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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers had a great experience with this company. Many customers are very pleased with their purchases, finding the products to be beautiful and exactly as advertised. The delivery service is frequently praised for being fast and on time, with many appreciating the quick arrival of their items. People often highlight the excellent quality of the jewelry, noting that it is well-made and durable. However, some customers also noted that items were smaller than expected, leading to disappointment regarding the size and appearance compared to online images. A few other people also felt that the quality was not up to standard, with issues like sharp edges or items not matching descriptions. There were also occasional concerns about order issues, including partial refunds and problems with delivery not reaching the door.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with their purchases,... See more

Quality

Users describe ambiguous interactions with quality, with many customers praising the quality of items like... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising fast shipping and... See more

Order

Reviewers mention ambiguous feedback about their orders, with many expressing satisfaction with the quality... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding items to be a reasonable or fair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I haven't received my item as of yet,....however the customer service is impeccable. Every email I've sent had an immediate response to any questions or concerns. It was very refreshing for me to fee... See more

Rated 5 out of 5 stars

I ordered the diamond hug emoji pendant it's absolutely gorgeous I'm very pleased with my purchase.

Rated 5 out of 5 stars

Item received as advertised. Great quality. Needed to get resized and the company paid for this service as advertised. Very responsive customer service even on the Christmas holidays

Rated 5 out of 5 stars

Bypass ring in yellow gold with marquise cut sapphires and diamonds came out beautifully. Imported from Turkey, it was worth the wait.


Company details

  1. Jewellery manufacturer

Written by the company

Online Discount Web Store of Diamond Engagement Rings, Gold and Silver Charms, Wedding Rings and Many More Fine and Fashion Jewelry Products.


Contact info

4.0

Great

TrustScore 4 out of 5

69 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

I don't normally leave reviews

I don't normally leave reviews, but the customer service at Goldia was excellent, which seems to be a rarer thing these days. A good way to measure a company is how they deal with issues, and the support team were very helpful and responsive throughout.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Michael in the last four months has…

Michael in the last four months has helped me purchasing about $12,000 worth of products from you. He is the most friendly kind and out of the world salesman. I recommend everybody I know to go to this website and ask for Michael.

10 May 2026
Unprompted review
Rated 3 out of 5 stars

The chain itself is fine

The chain itself is fine, but there were a lot of problems with the delivery—they didn't even bring it to the door. I am very dissatisfied with the service. My husband and I had to go to the post office to pick it up, so the surprise was ruined.

9 April 2026
Rated 5 out of 5 stars

Beautiful Bracelet

I had excellent customer service with Goldia. I got responses right away when I had any questions or concerns. My bracelet I ordered is beautiful. Took awhile to get here however it was custom made so it was worth the wait. I could not find a sailboat bracelet anywhere else. I did think it would be a little bigger but it’s still really nice. Very happy with my purchase. I don’t want to take my bracelet off. Thank you. Goldia shipped my bracelet faster since I waited awhile.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Communication with customer service was excellent. I ordered a ring for myself and my mom and they were concerned that I had a type-o due to the different sizes for the same ring in white and yellow gold. The rings arrived on time and I was very happy with the value for the quality pieces.will definitely order from Goldia again.

6 April 2026
Rated 5 out of 5 stars

Ring - 5 stars

I ordered a made-to-order ring. The item was delivered in the time frame given to me upon purchase, and appeared in excellent shape and quality. Would purchase again!

24 March 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a wedding band

I purchased a wedding band. It was a flat band as described, however it was a completely raw cut piece of metal. The edges were so sharp you could cut yourself on them, nothing had been done to make the ring wearable. It looks awful.
The ring box was squeezed into the tiniest temu looking satchel that was gave it the worst appearance when it arrived.
I actually question if it’s real gold also, as it feels incredibly light.
The response from the customer service team when I requested a refund was poor. They have said I can refund, but I have to pay to send it back which will cost a fortune.
This was supposed to be a special moment & instead it was ruined

26 February 2026
Unprompted review

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