Really nice climbing set and already loved by our 9 months old. The service was exceptional! They replied to emails within minutes and refunded the small tall bill I wrongly received. Great value!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My order came very late despite me signaling problems and their promises of ETAs. When it finally arrived the package was in very bad condition, the screws were everywhere in the package with lots of... See more
Company replied
This is a great investment for your child's development. My daughter was only a few weeks old (less than 2 months) when we purchased the set. And even in this early stage she enjoyed it (lying on th... See more
Company replied
We purchased 5in1 Montessori Climbing Set for our son's first birthday. The material of product is of very high quality. Assembly is easy, the instructions are very clear. Our kid loves slide and arch... See more
Company replied
Company details
Written by the company
Goodevas® – the official US store of Montessori toys manufacturer
Contact info
30 N Gould St Ste R , 82801, Sheridan, United States
- +1 302 266 1412
- info@goodevas.com
- goodevas.com
3.8
Great
2k reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
4in1 Montessori Climbing Set
I received my order from Goodevas and I have to say that they really pay attention to the details. All the parts came in good condition and I cannot wait to instal them after my son opens his Christmas present.
19 December 2025
Unprompted review
Reply from Goodevas
Dear Adela, thank you so much for your lovely review! We’re really happy to hear that you appreciated the attention to detail and that everything arrived in perfect condition. We hope the installation goes smoothly and that your son enjoys his Christmas present to the fullest—wishing your family a magical holiday season!
This was a great birthday gift for my…
This was a great birthday gift for my child! Perfect quality👍 Looks very stylish in the interior!
2 December 2025
Unprompted review
Reply from Goodevas
Dear Alina, thank you so much for your wonderful feedback! 😊
We’re thrilled to hear that it was a great birthday gift for your child and that you’re happy with the quality. It’s especially lovely to know it fits beautifully into your interior. Enjoy every moment with it!
Not shipped, no information
I have the same issue as a lot of people here. Order #88920 was places on 11th December and still no information about shipment or delivery is provided. I reached out two days ago but no reply :(. So sad as there will be no Christmas present for my child.
19 December 2025
Unprompted review
Reply from Goodevas
Dear Katarina,
We’re very sorry for the delay and the frustration this has caused, especially with the holiday timing. We will contact you personally as soon as possible to provide an update on your order and resolve this issue. Thank you for your patience and understanding.
Truly don't understand how this company…
Truly don't understand how this company has these reviews. I ordered this over a month ago, have received no communication from them. Still don't have the product and when I contacted them the other day I received a generic, no apologetic email back.
19 December 2025
Unprompted review
Reply from Goodevas
Hello,
We’re very sorry for the frustration and lack of communication you’ve experienced. Could you please provide your order number so we can check the status of your order and get back to you with a personal update as soon as possible?
Thank you for your patience and understanding.
Dear Goodevas Team
Dear Goodevas Team,
Any update on when can I expect my order to be delivered? Order no. #5736UK Confirmed on 30th of November 2025, no shipping update since. I hoped to receive this as a Christmas present, and starting to doubt you can fulfil this. I’d appreciate if you could look into this as a matter of urgency. Thank you
18 December 2025
Unprompted review
Reply from Goodevas
Dear Anon,
We’re very sorry for the delay and any worry this has caused. We will contact you personally as soon as possible to provide an update on your order. Thank you for your patience and understanding.
Our kid just loves the Montessori climb…
Our kid just loves the Montessori climb set.
16 December 2025
Unprompted review
Reply from Goodevas
Dear Istvan, thank you so much for your lovely feedback!
We’re thrilled to hear that your child loves the Montessori climbing set. Wishing your little one many hours of fun, movement, and joyful play!
Satisfied
Shipping was very fast, the productis perfect for my one year old boy!
4 December 2025
Unprompted review
Reply from Goodevas
Dear Gloria, thank you so much for your kind words!
We’re happy to hear that the shipping was fast and that the product is a perfect fit for your one-year-old boy. Wishing him lots of fun, safe play, and happy discoveries!
I do not recommend this store.
My order is #88456.
I placed the order on December 8, several days ago, and the delivery status has not changed since then — the item has not even been shipped.
The store does not respond to messages. I was planning to give this as a Christmas gift to my child.
If customer support reads reviews, please contact me.
If the item has not been shipped yet, please issue a refund, as I have already placed an order elsewhere.
8 December 2025
Unprompted review
Reply from Goodevas
Hello,
We are very sorry for the delay with your order and completely understand your frustration, especially since it was intended as a Christmas gift. Please rest assured that we will contact you directly to resolve this matter as quickly as possible. We sincerely apologize again for the inconvenience and appreciate your patience.
