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Golden Vape Reviews 

260
•
TrustScore 4 out of 5

3.9

Electronic cigarette store
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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers consistently praise the fast and reliable delivery, often noting quick dispatch times. Many people highlight the excellent service, appreciating the smooth ordering process and efficient responses. Consumers are also very satisfied with the great value for money, good prices, and product quality, often finding attractive deals. However, some customers noted significant delivery issues, with parcels not arriving or experiencing considerable delays, even for paid next-day services. Others received incorrect items or orders. Some reviewers were unhappy with communication when attempting to resolve problems or request refunds.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the fast... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the quick and easy... See more

Product

Customers had ambiguous experiences with product quality and order accuracy, with some receiving incorrect... See more

Service

Users describe positive interactions with service, frequently highlighting fast delivery and reliable... See more

Price

Reviewers mention positive feedback about price, often highlighting unbeatable prices and great deals.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was 3 bottles of liquid damaged upon delivery other than that I always get my vape juice from this company

Rated 5 out of 5 stars

Easy webpage to navigate. Payment and order was processed quickly and efficiently. Postage was also fast and reliable. Product was as described.

Rated 5 out of 5 stars

Could you please check my address because gpo sent me a message saying my parcel has been posted to me but I did not receive it my address is 35hanover gardens bd50ne thanks

Company details

  1. #119 of 124 best companies in Electronic cigarette store
  2. #67 of 74 best companies in E-commerce service
  3. #114 of 120 best companies in Vaporiser shop

Written by the company

If you’re looking for the best vape products and service, you’ve come to the right place. Our vape store has everything you need to enjoy vaping, from e-cigarette kits and e-liquids to batteries and accessories. All our products are safe and high-quality, as they follow the TPD regulations. Whatever your level of vaping experience, we have the right products for you. You can choose from a variety of e-liquids, vape mods, and vape kits that match your taste and budget. We make vaping fun and easy for you, without costing you a fortune. That’s why we have low prices and high quality. You’ll be amazed by our golden vape experience! But we’re not just a vape store. We’re also your vaping partner. We care about your needs and questions, and we’re always ready to help you out. We want you to learn more about vaping and how it can benefit you. That’s why we send you regular email newsletters with useful information on vape technology, health, and research. You’ll be able to make smart choices and improve your vaping experience. Don’t miss this opportunity to join our vape store community, where you’ll find quality, affordability, and satisfaction. We’ll make you feel welcome and valued. Come and explore the world of vaping with us!

Contact info

3.9

Great

TrustScore 4 out of 5

260 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(260)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Golden vape have been brilliant not…

Golden vape have been brilliant not only do you get value for money but they have a wide selection of different flavours and the ones that I like are in stock plus you get fast delivery aswell so am given a highly recommendation to this company.

28 October 2024
Rated 1 out of 5 stars

Also known as vape warehouse on eBay…

Also known as vape warehouse on eBay and by far the worst eBay seller I have ever encountered, full of lies and cannot even process a order without a long delay, took them 8 days to send out my last order, the ones before that they didn’t even send, avoid

12 October 2024
Unprompted review
Rated 5 out of 5 stars

Trusted, honest Company

Bought from these people quite often. Recently placed an order and my 68 year old brain filled out the order wrong. Contacted them and they refunded the difference immediately. Always deliver fast. Great people to deal with.

27 September 2024
Rated 5 out of 5 stars

Salt liquid

Good customer service. Lots of different products for sale and at a very good price. Very fast delivery. Thanks

28 August 2024
Rated 1 out of 5 stars

Wrong flavour sent. No apology received. Updated with further information!

Please see update at the bottom...

I ordered 10 bottles of tobacco flavour for my forthcoming holiday. I only ever want tobacco flavour as I'm really not into vaping other flavours.
I arrived at my destination only to discover that I had been sent 10 bottles of vanilla custard flavour.
I sent them a complaint immediately, on the send a message box, included my email address but have never received a response.
Hopefully, by the time I get home I'll have received the correct package and I'll be coming back on here to update my review...

Updated!

I was contacted by Ifram who, following a lengthy discussion, promised that he'd sent me my original order, on the 6th September, and that he hoped I'd delete this review.

It never arrived nor did the usual email giving details of the order and tracking number.

I emailed Ifram after 7 days to ask whether he'd sent my order and haven't received a reply.

It's now the 16th September and I still haven't received my order.

29 August 2024

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