Good Health Naturally Reviews 

3,708
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is straightforward to navigate, making online ordering a very simple, fast, and pleasant process. People also appreciate the friendly customer support team and the secure, professional packaging that consistently ensures safe arrival. Many buyers note that their purchases are delivered extremely quickly and always arrive right on schedule. However, some reviewers were not happy with specific delivery carriers or encountered unexpected extra shipping fees upon arrival. A few people also mentioned that certain items did not fully meet their personal health expectations or usage needs.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as first-class, amazing, and highly... See more

Delivery service

Users describe positive interactions with delivery_service, highlighting that packages arrive quickly and... See more

Order

Reviewers express satisfaction with the order process, highlighting that online platforms and phone... See more

Service

Consumers find service to be positive, highlighting speedy and efficient assistance as well as reliable... See more

Quality

People report positive experiences with quality, expressing high satisfaction and confidence in the products.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am just using my last of the older bottles, which annoyed me because there was always a qauntity left in the bottom, which was not used. I did ring about this on numerous occasions and look forwar... See more

Company replied

Rated 5 out of 5 stars

I placed an order recently of products that I usually buy and they were delivered very quickly indeed. I am now using them and I believe that the products I bought are helping me enormously to keep w... See more

Company replied

Rated 5 out of 5 stars

I'm always surprised that things I order from Good Health arrive so quickly. My vitamins arrived the following day. Easy to order online, staff always friendly and helpful if you phone and the vitamin... See more

Company replied

Rated 5 out of 5 stars

Polite and good service, but worried about the effectiveness of Hydrosol Silver Spray. Not sure if composition has changed as it used to be so effective against sore throat as an example but not so no... See more

Company replied


Company details

  1. #40 of 278 best companies in Vitamin & Supplements Shop

About Good Health Naturally

Written by the company

For over 30 years, Good Health Naturally has created premium, research-led supplements designed to work in harmony with the body and support everyday wellbeing.

Our range includes nutritionist-formulated vitamins, minerals, probiotics, omega 3s and more, all made with clean, high-quality ingredients and guided by clinically studied research. Each product is designed to provide natural support that feels practical, approachable, and effective.

This journey began with our co-founder Robert Redfern, a health writer and researcher who developed our first pioneering enzyme formulas. Many of these remain best sellers decades later, trusted for the results they continue to deliver.

Today, Good Health Naturally remains an independent, family-owned business, led by Anne and her daughter Lucy alongside a small, dedicated team. Our supplements continue to be chosen by people and practitioners worldwide.

At the heart of everything, we care about helping you find trusted support you can return to, day after day.

Inspired by Nature, Enhanced by Science.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(3,708)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great products

have been using their products for years now and have no complaints, I started using while R. Redfern was still alive, business now run by his family but products are still great, thank you

7 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for the positive review, we value our customer's feedback.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery and received parcel quickly. Thank you very much. Great job and excellent goods too.

20 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

We value your positive review and thank you for taking the time.

Rated 5 out of 5 stars

It’s a very brilliant company

It’s a real treat to get an answer on the telephone to order what you want and have a little chat.
Then the efficient way getting the goods

3 September 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for taking the time to rate us.

Rated 5 out of 5 stars

Blockbuster all Clear.i

Your product Blockbuster all Clear is absolutely excellent. Thank you so much.

31 August 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks very much for taking the time to review.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Eco friendly packaging. Cannot comment on products as haven’t used them properly yet. Thankyou

21 August 2024
Good Health Naturally logo

Reply from Good Health Naturally

Thanks for taking time to add a review, we really appreciate it.

Rated 1 out of 5 stars

The customs duties weren't specified…

The customs duties weren't specified during the order, there was no transparency

25 July 2024
Good Health Naturally logo

Reply from Good Health Naturally

Hi, we are sorry about the confusion. On our terms and conditions we do inform about the possible additional charges on E.U. and International deliveries: "11.2 You will be responsible for payment of any applicable import duties, taxes and other fees. We have no control over additional charges that may arise and we cannot predict their amount". Usually we do try to block orders from outside the uk being placed on the uk site, unfortunately it appears that your order managed to pass through the system. It is outside our power to calculate the taxes and fees from different countries.
Regards,
Pepa A.

Rated 1 out of 5 stars

I haven't received the goods yet even…

I haven't received the goods yet even though I paid extra for a quicker delivery.

5 August 2024
Good Health Naturally logo

Reply from Good Health Naturally

Hi Kerry,
I am sorry that your order has not arrived. We are reliant on the Royal Mail but this does not alter the fact that you have not received the goods. With this in mind I am refunding you the extra cost for the 24tracked delivery service. Please find below the tracking number so you can follow it, according to it your parcel should be with you today or tomorrow. Please let us know if any problem. TA508793605GB.
With kind regards,
Pepa Alonso
customer service.

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