GOLDXCHANGE Reviews 

120
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Such a simple process yet has the security protocols in place. As it states in the literature, Take it to the post office, next day received the offer and the money in the bank by 1500 the same day... See more

Rated 5 out of 5 stars

Very impressed. First class service. Rarely do do companies exceed expectations, but GoldXchange did. Received their pack for sending off gold . Called about the default insurance value (£750) being t... See more

Company replied

Rated 5 out of 5 stars

Very prompt processing of our gold, which was reassuring as it's quite stressful sending such a lot of high value things by post. Very good price, better than expected, prompt payment.

Rated 5 out of 5 stars

Well, I am impressed. The mailing pack (Special Delivery) was received AM and returned PM, and less than 24 hours later a good offer was received which I accepted and the money was transferred into... See more

Company details

  1. Gold dealer
  2. Cashback provider
  3. Coin dealer
  4. Gold and silver trading company
  5. Jewellery Buyer
  6. Scrap metal dealer

About GOLDXCHANGE

Written by the company

Honest and Transparent Service

GOLDXCHANGE is a family-run business with over 60 years of combined experience as jewellers, valuers and precious metal buyers.

Our experienced testing team use a combination of the latest XRF and traditional testing methods to quickly and accurately test every item sent to us and to produce a great offer for your items.

Over the last 20 years we have built a reputation for honesty and transparency and in the process we have bought over £100 million worth of scrap precious metals from over 200,000 satisfied customers.

Our simple buying system allows members of the public to sell old, broken or unwanted precious metals at market leading rates through a fast and transparent process that can deliver cash for your scrap precious metal in as little as 48 hours.

Same Day Payment - We will pay you direct to your bank account on the same day that you accept our offer, often within 2 hours!

Customer Service - Customer Service is at the heart of everything we do. Our excellent team are on hand to answer any questions that you have and we offer a genuine 100% Satisfaction Guarantee. If you are not delighted with our offer we will return your precious metal items to you free of charge.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My review

Hi, was asked to leave a review following the recent selling of my items to this company. I would say they are very professional and established in what they do. I received a few quid more than what I was quoted by other companies and the overall turnaround time for receiving the money in my account was almost instant. All in all a very pleasant experience. Pleased I decided to use this company and more than likely to again in the future.

24 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Sent in two fairly damaged gold rings and managed to get a very decent amount for them!

22 April 2021
Unprompted review
Rated 5 out of 5 stars

Good

Good. Been paid in time for Christmas even tho I left it late to send my old jewellery in. Thanks goldxchange for quick turnaround

24 December 2020
Unprompted review
Rated 5 out of 5 stars

Ease of service.

Ease of service.
The whole experience has been good from start to finish.,the parcel was quickly received and the valuation was prompt and fair. Payment was received promptly in my account as agreed.

5 September 2020
Unprompted review
Rated 5 out of 5 stars

Great Service, great offer accepted

I found this an easy and no fuss way of selling my gold..I accepted the offer after chatting with a lovely chap on the phone..they offered me more than several other companies I'd had offers from..so a win win for me..money was transferred to my bank account within one hour of the call.
All in all i would highly recommend them and the service is first class and highly recommended to all.

25 August 2020
Unprompted review
Show reviews in all languages. (120 reviews)

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