Such a simple process yet has the security protocols in place. As it states in the literature, Take it to the post office, next day received the offer and the money in the bank by 1500 the same day... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very impressed. First class service. Rarely do do companies exceed expectations, but GoldXchange did. Received their pack for sending off gold . Called about the default insurance value (£750) being t... See more
Company replied
Very prompt processing of our gold, which was reassuring as it's quite stressful sending such a lot of high value things by post. Very good price, better than expected, prompt payment.
Well, I am impressed. The mailing pack (Special Delivery) was received AM and returned PM, and less than 24 hours later a good offer was received which I accepted and the money was transferred into... See more
Company details
- Gold dealer
- Cashback provider
- Coin dealer
- Gold and silver trading company
- Jewellery Buyer
- Scrap metal dealer
About GOLDXCHANGE
Written by the company
Honest and Transparent Service
GOLDXCHANGE is a family-run business with over 60 years of combined experience as jewellers, valuers and precious metal buyers.
Our experienced testing team use a combination of the latest XRF and traditional testing methods to quickly and accurately test every item sent to us and to produce a great offer for your items.
Over the last 20 years we have built a reputation for honesty and transparency and in the process we have bought over £100 million worth of scrap precious metals from over 200,000 satisfied customers.
Our simple buying system allows members of the public to sell old, broken or unwanted precious metals at market leading rates through a fast and transparent process that can deliver cash for your scrap precious metal in as little as 48 hours.
Same Day Payment - We will pay you direct to your bank account on the same day that you accept our offer, often within 2 hours!
Customer Service - Customer Service is at the heart of everything we do. Our excellent team are on hand to answer any questions that you have and we offer a genuine 100% Satisfaction Guarantee. If you are not delighted with our offer we will return your precious metal items to you free of charge.
Contact info
WV106AJ, Wolverhampton, United Kingdom
- 0333 358 2020
- support@goldxchange.co.uk
- goldxchange.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended
Would absolutely recommend this small family business. They know their stuff, they tested the jewellery for authenticity and we were given a very fair price for our old jewellery.
Cosmic Speed .
Absolutely delighted with an excellent friendly Professional service ! This Company is pure Gold …no Pun intended …and is to be praised to high “ Heaven “ if that’s your bag ! Keep it up because I could recommend it for everybody due to the qualities I have described here !
Excellent Service.
Excellent Service.
I posted my pack in the envelope provided at 3.20pm on Wednesday and the offer for my Gold was emailed, as requested, at 12.41pm the next day (Thursday).
I accepted the offer which was very close to what I expected and the money was in my bank at 2.13pm!
Top Service by Luke!
Having the money.
I would recommend these very highly so…
I would recommend these very highly so easy to do sent of Monday money in bank Tuesday will defy use again great rates also
David Scourfield
An excellent service with great…
An excellent service with great customer support. Everything was as described by previous customers. Pack arrived on time, all questions answered and payment super prompt. I was kept informed at every stage and felt my package was in safe hands. Very good.
Excellent company to deal with
Excellent company to deal with, very good prices, all done within 24hours of posting back and into bank, plus customer service was excellent
Excellent fair valuation
Excellent fair valuation ! Would recommend this company for wonderful service ! Excellent fast transfer of funds !
Exceptional Service
Sent my pack away and was paid the following afternoon. Offer was more than I expected. Will be sending for another pack very soon!
Thank you!
First time doing this
First time doing this. Very simple process. Posted on Thursday 3pm and was emailed on Friday at 1pm to say they received it. Got a call 90 minutes later offering the price I was expecting. Then was paid immediately.
Just ordered my second pack.
Saw their advert online
Saw their advert online, and checked the current gold price on their site, and online, which was very close.
Weighed our broken gold chains etc, and sent them off in their prepaid envelope. I checked the tracking, and saw it was due to be delivered in the morning, and at 11.30, I received a phone call with a price, which we accepted. At 11.35, I got a notification from my bank, that the funds had been deposited into my account.
Super quick, super efficient and would definitely recommend.
Excellent service sent items one day…
Excellent service sent items one day received the money in my account the next would highly recommend this company .
Excellent service
So quick, envelope arrived next day and payment arrived morning of receipt.
would use again
A super quick turnaround
A super quick turnaround! Very friendly and informative. I would definitely use Gold Exchange in the future.
Sold my gold to this business
Sold my gold to this business. Easy process.
A total of 11 items sent in
A total of 11 items sent in. All accepted and got more than a reasonable price considering the quality of some of the items.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
