Good Health Naturally Reviews 

3,708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is straightforward to navigate, making online ordering a very simple, fast, and pleasant process. People also appreciate the friendly customer support team and the secure, professional packaging that consistently ensures safe arrival. Many buyers note that their purchases are delivered extremely quickly and always arrive right on schedule. However, some reviewers were not happy with specific delivery carriers or encountered unexpected extra shipping fees upon arrival. A few people also mentioned that certain items did not fully meet their personal health expectations or usage needs.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as first-class, amazing, and highly... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting that packages arrive quickly and... See more

Order

Reviewers express satisfaction with the order process, highlighting that online platforms and phone... See more

Service

Consumers find service to be positive, highlighting speedy and efficient assistance as well as reliable... See more

Quality

People report positive experiences with quality, expressing high satisfaction and confidence in the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am just using my last of the older bottles, which annoyed me because there was always a qauntity left in the bottom, which was not used. I did ring about this on numerous occasions and look forwar... See more

Company replied

Rated 5 out of 5 stars

I placed an order recently of products that I usually buy and they were delivered very quickly indeed. I am now using them and I believe that the products I bought are helping me enormously to keep w... See more

Company replied

Rated 5 out of 5 stars

I'm always surprised that things I order from Good Health arrive so quickly. My vitamins arrived the following day. Easy to order online, staff always friendly and helpful if you phone and the vitamin... See more

Company replied

Rated 5 out of 5 stars

Polite and good service, but worried about the effectiveness of Hydrosol Silver Spray. Not sure if composition has changed as it used to be so effective against sore throat as an example but not so no... See more

Company replied


Company details

  1. #40 of 278 best companies in Vitamin & Supplements Shop

About Good Health Naturally

Written by the company

For over 30 years, Good Health Naturally has created premium, research-led supplements designed to work in harmony with the body and support everyday wellbeing.

Our range includes nutritionist-formulated vitamins, minerals, probiotics, omega 3s and more, all made with clean, high-quality ingredients and guided by clinically studied research. Each product is designed to provide natural support that feels practical, approachable, and effective.

This journey began with our co-founder Robert Redfern, a health writer and researcher who developed our first pioneering enzyme formulas. Many of these remain best sellers decades later, trusted for the results they continue to deliver.

Today, Good Health Naturally remains an independent, family-owned business, led by Anne and her daughter Lucy alongside a small, dedicated team. Our supplements continue to be chosen by people and practitioners worldwide.

At the heart of everything, we care about helping you find trusted support you can return to, day after day.

Inspired by Nature, Enhanced by Science.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(3,708)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Naturally Healthy

I been taking many of the supplements and vitamins for nearly 15 years and I can't able to do without it. It helped me with my health and it's all natural ingredients without any side effects. Excellent customer service. Thanks

14 October 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for your positive review.

Rated 4 out of 5 stars

Great responsive service

Tried to purchase an item that the web site was showing but there was a technical error. Called company and assistance was superb and I was able to purchase the item.

3 October 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for your positive review.

Rated 1 out of 5 stars

Fake DR Serrapeptase Capsules. Avoid!

Their Serrapeptatse capsules (now SerraPet) dissolves in the mouth within 60 seconds, meaning they’re NOT delayed release capsules as advertised. This means ALL the Serrapeptase enzymes are destroyed (if it even is Serrapeptase!). I emailed numerous times to complain and no reply. I see they are made in “Serbia”! And the UK address on the tub is only a PO Box number. What a horrible company. I’ve reported them to the relevant authorities.

13 August 2024
Unprompted review
Good Health Naturally logo

Reply from Good Health Naturally

SerraPet is an animal product not intended, nor recommended for human consumption.
We no longer sell any Serrapeptase product for human consumption following recent legislation.
We now offer Nattokinase as an alternative proteolytic enzyme for humans.
However all of our supplements (even our animal range) are always backed by certificates of analysis and manufactured by companies specialists in their field, following stringent GMP standards, in various countries around the world.
We are a family run business, trading for almost 25 years, and following our move away from running our own warehouse to a fulfilment centre earlier this year, we now use a PO Box for mail purposes.
If you could let us know which email you wrote to us at, as we take great pride in our customer service, as you can see from the majority of our TrustPilot reviews, and we need to look into what went wrong with regards to your attempt to contact us.

Rated 5 out of 5 stars

Arrived on time

Arrived on time and was as advertised. Would use them again.

14 October 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for the review. We appreciate your time

Rated 5 out of 5 stars

Phone answered quickly helpful staff…

Phone answered quickly helpful staff who know the products the pricing and the offers.
Thank you
Nb ignore the red star pressed in error.

14 October 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for the review. Happy to hear you found our service good.

Rated 5 out of 5 stars

Easy ordering

Easy ordering, swift delivery, good product

9 October 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for your review, happy to hear it was good for you.

Rated 5 out of 5 stars

We need more health conscious shops like this!

My first time buying from Good Health Forever. They have a fantastic range of natural health products, the pricing is reasonable and the service and delivery for my first purchase was great. I'll be back!

1 October 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for taking the time to write a review

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Can't comment on the supplements as only just starting to use them

2 October 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks for taking the time on the review, hopefully the supplements will help you soon

Rated 5 out of 5 stars

Fast delivery and the probiotics have…

Fast delivery and the probiotics have really helped regulate my appetite.

4 October 2024
Unprompted review
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for your review, we are happy to hear that our product has helped.

Rated 5 out of 5 stars

Very happy with the product I ordered

Very happy with the product I ordered. Have used it many times previously.

29 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks for your review, we are happy that you like our product. Royal Mail issue, we are sorry about it but once parcel leaves our distribution centre it is out of our power.

Rated 5 out of 5 stars

Good experience

Good quality products & efficient service & delivery

30 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thank you very much for taking the time and giving us a positive review.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. All good

30 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks for the positive review.

Rated 5 out of 5 stars

Long time customer

Long time customer. Great service and products

2 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

We are happy to have loyal customers, thank you for taking the time to give us a good review.

Rated 5 out of 5 stars

Good products

Good products, good price, quick delivery.

26 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thank you very much for the positive review.

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