Made contact about a possible warranty issue. It was handled really quickly with some knowledgeable and helpful replies, including offering a repair free of charge. I then ordered some spare parts... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had the basic model for about 6 months now, it is better than my previous motocaddy s1. I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days... See more
Company replied
I bought a Caddy Cell battery from an online golf reseller to replace my defunct original PowaKaddy battery. I had a problem trying to fit it into my PowaKaddy C2 trolley, so decided to contact Gol... See more
Company replied
From start to finish, I have found Golfstream and its staff to be extremely helpful with great product knowledge. From pre-sales to delivery and beyond, their level of customer service has been a ple... See more
Company replied
Company details
Written by the company
Golfstream was established in 2008 by two ex-PowaKaddy men and a team of experienced designers and engineers. Their trolleys are the easiest to fold, brilliantly designed and most affordable real alternative in the market today. The company also owns CaddyCell, the most prolific after market lithium battery range in the UK and Ireland. Often described as "Golf's best kept secret" Golfstream go from strength to strength, and their new GX range it turning heads in clubs all over the northern hemisphere.
Contact info
Golfstream Ltd, CT12 5HG, Ramsgate, United Kingdom
- 01843594213
- sales@golfstream.co.uk
- golfstream.co.uk
4.6
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great product and service
15 November 2025
Reply from Golfstream Limited
Thank you for taking the time to review us and to be so positive, it really motivates us all. Enjoy your golf!
Excellent service again
Phenomenally quick and helpful response to an email I sent requesting info. about this item prior to ordering.
The accessory was just as described, easy to fit and worked very well.
7 November 2025
Reply from Golfstream Limited
What a lovely review to receive George, thank you for this and for your purchase. We believe in good old fashioned service and we are delighted you have recognised this, Enjoy your golf!
Golfstream is a UK-based company that…
Golfstream is a UK-based company that specializes in golf trolley parts and supplies. They’re known for their great customer service and fast delivery, and many customers have highlighted their reliability and reasonable prices.
5 November 2025
Reply from Golfstream Limited
Thank you Ray, really appreciate it. Enjoy your golf.
I love product,
I love product but, All together it's costly to order in the UK because of taxis please, create a cheaper method for the continent?
2 November 2025
Reply from Golfstream Limited
I am sorry you were disappointed with costs into Europe. I am afraid that post/courier costs, along with so many other things have risen sharply. All prices were quoted before you placed the order. It’s hard for us to work out how we can make long-distance shipping cheaper.
Arrived quickly and of good quality 🏌️♀️
31 October 2025
Reply from Golfstream Limited
Thank you for the 5* review, our aim is always to be quick to deliver and our quality is always beyoond question. thanks again and enjoy your golf!
Great British Trolley
I have had the basic model for about 6 months now, it is better than my previous motocaddy s1.
I had 2 small issues, requiring spare parts, these were delivered free of charge within a few days.
I couldn't recommend this trolley enough, nor can you ask for better customer service.
If you require a new trolley, don't look any further than Golfstream
1 September 2025
Reply from Golfstream Limited
Robert, thank you so much for your generous 5 star review. We share these with the team and it really does spur us on! Enjoy your golf!
The whole process was easy and nothing…
The whole process was easy and nothing can be improved
5 November 2025
Reply from Golfstream Limited
Thank you so much for the 5* review,, the entire team here appreciate it!
Reply from Golfstream Limited
Thank you Martin, much appreciated, we look forward to seeing you again.
Great replacement battery
Replacement battery fits perfectly and had no problems during a round yesterday
23 October 2025
Reply from Golfstream Limited
Thank you very much indeed for the 5* review, all of us here really appreciate it.
Reply from Golfstream Limited
Thank you very much for your review, we share every one with our team, so a big thank you from all of us.
Refreshing example of customer service…
Refreshing example of customer service throughout.
The winter wheels are of high quality.
Great comms.
All v good - thank you.
27 October 2025
Unprompted review
Reply from Golfstream Limited
Well that’s a wonderful review to receive, thank you so much! We love a healthy portion of good old fashioned service, in fact we thrive in it. Thanks again for taking the time to review.
Golfstream
Over the past 5 years I have purchased two trolleys, the second was to upgrade. Also a golf bag, battery and charger and some accessories. All quality and good value. When ever I have had any issues, the service has been excellent.
27 October 2025
Reply from Golfstream Limited
Thank you so much for this wonderful review. It means so much to everyone here. Enjoy your golf!
Easy order process
Easy order process, with good straight forward instructions on how to fit the upgraded replacement screen.
8 April 2025
Reply from Golfstream Limited
Many thanks for your review, it is appreciated by the whole team.
Vision golf trolly wheels
The prompt reply and delivery of the goods. Great service thank you.
8 October 2025
Reply from Golfstream Limited
Thank you so much for the 5* review Theresa, we all really appreciate it.
Reply from Golfstream Limited
Thank you Dave, we love a 5* review and we would welcome you back with open arms!! Enjoy your golf.
fast and efficient delt with a mistake…
fast and efficient delt with a mistake in my ordering quickly
4 October 2025
Reply from Golfstream Limited
Thank you so much for the 5 star review! Don't worry about little mistakes, we all make them sometimes. As long as we know quickly, we'll sort it out. Enjoy your golf!
I found what I was looking for
I found what I was looking for, but I wasn’t very satisfied to find out that customs duties weren’t mentioned anywhere. Since the item was shipped to an EU country, I ended up having to pay an extra £38.47, which was an unwelcome surprise.😳
I will think twice to order from Golfstream again!!
26 September 2025
Reply from Golfstream Limited
Thank you for the review and I am pleased we were able to supply parts to you that you could not locate outside the UK.
I am sorry that you had not realised that you were importing goods into your country. We did not charge UK VAT, but the authorities in Ireland charged you Irish VAT and duty, we have no control over that aspect at all.
Golfing Goods
Ordered trolley/bag/umbrella recently and all arrived safely/on time and great quality on all the goods!-trolley, in particular, is so easy to use.
3 October 2025
Reply from Golfstream Limited
What an amazing review, thank you so much. We get so many 5* reviews and every one is appreciated. However, this one has made the whole team beam. Thanks again.
Reply from Golfstream Limited
Thank you Marco, we have had so many positive comments on the DeLuxe golf bag, we'll ad yours to the list! Enjoy your golf!
Clear and easy to use
Clear and easy to use. Product exactly as described. Delivered on time. Delighted.
1 October 2025
Reply from Golfstream Limited
Thank you so much for the kind review, we thrive on your comments! Enjoy your golf.
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