Gomibo.ie Reviews 2,815

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, often highlighting its speed, with many receiving their orders within 24 hours, even for international shipments. People are also very satisfied with the products, noting they are as advertised, factory-sealed, and of high quality. The pricing is frequently mentioned as a significant advantage, with many finding products much cheaper than elsewhere. Overall, the service is described as brilliant and professional. However, some people were dissatisfied with their orders, specifically mentioning issues with courier services losing packages or delays in delivery, despite promises of express shipping. A few customers also reported receiving products not as described, such as a phone with a broken seal, or experiencing issues with incorrect chargers.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the fast and often next-day... See more

Product

Reviewers mention positive feedback about product quality and value. Many consumers are satisfied with the... See more

Price

Consumers generally find prices to be very positive, often describing them as excellent, competitive, and... See more

Order

Users describe ambiguous interactions with order. While many customers praise the quick and easy ordering... See more

Service

Customers had positive experiences with service, often praising the great service, excellent prices, and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service next day delivery to Ireland ordered 6pm Thursday evening phone arrived before lunch time Friday. Got a Xiaomi 15T pro at a lot cheaper price then I would have paid for it in Ireland. Gr... See more

Rated 5 out of 5 stars

Firstly we as a family have bought many mobile phones from u and quite simply we all have been extremely happy with them. I've no doubt many friends of ours also purchased from u following our recomme... See more

Rated 5 out of 5 stars

I have used Gomibo for several years now & I don't get my phones anywhere else now ! I generally save about 20% on shop prices, next day delivery is the best I have experienced & 12 month guarantee is... See more

Rated 5 out of 5 stars

Excellent service. I would highly recommend. Phone was cheaper than anywhere else, delivered in 24 hours, UPC courier was excellent and full up to date information at all stages, I was not in when d... See more


Company details

  1. Mobile Phone Shop
  2. Mobile Phone Accessory Shop
  3. Electronics Accessories Wholesaler
  4. Electronics Company
  5. Electronics store

About Gomibo.ie

Written by the company

About Gomibo
If you are looking for a mobile phone, tablet, or gadget, Gomibo is the place to go! Among the more than 600 mobile phones you will find well-known brands such as Apple and Samsung, but also less well-known manufacturers such as Realme, Cat, and Fairphone, and high-quality Chinese phones from Xiaomi and OnePlus. Besides this, we also offer a wide range of speakers, headphones, and other accessories.

Gomibo is a part of the Dutch telecom webshop Belsimpel. With an online market share of almost 50%, Belsimpel is already a big player in the Dutch market.

The unique possibility of comparing the complete range based on your own needs with just a few clicks, the fast delivery, and the good return conditions are the key to this success. With Gomibo, we want to make this concept, with which we have become the market leader in the Netherlands, accessible for customers throughout Europe!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gomibo really is as good as it sounds

Gomibo really is as good as it sounds. They have a decent selection, I can't beat them on price, and the delivery has always been excellent. I've bought about a dozen different things here, and I've had no issues.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

[Updated] Scammers. Don't believe all the 4-5 star ratings here. Read negative reviews

[Update]
After I replied to their email saying I wont sign any document and I added review here, courier progressed immediately next day and I received phone in next 2 days in good condition. Later customer support from Gomibo called me and explained me situation with courier and offered for compensation for the delay. So I have update the rating to 4 Star for good gesture. Maybe they need to find better courier partner and stop scaring people by asking documents for resolving courier and delivery issues.
[Original review]
As others already have pointed out in negative reviews, don't believe all the 4-5 star ratings here. They are just scammers.
I ordered a phone worth of Euro 500. After 1 week AnPost tracking still showing AnPost haven't received the item. I contacted Gomibo.ie support and they said its currently with DHL and gave me the DHL tracking number. DHL tracking stuck at "Transportation to destination country/destination area" since last 1 week.
Now I asked them for refund and they send email saying they will open an investigation for the order. And to open the investigation they are asking to fill & sign form (including my co-residents.. ha ha) and provide government IDs etc. Looks like either they are doing business in some delusional parallel universe. Their own two courier tracking shows item not delivered and they are asking me to file the investigation and documentation.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, delivery very fast and phone is brilliant, came with screen cover, phone cover and charging cable. This phone was the cheapest on this website.
I would definitely recommend to all and I will definitely do business again with Gomibo.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!! WARNING!!

I ordered a phone off this company on the 19th March at 6.07pm, in the belief, I would have my phone the next day, as per their advertising of "order before 7pm for next day delivery" FALSE ADVERTISING! Here i am still with no phone and they have my money.

€280 and 8 days later, there is NO PHONE.

Gomibo customer service is quite simply an utter disgrace. They do not reply to emails. They ignore customers. And what's more frustrating, ive just received a marketing email from them, from the same general email, asking how my phone is working and I dont even have it! Now this is just a complete and utter laugh! Proves how good their customer service is.

There is no sign of my phone and no sign of them sorting it out. I am completely stressed over this and they WILL NOT SORT IT OUT.

DO NOT USE THIS COMPANY.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a tablet last Friday

I ordered a tablet last Friday. It's been stuck in the Netherlands since Monday, it was due to be delivered by latest today , I've tried to contact gomibo.ie, but I've not heard anything back . I've received nothing from them telling my my order was stuck in transit or delayed . This is ridiculous. It's a lot of money that im losing out on as I can't seem to get a reply for at least 2 to 3 days

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Buying a phone - quick and easy

This was my second time to buy a phone and accessories from Gomibo and it was quick and easy and no complications. My last purchase was about 5 years and I was due to change my phone.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

A good company to deal with

Ordered my Samsung phone at a good price. I received it within three days which was prompt and it was well packaged, I also ordered a transparent case which was delivered very promptly and also well packaged. I could not fault this company so a well deserved 5 stars.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Hey i had order one item and it was…

Hey i had order one item and it was showing that it will be delivered the next day so i had done it but its been 2 days now still the parcel didn't reach me so please do something that u can because i have already paid

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought the Moto G54 5g Smart Phone…

I bought the Moto G54 5g Smart Phone and find it as good, if not better than other makes costing 2-3 times more. The battery life is great. I was very impressed and bought the Moto G55 5G for my wife. My sister has just bought the Moto G56 5G following my recommendation and is very pleased with it. I highly recommended these phones.

31 October 2025
Unprompted review
Rated 3 out of 5 stars

Good customer service via phone

Ordered a phone for next-day delivery, but nearly three weeks later I still hadn’t received it or any meaningful update. The UPS tracking clearly showed the package was never delivered and had gone missing, yet Gomibo initially pushed the responsibility back onto me, requesting that I print, sign, and return a form along with a copy of my ID. In my experience, most retailers handle issues like this directly with the courier rather than placing the burden on the customer. At that point, I was still waiting on a €500 refund.

Update: Gomibo have since been in contact regarding this order and were very pleasant to deal with. They made a genuine effort to both resolve and compensate for the issue, and also took the time to understand what went wrong so they can improve the experience for other customers. Based on this follow-up, I would consider using this company again in the future—the support staff were genuinely lovely to deal with.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and great price

To be honest, I was a little sceptical when I found the site after a search on the internet. I needed to replace my mobile quickly and this site was far cheaper than any other quotes I could find. I decided to go with them after seeing a lot of positive reviews. They also promised next day delivery, but it looked like the phone would come from the Netherlands, so that would never be the case. To my surprise, the phone arrived the next day and was exactly as promised and have been using it now for 2 weeks with issue (New mobile, not reconditioned). Happy to give a positive review, especially given the next day delivery.

18 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look