Good Life Sorted Reviews 253

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, understanding, and compassionate approach, often describing them as invaluable and becoming like family. The service provided is frequently highlighted as outstanding, with many appreciating the personalized and individual care that goes beyond expectations. People also commend the company for its excellent communication, efficient processes, and the ease of setting up services, which contributes to a smooth and reassuring user experience. The company is also recognized for its ability to carefully match clients with suitable helpers, ensuring that individual needs are met and fostering strong, supportive relationships. Many consumers feel that the service has significantly improved their lives and the lives of their loved ones, providing peace of mind and enabling greater independence.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the staff for being helpful, efficient,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the outstanding... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and reliability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had been recommended by other families to look at Good Life Sorted as our father has Alzheimer’s & as we all know more care & help is needed as this disease progresses.You get to choose from local... See more

Rated 5 out of 5 stars

Good Life Sorted to me are the best Company and employees I could wish for my mother, who isn’t the easiest of people and 100 years young. Jasmine was always respectful, on time and extremely helpful... See more

Rated 5 out of 5 stars

Initially I took on one carer from Good Life Sorted after an interview with some of my daughters. Kim has been absolutely amazing with my wife who has early onset dementia. So, we took on a second car... See more

Rated 5 out of 5 stars

This has been a life saver for my family member. The care understanding and support is outstanding. Helping him stay in his home. The social Services care is very vague expensive and not understandi... See more


Company details

  1. Home Help
  2. Home help service agency
  3. Aged Care

Written by the company

Good Life Sorted provides affordable home help services and companionship to elderly people, enabling them to live independently at home. We connect friendly local 'Helpers' who have been vetted, trained and insured with older people to provide a range of services including cleaning and laundry, shopping and errands, meal preparation, medication reminders and transport. We currently operate across Dorset and Hampshire in the south of England.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Job well done

Kirsty, my 94 year old mum cleaner is wonderful. Nothing is too much trouble for her and she does an amazing job. She also shows a real interest in mum and her welfare.
Thank you. I would not have any qualms in recommending Good Life Sorted

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

We arranged home help through Goodlife sorted for my mother who has dementia. The whole process has been well managed, with good communication and very easy to set up. My Mum has been matched with a lovely local helper who is very suited to meeting her needs and is becoming a good friend to her. We are very pleased to have the same helper each week to provide continuity and the fact that she is local and has things in common with my Mum is a real bonus. It feels like a very personal, individual service.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Caring for my Wife

Initially I took on one carer from Good Life Sorted after an interview with some of my daughters. Kim has been absolutely amazing with my wife who has early onset dementia. So, we took on a second carer Julie and I must say not have they both shown compassion, understanding and patience but also have an outgoing fun side and my wife has taken to them both. They have also helped me as my wife cannot verbally communicate anymore. So, it's nice to have a chat and talk about things, catch up before I head off for my respite period.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with GLS

Great experience with GLS. The carers we have for Mum are wonderful - really patient and kind (they have a good giggle too!) and Mum really looks forward to seeing them. It's made a huge difference to her quality of life. I can't recommend them highly enough.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Angela from Good Life Sorted has been…

Angela from Good Life Sorted has been an absolute life saver for Dad and I. Dad had always been very independent however an RTC left him needing some help with daily chores, shopping etc. Angela and Dad hit it off immediately; she is friendly, empathetic, understanding and has a great sense of humour. Dad looks forward to her visiting. For me too, Angela has been a massive support. I really struggled in the early days, constantly worrying about Dad as I live so far away but having Angela on board keeps me updated and well informed of any needs or issues. Thank you so much Angela and thank you Good Life Sorted.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing business model to provide personal care

I was given this companies details by the Romsey Community Support Team. I completed an online request for my mum and they matched her with the most amazing carer (Lauren). I live 60 miles away from my mum, and the support my mum gets, coupled with the communication I receive from her carer is first class. The back office support is great. The invoicing is clear and concise. And the service from the carer is beyond all my expectations. I was not aware of this kind of "self employed" carer support until I received a recommendation. It is cheaper than using a company providing direct care and then the support from the carers who are self employed is absolutely beyond all of my expectations. It's an amazing business model to help anyone like me looking to obtain care for a beloved family member.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Good Life Sorted

Good Life Sorted provides a very friendly and dedicated helper for my elderly mother who has mobility issues. She is extremely happy with the assistance that she receives and gets on very well with her helper.

7 June 2025
Unprompted review
Rated 5 out of 5 stars

Life Changing

Since my sister in law all the way from Australia looked into finding a carer/helper for my dad it’s been life changing. Good Life Sorted have made the whole thing easy. Helped us with attendance allowance too which we would have never been able to do before. The lady we have couldnt be more supportive helpful it truly is the best thing we did.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

This company helped me find a good…

This company helped me find a good helper with an older gentleman who was recovering from a Hip operation. The helper is brilliant, helping him with small chores around the house, doing some shopping and ordering internet shopping with him.
She keeps in touch with me and I know all is going well.
Lots of choice on different helpers and able to meet them before deciding

22 May 2025
Unprompted review
Rated 5 out of 5 stars

What would we do with out them!

From the offset, Goodlife Sorted have been extremely helpful in arranging quality companionship and somebody to assist my elderly mother with light chores around the house. They provided us with comprehensive details of people on their books that matched my mothers needs and we were given the opportunity to meet with them before employing them. Mums companion has been with her for just over 6 months and mum now treats her companion as a friend, confidante and gives us, her children and other relatives, peace of mind that mum has additional support and kindness. Truly highly recommended.

17 May 2025
Unprompted review
Rated 4 out of 5 stars

I really value the visits of my helper

I really value the visits of my helper, Linsey. She'll turn her hand to anything! She's always warm, understanding and supportive, a very good listener. And she shares bits of information about her own family so that I also, indirectly, feel a small part of her life. The time we have together each week seems to fly by!

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Rachel from Good life sorted was…

Rachel from Good life sorted was our Dad’s companion for over year and visited every week . We call her our unsung hero . Our Dad William was a Captain in the Parachute regiment . He was diagnosed with leukaemia and a rare form of dementia which only affected his speech & walking . Dad loved Rachel visiting do puzzles , crosswords and jigsaws take him to the park . Mum was Dads full time carer meant she got a break. Sadly Dad passed in August 2024 . We kept Rachel on as she iss brilliant helps Mum now with visits to garden centre and vets . We would highly recommend ‘Good Life sorted’. Our companion Rachel is professional, empathetic and so helpful . Regards Harratt Family

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Good Life Sorted are providing excellent services for my elderly mother who is now housebound. My mother very much looks forward to the fortnightly visits which also give her a little contact with the outside world. Thoroughly recommend

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Trusted carer

I contacted Good Life Sorted a year ago to find a carer for my elderly mum. A lovely lady contacted me and I knew from our conversation that I'd found someone who my mum would get on with.
My mum adores her carer and trusts her totally, as do I. She goes out of her way to make life as easy for my mum as possible and will take on extra hours to take mum for medical appointments. She provides the very best customer service. Thank you.

14 May 2025
Unprompted review

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