Great store, great products!
Great store, fast delivery, overall amazing experience.
I bought jungle gym 6-in-1. Amazing product, the build quality is very high, sturdy and well made, and the instructions are clear and easy to follow. Highly recommended!
27 November 2025
Unprompted review
Reply from Goodevas
Dear Iva, thank you so much for your wonderful review!
We’re thrilled to hear that you’re happy with the 6-in-1 jungle gym and that the quality and instructions met your expectations. Your recommendation truly means a lot to us and motivates our team to keep doing our best. Wishing you and your family many happy and active moments!
Quality OK, the experience was a rollercoaster
Update: I have now received a replacement set which is significantly better quality. I will still sand it down and apply wood oil, but it no longer has splinters and it was much easier to put together.
I’m leaving it as 3 stars because of the overall experience. The customer service team were incredible responsive and helpful. However I did receive 2 bills for import taxes (all refunded by Goodevas, but it’s just a hassle to deal with the bills and I was not expecting to). The replacement set, while overall better quality, still had issues so I ended up ‘mix and matching’ parts from the original and new set.
Original review below:
Quality is terrible. The wood is full of splinters, the nails look almost rusted. I will need to sand everything down before letting my toddler anywhere near it. The pieces don’t really fit well together, I have blisters on my hands trying to screw the nails in fully. Really dissapointing
Order #2049CH please contact me directly
15 December 2025
Unprompted review
Reply from Goodevas
Dear Milena, we are very sorry to hear about your experience and sincerely apologize for the issues you have encountered. This is certainly not the quality standard we aim to provide.
Could you please provide your order number so we can look into this immediately and offer a solution, whether it be replacement parts, guidance, or another appropriate resolution?
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this matter.
Ordered on the 26th November shipped to…
Ordered on the 26th November shipped to Uk to make sure it arrives in time for Christmas. Still no update on tracking (just says unfulfilled). Tried calling, online chat and email and can’t get a response from anyone.
So now down the money with no Christmas present for the kids. Not impressed.
26 November 2025
Unprompted review
Reply from Goodevas
Dear Catherine, thank you for your message, and we sincerely apologize for this experience. We understand how upsetting this must be, especially with Christmas approaching, and we are truly sorry for the lack of updates and difficulty reaching our team.
We would like to look into this immediately and provide you with clear information. Could you please share your order number, so we can check the status of your order and assist you as quickly as possible?
Thank you for bringing this to our attention, and we appreciate your patience while we resolve this.
Haven’t received my order or a reply from customer service
I placed an order on the 6th of December. They advertise with delivery within 2 to 5 days. I sent an e-mail after about a week, asking if they know when the order will be shipped. Still haven’t gotten a reply, but still hoping it will arrive before Christmas or at all. Based on other reviews this is sadly a common experience with Goodevas.
6 December 2025
Unprompted review
Reply from Goodevas
Dear Anne, thank you for sharing your experience, and we sincerely apologize for the delay and the lack of response to your email. This is certainly not the level of service we strive to provide.
We would like to look into this for you as soon as possible. Could you please share your order number with us so we can check the status of your order and provide you with an update right away?
Thank you for your patience, and we truly hope to resolve this for you quickly.
Outstanding Quality, Endless Fun, and Fantastic Value for Money
We are extremely satisfied with the 6-in-1 Wooden Swedish Wall / Climbing Ladder for Children with Swing Set and Slide Board. From the moment it arrived, the quality was evident — solid wood construction, smooth finishes, and a very sturdy design that feels safe and well-made.
Assembly was straightforward, with clear instructions and all parts fitting perfectly. Once installed, it quickly became a favorite in our home. The variety of activities — climbing ladder, Swedish wall, swing, and slide board — keeps children engaged for hours and encourages both physical activity and imaginative play. It’s wonderful to see how it helps develop strength, coordination, and confidence in a fun and natural way.
What we appreciate most is the versatility. Having six functions in one compact setup makes it ideal for indoor use without taking up excessive space. The natural wooden look also blends beautifully with our home, unlike many plastic alternatives.
Overall, this product exceeded our expectations in every way. It’s safe, durable, thoughtfully designed, and offers incredible value for money. We would highly recommend it to any parent looking for a high-quality, multifunctional climbing and play solution for their children.
6 December 2025
Unprompted review
Reply from Goodevas
Dear Sofia, thank you very much for your wonderful and detailed review!
We are truly delighted to hear that the 6-in-1 Wooden Swedish Wall / Climbing Ladder has exceeded your expectations in terms of quality, safety, and design. It’s especially rewarding to know that the easy assembly, sturdy construction, and variety of activities have made it a favorite in your home and are supporting your children’s physical development and imaginative play.
