Made contact about a possible warranty issue. It was handled really quickly with some knowledgeable and helpful replies, including offering a repair free of charge. I then ordered some spare parts... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... See more
Company replied
I bought a Caddy Cell battery from an online golf reseller to replace my defunct original PowaKaddy battery. I had a problem trying to fit it into my PowaKaddy C2 trolley, so decided to contact Gol... See more
Company replied
From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... See more
Company replied
Company details
Written by the company
Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.
Contact info
Golfstream Ltd, CT12 5HG, Ramsgate, United Kingdom
- 01843594213
- sales@golfstream.co.uk
- golfstream.co.uk
4.6
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Outstanding Customer Service
My GX3 trolley developed a minor issue and required a new switch. I contacted Golfstream who we more than happy to assist with this. Not only was the new switch sent out very quickly it was also sent free of charge. This level of customer service is the reason I will be a life long Golfstream customer and the fact they make outstanding golf trollies also helps. Well done Golfstream!!!!
29 March 2026
Unprompted review
Reply from Golfstream Limited
Thank you so much for this generous 5 star review Bruce, it is really appreciated. We are a bit old fashioned when it comes to customer care, and I am very proud of that! Enjoy your golf!
Simply brilliant service
Simply brilliant service, as is always the same with Golfstream!
29 March 2026
Reply from Golfstream Limited
Baz, delighted to see your review, thank you so much!
Reply from Golfstream Limited
Delighted to see your review, it is much appreciated, thank you!!
Fabulous Trolley
Fabulous Trolley. I have a bad back and need to lift it in and out of my car. The good news is that the weight is light and distributed meaning no more back strain. It looks great too. Well built and easy to get spare parts if needed. I am also very happy to give a British business my custom.
26 March 2026
Reply from Golfstream Limited
Helen, what a truly lovely review to recieve, thsnk you so much. We pride ourselves on great product backed by first class customer care and it is truly inspiring when this is recognised. Thanks again.
Great purchase thankyou and a very…
Great purchase thankyou and a very swift delivery....
👌
20 March 2026
Reply from Golfstream Limited
Thank you so much for the 5* review, we do appreciate it very much.
All I can say is outstanding.
This is my second trolley purchase, I returned because of the exceptional product and customer service. From start to finish, this was amazing, I cannot praise Derek and Golfstream highly enough. So helpful, generous and well above and beyond . I would recommend Golfstream, I know my husband does. Sincere thanks.
5 March 2026
Reply from Golfstream Limited
Liz, it was an absolute pleasure to deal with you and David. Our old fashioned customer service has served us well over the last 18 years and we won't be changing the way we do things any time soon!
Thank you for your orders and your generous review, I will share it with the entire team.
Good communications and fast delivery
14 February 2026
Reply from Golfstream Limited
Thank you for the 5* review Mike, we will share it with our team.
First class service again
First class service again, I have used Golfstream several times now and the service has allways been excellent. Staff are very helpful and go the extra mile.
14 February 2026
Reply from Golfstream Limited
Steve, thank you so much for the 5* review, it means a lot and will be shared with the team.
I bought a Caddy Cell battery
I bought a Caddy Cell battery from an online golf reseller to replace my defunct original PowaKaddy battery. I had a problem trying to fit it into my PowaKaddy C2 trolley, so decided to contact Golfstream directly.
I originally talked to Lin, who was very helpful, and after some back-and-forth with photographs, I talked to Derek. Again he was very helpful, and suggested a couple of things I should look for. These worked and I’m now happy with the outcome. The battery now fits well and is working well out on the golf course.
1 February 2026
Unprompted review
Reply from Golfstream Limited
Thank you Alan, we love a 5 star review as much as the next person, and yours is no exception!! Enjoy your golf!
Reply from Golfstream Limited
Thank you for the 5* review, we really appreciate it and share with the team. Alan
Reply from Golfstream Limited
John, thank you for this cracking review, we really do appreciate it.
great product and seamless experience
great product and seamless experience, would use again for sure
12 January 2026
Reply from Golfstream Limited
Hi Luke, thank you so much for takingh the time and effort to review us, we really do appreciate it.
Top notch customer service
Excellent service. Prompt replies to email enquiries. Provided detailed advice on battery replacement when original battery no longer available and also how to adapt battery fitting on my old style trolley.
Great work guys - highly recommended!
9 January 2026
Unprompted review
Reply from Golfstream Limited
What a lovely review, thank you so much. We always try hard, so it is fantastic to see it is appreciated.
Easy to order and prompt delivery
31 December 2025
Reply from Golfstream Limited
Many thanks for your 5* review, we all appreciate it very much.
Trolley and bag
The Trolley and bag were given as a gift and I cant fault them in any way. The bag is perfect with loads of storage and fairly light. The trolley, GX1, is a life saver when it comes to playing the 10th on our course, Heartbreak Hill is an understatement and this makes it so much easier to walk up. The battery charges in no time at all, the trolley is easy to control and packs away nicely.
17 December 2025
Reply from Golfstream Limited
Robert, thank you for such an amazing 5* review. I will share this with the entire team, and anyone else who will listen! Enjoy your golf
Reply from Golfstream Limited
Thank you for taking the time and trouble to give us a 5* review, we really appreciate it.
Spot on .
Ordered a set of winter wheels , which arrived promptly and were easily fitted .
28 November 2025
Reply from Golfstream Limited
Thnk you so much for your review of Winter Wheels for PowaKaddy. We really appreciate your kind words, thanks again and enjoy your golf!
First class advice and on time delivery.
First class advice from Lee on replacement part required. Delivered on time. Managed to fit it myself! Trolley is now running like a dream.
5 November 2025
Reply from Golfstream Limited
Thank you so much for your generous review. I will ensure Lee sees your words. We all thrive in these reviews, so thank you so much!!
Dealing with Golf stream…
It was great for the company to have understood what my problem was and what part I required, to solve my issue.
Also their quick response was a great relief, knowing that help was in hand
25 November 2025
Reply from Golfstream Limited
Thank you for this cracking review John, really appreciated by all of us.
Reply from Golfstream Limited
Thank you so much for that review, we aim to please and always good to hear we have hit the mark 😊
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