Such a simple process yet has the security protocols in place. As it states in the literature, Take it to the post office, next day received the offer and the money in the bank by 1500 the same day... See more
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Very impressed. First class service. Rarely do do companies exceed expectations, but GoldXchange did. Received their pack for sending off gold . Called about the default insurance value (£750) being t... See more
Company replied
Very prompt processing of our gold, which was reassuring as it's quite stressful sending such a lot of high value things by post. Very good price, better than expected, prompt payment.
Well, I am impressed. The mailing pack (Special Delivery) was received AM and returned PM, and less than 24 hours later a good offer was received which I accepted and the money was transferred into... See more
Company details
- Gold dealer
- Cashback provider
- Coin dealer
- Gold and silver trading company
- Jewellery Buyer
- Scrap metal dealer
About GOLDXCHANGE
Written by the company
Honest and Transparent Service
GOLDXCHANGE is a family-run business with over 60 years of combined experience as jewellers, valuers and precious metal buyers.
Our experienced testing team use a combination of the latest XRF and traditional testing methods to quickly and accurately test every item sent to us and to produce a great offer for your items.
Over the last 20 years we have built a reputation for honesty and transparency and in the process we have bought over £100 million worth of scrap precious metals from over 200,000 satisfied customers.
Our simple buying system allows members of the public to sell old, broken or unwanted precious metals at market leading rates through a fast and transparent process that can deliver cash for your scrap precious metal in as little as 48 hours.
Same Day Payment - We will pay you direct to your bank account on the same day that you accept our offer, often within 2 hours!
Customer Service - Customer Service is at the heart of everything we do. Our excellent team are on hand to answer any questions that you have and we offer a genuine 100% Satisfaction Guarantee. If you are not delighted with our offer we will return your precious metal items to you free of charge.
Contact info
WV106AJ, Wolverhampton, United Kingdom
- 0333 358 2020
- support@goldxchange.co.uk
- goldxchange.co.uk
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The name of the company says it all…
The name of the company says it all really. It’s a one stop shop (or e-shop) for gold exchange (for money). Easy to use. Good turnaround times.
My review
Hi, was asked to leave a review following the recent selling of my items to this company. I would say they are very professional and established in what they do. I received a few quid more than what I was quoted by other companies and the overall turnaround time for receiving the money in my account was almost instant. All in all a very pleasant experience. Pleased I decided to use this company and more than likely to again in the future.
Excellent service
Excellent service. Sent in two fairly damaged gold rings and managed to get a very decent amount for them!
Received around £40 more for a ring…
Received around £40 more for a ring than was quoted by another similar site.
Accurate pricing on site
Accurate pricing on site. Reliable service. Could not fault
Good
Good. Been paid in time for Christmas even tho I left it late to send my old jewellery in. Thanks goldxchange for quick turnaround
Sold few items to raise some funds for…
Sold few items to raise some funds for Christmas. Been paid what I was promised
Good customer service.
Super easy process
Super easy process. Been paid the day after sending my coins in!
Easy process
Straightforward, efficient service, received a good offer and payment quickly followed.
Will use again for sure.
Simply a great service all round
Simply a great service all round. Highly recommend!!
Ease of service.
Ease of service.
The whole experience has been good from start to finish.,the parcel was quickly received and the valuation was prompt and fair. Payment was received promptly in my account as agreed.
Great Service, great offer accepted
I found this an easy and no fuss way of selling my gold..I accepted the offer after chatting with a lovely chap on the phone..they offered me more than several other companies I'd had offers from..so a win win for me..money was transferred to my bank account within one hour of the call.
All in all i would highly recommend them and the service is first class and highly recommended to all.
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