Goodamericanjeans Reviews 

6
TrustScore 2.5 out of 5

2.6

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2.6

Poor

TrustScore 2.5 out of 5

6 reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

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2.6

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(6)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible quality jeans for what you…

Terrible quality jeans for what you pay. I’m trying to request a return slip to send them back and they’re refusing to give me one. I purchased these under the idea that these were the real “good American” jeans but they’re not. They have AI answer their emails and never give you a straight answer. They also asked for a “full body photo” before I get my return slip. Yikes.

14 May 2026
Rated 1 out of 5 stars

Do not!

They would not let me make a return of a pair too large, and then sent me a pair they felt would fit me. Totally different style. I will never order with them again. Impossible to get ahold of customer service. It takes days to any communication. They actually told me I would have to return them out if the country and pay the shipping. WTH? I thought these were made in America! Lies!

22 April 2026
Rated 1 out of 5 stars

They are not stretchy the way that I…

They are not stretchy the way that I would consider a pair of jeans to be stretchy and very thick jeans too. I will be returning them

30 December 2025
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Reply from Goodamericanjeans

Hi Deja,

We’re very sorry to hear that the jeans didn’t meet your expectations. Our denim is designed with stretch and a medium-weight fabric for comfort and shape retention, but we understand that stretch and thickness can feel different depending on personal preference.

We truly appreciate your feedback, and we’re happy to handle the problem or assist in any way that works best for you.
Thank you for giving us a try.

Rated 5 out of 5 stars

Amazing customer service

I had a problem with one of the products I ordered. I reached out for assistance and was contacted right away and they rectified the problem immediately. Amazing customer service.

23 December 2025
Rated 1 out of 5 stars

Size is not to standard

Size is not to standard. The jeans are 2 sizes too small even though the size states my size.
Also, I sent an email to return the jeans and have not received any communication to do so.

27 October 2025
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Reply from Goodamericanjeans

Hi Charlene,

We’re so sorry to hear about the sizing issue and the trouble reaching us — that’s definitely not the experience we want for our customers.

We checked our records and didn’t find any messages through our live chat or crystal@goodamericanjeans.com
, so we’ve just sent you an email to help resolve your return as quickly as possible.

Please check your inbox (and spam folder, just in case), and once you reply, we’ll make sure to take care of this for you right away.

Thank you for your patience and understanding!

Warm regards,
Crystal
Good American Jeans Customer Support

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