Gold Presidents Reviews 110

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

I paid for 3-5 day shipping for non custom jewelry. This company will say the item is shipped. Start a fake shipping label with USPS as soon as they receive your order. I found out through USPS as so... See more

Rated 5 out of 5 stars

I bought 3 custom pendants & they we’re definitely worth the wait! Beautiful jewelry very dazzling! I also bought the cuban link chains & a rope chain & those were also just as beautiful! Customer ser... See more

Rated 5 out of 5 stars

Great product and even BETTER customer service! Excellent communication and follow up/follow through. You’re never in the dark about your purchase and if you have a question or issue they are just a q... See more

Rated 5 out of 5 stars

This was my second purchase. I received so many compliments on my first purchase, a placed a second order as a gift for another family member. The support team was very responsive when I had inquir... See more

Company details

  1. Jewellery shop

Written by the company

At Gold Presidents, we are dedicated to delivering the finest quality designer jewelry and accessories that resonate with your unique style. With our extensive collection of iced chains, pendants, and solid gold statement pieces, we offer an unparalleled selection to fulfill your desire for luxury and elegance. Our commitment to excellence extends beyond our stunning designs. We prioritize craftsmanship, ensuring that each piece is meticulously crafted to perfection. From the finest materials to intricate details, our jewelry exudes a level of artistry that sets us apart. Customer satisfaction is at the heart of everything we do. We strive to create an exceptional shopping experience for you, providing superior customer service and support every step of the way. Our knowledgeable and friendly team is here to assist you in finding the perfect piece, answering any questions you may have, and ensuring your utmost satisfaction. At Gold Presidents, we understand the significance of trust and reliability. That's why we are proud to be a company that goes above and beyond to earn your trust. We are transparent in our business practices, providing accurate product descriptions and high-resolution images to showcase the quality and beauty of our jewelry. We believe that your experience with Gold Presidents should be nothing short of extraordinary. We invite you to explore our collection, discover the perfect pieces that reflect your individuality, and join our community of satisfied customers who have experienced the elegance and excellence that define Gold Presidents. Join us today and let us help you make a statement with jewelry that captures the essence of your style and leaves a lasting impression.


Contact info

3.3

Average

TrustScore 3.5 out of 5

110 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

If you are debating it, DO IT! 🫶🏾

I LOVE my custom cursive name pendant! The service was phenomenal and the communication was open, response times were fast, and the information was concise!
Service 10/10
Communication 10/10
Product 10/10

I truly have no complaints. Will be ordering again soon.

12 August 2024
Unprompted review
Rated 2 out of 5 stars

All that good stuff

Ordered a custom pendant month and a half ago expected delivery date was july 4th - July 18th today’s the 20th still nothing! However once I reached to customer service they told me it was a fire & all that good stuff! Hope all is well but poor service dawg

20 July 2024
Unprompted review
Rated 1 out of 5 stars

Go elsewhere

I started ordering from Gold Pres about five years ago. Initially, I had no issues with the company, items, ordering, receiving or customer service. Slowly all became an issue. I started receiving the wrong items, explaining to customer service was a nightmare then most recently taking three (3) months to receive a custom item that shouldn’t have taken more than a few weeks. If I didn’t reach out to them, it still wouldn’t be on its way. I still haven’t received a response from them, just started getting shipment notifications. My ankle bracelet has changed colors so I know now that it is not gold! Not sure what has happened, or if it was always this bad and I’m just having my turn at it, but this was my last order. I’ll take my business elsewhere

5 April 2024
Unprompted review
Rated 5 out of 5 stars

I had ordered a necklace a while ago…

I had ordered a necklace a while ago and lost it so was ordering another one. Took a min for customer service to get back to me and I’m not thrilled at the $15 charge to exchange a size but I love the jewelry and since I paid it communication has been pretty seamless.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Pres is flawless !!

Let me tell you this is about the 3rd bracelet and necklace I have purchased. Not only for myself but my wife and sister in law. The cross and diamond necklace is the eye catcher at church and dinner outings with the fam. Got the whole family wanting to get me as their secret Santa !!

28 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer Service

So far, so good. I had problems with my jewelry, and God President and the responses were in a timely matter, they also replaced my items (under warranty). Ana, the customer service rep, is so nice and fast with getting back to me. She is a sweetheart, and always on time.
Love you guys!!!

27 February 2024
Unprompted review
Rated 1 out of 5 stars

Scam Artists & Thieves

This company is an absolute SCAM and if you'd like to completely waste your money with no actual item being delivered, this is the perfect one to go to! I originally emailed them about a week after my order wasn't shipped... and they said they'd get right on it. It's been six weeks now and the item still hasn't been shipped... Furthermore, I have emailed the company about 5 times in this space and they completely IGNORE emails now. They are no longer responding to me and it just seems like they grabbed my money & flipped me the middle finger. With no way to contact them and them showing they can't even ship your actual item, it would seem I'm completely screwed. It's NOT even a custom piece jewellery either, just a normal bracelet that's displayed on the site. Big warning to stay the heck away from these guys, nothing but crooks and scam artists.

-Markus

7 January 2024
Unprompted review

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