying from this company.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. I ordered a leather jacket... site stipulated premium leather and what I received was a disgusting polyester jacket that stunk. Even after informing their customer service of this deception they expect me to pay to return it to Chins. STAY AWAY FROM THIS COMPANY.

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Helping to protect others.

An absolute scam and I wish I could put photos up of what we ordered and what we got. My Aunty in her 80s just got ripped of , do you people honestly feel good about doing this. Do not buy from this company and absolute shame on them. Warning do not buy the so called wool mix jumper with the black cat on the front . Quite happy to take these people to court also. I do not write this light-heartedly it is an absolute scam. Once again I wish I could put up the photos.

4 June 2026
Unprompted review

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