We also appreciate your kind words about the natural wooden design and versatility — creating products that are both functional and aesthetically pleasing is very important to us.
Thank you for your trust and for recommending our product to other parents. Your feedback means a great deal to our team!
Great product, minor delivery issue
Although I did have some issues with late shipping, hence the four stars. However, when I reached out, the excellent customer service team (esp. Paula) was really supportive and responsive. My only advice is to be more proactive reaching out to customers Yourself first, if you see that the goods cannot be shipped without delay.
The set itself is high quality, easily assembled. I love the fact that it comes in a box that can be turned into a game itself. How thoughtful and fun! Keep up the good work, Goodevas! Will probably buy from you again in the future.
1 December 2025
Unprompted review
Reply from Goodevas
Dear Goda, thank you so much for taking the time to share such thoughtful feedback!
We truly appreciate your understanding regarding the shipping delay and are glad to hear that our customer service team—especially Paula—was able to support you. Your suggestion about being more proactive with communication is very valuable, and we will certainly take it on board.
We’re delighted to know you’re happy with the quality of the set and enjoyed the fun, reusable packaging—that means a lot to us! Thank you again for your kind words and support. We’d be happy to welcome you back in the future. 😊
Not a trusting company ! Terrible experience
The experience was awful. I ordered a product on 5th on November, that arrived on 11th Nov, which I returned in one week and according to the shipping company it arrived on 26th of November. Since then, I’m trying to get in touch with them to confirm that the product had arrived and to receive my money back , but with no success, neither by phone, by email, by chat. Never ever would recommend them !!
5 November 2025
Unprompted review
Reply from Goodevas
Hello,
We’re truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. This is certainly not the level of service we aim to provide.
To allow us to check the status of your return and refund as quickly as possible, could you please provide your order number? Once we have it, we will review the case and get back to you with an update. Thank you for bringing this to our attention.
Missing screws and no réaction from customer service
We received the set two months ago, but it arrived without the screws, which makes it impossible to assemble or use. Despite contacting customer service, no action has been taken so far.
12 November 2025
Unprompted review
Reply from Goodevas
Hello,
We’re very sorry to hear about this issue and sincerely apologize for the inconvenience caused. This is certainly not the experience we want for our customers.
To help us resolve this as quickly as possible, could you please provide your order number? Once we have it, we’ll look into the matter immediately and assist you with the next steps. Thank you for your patience.
Great (potential) customer service
Sadly didn’t have the climbing ladder in stock that I ordered. It’s due a restock but not in time for Christmas, received a speedy response and a full refund. Thank you
11 December 2025
Unprompted review
Reply from Goodevas
Dear Sarah, thank you for your understanding!
We’re truly sorry the climbing ladder wasn’t in stock in time for Christmas, but we’re glad we could assist you quickly and arrange a full refund.
If you need anything in the future or would like an update once the item is restocked, we’re always here to help!
Well build
Well build, fun and easy to assemble. Really fun for my 1 year old kid.
10 December 2025
Unprompted review
Reply from Goodevas
Dear Massimiliano, thank you so much for your lovely feedback!
We’re really happy to hear that the set was easy to assemble and that your little one is already having fun with it. 🧡
If you ever need anything or have questions, we’re always here to help!
Great product even for babies
Great! We love our 5 in one climbing set! Is too early to be used by our 4 months old baby but as we didn’t buy a baby gym, we decided to buy this climbing set so we can use the climbing arch with our baby as a gym. We just attach some mobiles in it and it works perfectly for this purpose!
2 December 2025
Unprompted review
Reply from Goodevas
Dear Violeta, thank you so much for your wonderful feedback!
We’re delighted to hear that you’re enjoying the 5-in-1 climbing set and that you’ve found such a creative way to use the arch as a baby gym for your little one. That’s a fantastic idea! 😊
If you ever have any questions or need tips as your baby grows into the full set, we’re always here to help. Enjoy every moment!
Stay away
I placed a first order and after two weeks with no updates I contacted them, only to find out they hadn’t even shipped it (they did refund me at least). Thinking it was just a one-off mistake, I ordered again a couple of months later. This time it did arrive… but almost two weeks later (not 2–5 days as advertised) and it wasn’t even the set I paid for, but a cheaper one. Very bad experience. I won’t order again.
10 December 2025
Unprompted review
Reply from Goodevas
Dear Paul,
Thank you for your feedback.
This description does not match any cases we can find in our system, so we would appreciate it if you could clarify your order number. Once we have this information, we will gladly investigate the situation in detail.
We take such claims seriously, and we want to ensure everything is properly reviewed and resolved.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.