A great variety of produce. It was great to receive tomatoes that actually smelt like tomatoes being so fresh! As is the freshness of all that in the box. I look forward to when variables may be ad... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
A great variety of produce. It was great to receive tomatoes that actually smelt like tomatoes being so fresh! As is the freshness of all that in the box. I look forward to when variables may be ad... See more
Company replied
Great box of fruit and veg - great quality and very fresh although I do wonder if peaches will ever ripen this late in the season and there was a broken egg in the carton. I love the packaging - brow... See more
Company replied
Overall was good . I don’t mi d the veggies or fruit looking ugly but I did not appreciate tha 3 peaches out of 4 were black inside and 2 avocados out of 3 couldn’t be eaten.
Company replied
We did not enjoy the oranges. They were not of a good quality or taste. Our box included cucumbers which we thought was only fruit. There were only three fruits. Bananas, oranges and small nectari... See more
Company replied
Re-established in June 2025, Good & Fugly exists for one simple reason: to support Australian farmers. We do this by finding a home for both their “good” and their “fugly” produce, the quality fruit and veg that doesn’t always fit the traditional retail mould, but is every bit as fresh and delicious. By delivering seasonal produce straight from Aussie farms to your doorstep with our produce box offerings, Good & Fugly helps farmers move more of what they grow and earn a fairer return for their hard work. Good & Fugly is proudly backed by chef Matt Moran and operates in partnership with OzHarvest, Australia’s leading food rescue organisation. Together, we’re working to create a stronger future for farmers while helping more incredible Australian produce find its way onto people’s plates.
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order, good communication, nice delivery man, fresh fruit and vegetables that we are eating very happily

Reply from Good & Fugly

Reply from Good & Fugly
Great produce and the variety was amazing with herbs fruit and vegies. I loved my box.

Reply from Good & Fugly
Good value and excellent variety of fruit and vegetables, absolutely met expectations.

Reply from Good & Fugly
Great box of fruit and veg - great quality and very fresh although I do wonder if peaches will ever ripen this late in the season and there was a broken egg in the carton. I love the packaging - brown paper bags and "zero" plastic bags only when needed for watermelon. Very happy!

Reply from Good & Fugly
A great variety of produce. It was great to receive tomatoes that actually smelt like tomatoes being so fresh! As is the freshness of all that in the box.
I look forward to when variables may be added to order, particularly fruit.
A wonderful idea to help the farmers.

Reply from Good & Fugly
Overall was good . I don’t mi d the veggies or fruit looking ugly but I did not appreciate tha 3 peaches out of 4 were black inside and 2 avocados out of 3 couldn’t be eaten.

Reply from Good & Fugly
Very good quality produce. Had one complaint about an item which was dealt with very generously.

Reply from Good & Fugly
Super easy, efficient, excellent quality produce and a good variety. Signing up for more.

Reply from Good & Fugly
We did not enjoy the oranges. They were not of a good quality or taste. Our box included cucumbers which we thought was only fruit.
There were only three fruits. Bananas, oranges and small nectarines.
It didn’t seem to be great value and we are reviewing other services.
Thanks for accepting feedback and having an ear out for customer experiences.

Reply from Good & Fugly

Reply from Good & Fugly
Delivered on time and in good condition. The large fruit and veg box had a great variety of fresh produce. Definitely top marks for quality and value.

Reply from Good & Fugly
Produce was excellent.
sMS updates for delivery accurate.
I thought it was great.
I would love a choice of delivery date/time.
We use lyka dog food and there delivery system is fab - I can select a day/time and pause/change when necessary

Reply from Good & Fugly
Fresh fruit and vegetables to my door, great taste and great quality.

Reply from Good & Fugly
The produce was exquisite

Reply from Good & Fugly
I liked the big range of fruit and veggies that were provided. Very generous.

Reply from Good & Fugly

Reply from Good & Fugly
smooth ordering, delivery spot on, good variety of vegtables and fruit inthe box, happy

Reply from Good & Fugly
Great service the veg is really good quality but the fruit lets it down. Would prefer a veg only box

Reply from Good & Fugly
After ordering went weeks without confirmation of delivery. Had to send an email to find out when I order was coming.

Reply from Good & Fugly
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.