Good Skin Days Reviews 

594
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been a client for a number of years, Pedra has looked after me during this time, epitome of clinical excellence. All staff are friendly and well informed., more importantly it feels like a... See more

Company replied

Rated 5 out of 5 stars

The clinic is very well presented clean and tidy with a comfortable waiting room. The staff are all very friendly and polite. The procedure was done with a really nice doctor who talked me through... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend the Quadrostar Pro Yellow laser treatment for red veins. I had my first treatment one month ago with Daiva Partington and couldn’t be happier with the results. I would say I h... See more

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Rated 5 out of 5 stars

I've had four out of six skin tightening facial treatments with Mary and am very happy with the results so far. My skin looks plumper, healthier with a subtle visible reduction in eye wrinkles. Skin... See more

Company replied


Company details

  1. Skin care clinic
  2. Wellness centre

Information provided by various external sources

We are Good Skin Days - Yorkshire's Largest Skin Clinic. Our multi award winning clinic in Guiseley, near Leeds and Bradford, has been carrying out laser therapy, anti-ageing treatments and skin surgery procedures since 2009. Our team of surgeons, doctors, nurses and laser therapists have treated over 20,000 patients at Good Skin Days.

Good Skin Days

Written by the company

Regulated, Recognised and Trusted
Our team work incredibly hard to treat every patient with skill, sensitivity and a personal touch. Our clinics are registered and inspected by the CQC and have won multiple industry awards for the quality of our care.

Contact info

4.9

Excellent

TrustScore 5 out of 5

594 reviews

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4.9

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(594)

21 reviews in the last 12 months

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Rated 2 out of 5 stars

This company has another review site…

This company has another review site called Skin Surgery Clinic where the reviews are not so good but it is the same outfit. I checked both review sites out a few weeks ago and the historical reviews seemed worse then, any negative comments were answered with whitewash answers.
I have used them twice previously and they were expensive but alright this time I felt deceived, conned and very badly treated.
I rang up to make an appointment and was told I must submit photos on line, this should have been a warning sign, then I was told my photos were not good enough I must pay pay £50 for an assessment which I did. The lady who gave me the assessment I believe was called Lorraine she quickly looked at some of my lesion's and wrote down 4 prices totalling £1570.00 I said I wanted a job lot I wanted a lot more doing and she gave me a mirror, as she could not be bothered giving me a proper looking over herself, she said I am giving you two prices a top price and a bottom price in case the doctor has to remove some to be analysed for cancer, the other price was about half, I was a bit shell shocked and paid a deposit of 50% she did not take half of the lower price or even an average she took 50% of the top price and the only quote and receipt I was given was the credit card slip, which only showed my payment.
About 3 weeks previously I had discussed these with my doctor in Fuerteventura and he told me they were not cancerous.
She as the experienced one doing the assessment should have know if my lesions were cancerous or not, looking back in hindsight it seemed she was just out to fleece me.
Due to her attitude I forgot to tell her about the ones on the crown of my head. I am 78 years old and do not think as quickly as I used.
When I went next I explained some of this to Mr David Watt the doctor who did the procedure,
he said he would pass on my comments. I asked him if the practice had been taken over he said no. I received no apology.
I said he did not think anything was cancerous but said we should make sure and send them for analysing just in case, my opinion Lorraine had compromised his position, and he could not admit it.
Mr David Watts removed extra lesions I think to try and make amends, but I still came out with half a job and will have to go somewhere else to get the rest removed.
When I paid I was not given a proper invoice to say what had been done, when I paid the balance again I was just given the credit card slip. A few weeks later I phoned up and asked for a itemised invoice which was promptly emailed to me.
The results came back negative, no cancer.
I feel I had lesion's surgically removed and stitched up because of a rip off assessment.
The reason I am giving two stars is because Mr David Watt did extra work than was quoted but overall it was still very expensive, and not a incomplete job.
Needless to say I will not be going again.

9 July 2024
Unprompted review
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Reply from Good Skin Days

Thanks for your feedback and we're sorry to hear you are unsatisfied, though glad to hear your surgeon went above and beyond what you had expected.

Our free consultations do require a £50 booking deposit, which is either refunded after the appointment or deducted from the cost of treatment if a patient goes on to book a procedure.

Our surgical treatments do require a 50% booking deposit, though of course if your total cost was lower than estimated you would only pay the remaining balance.

We are very open and clear about our prices and this is one of the reasons patients choose us. The total cost can vary significantly depending on the number and size of lesions to be removed and how they are to be removed (laser removal or surgical excision). We cannot carry out laser removal on any lesion that a surgeon thinks has a possibility of being cancerous. We will always advise on costs before treatment and try to give options where requested, as we did in your consultation.

On diagnosis, it's not possible for our nurses to rule in or out the possibility of skin cancer - this is something only an appropriately qualified doctor or surgeon can do. So in order to avoid any expected costs later, we will always advise if we think there may be a need to carry out histology on removed lesions. We never carry out histology without clinical reason.

We're sorry to hear you weren't given a full invoice at our reception desk this isn't something we do routinely but glad that this was provided promptly when you asked for one.

We'd be happy to discuss this further if you think there's anything we can do to improve your satisfaction.

Rated 3 out of 5 stars

The staff are not very friendly and as…

The staff are not very friendly and as said previously very focussed on payment. There is a balance between professionalism and good interpersonal skills.

However I have been very happy with my results.

1 July 2024
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Reply from Good Skin Days

Thank you for your feedback. We’re glad to hear that you are happy with your results, but we apologize for your experience with our staff. We appreciate your comments about the balance between professionalism and interpersonal skills, and we will use your input to improve our service. Your satisfaction is important to us, and we hope to provide a better experience in the future.

Rated 5 out of 5 stars

Great thank you

15 August 2024
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Reply from Good Skin Days

Thank you for your 5-star review! We’re glad to hear that you had a great experience. If you need anything else, don’t hesitate to reach out. We look forward to seeing you again!

Rated 5 out of 5 stars

Botox effect

I had two completely differently shaped eyebrows which I thought looked silly. Petra has put in strategically placed Botox injections which have miraculously made both eyebrows the same shape. Well done Petra.

10 August 2024
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Reply from Good Skin Days

Thank you for your wonderful feedback! We're so glad to hear that Petra was able to help you achieve the eyebrow shape you desired with her expertise in Botox injections. Your satisfaction is our priority, and we appreciate your kind words. If you have any other questions or need further assistance, feel free to reach out. We look forward to seeing you again!

Rated 5 out of 5 stars

Expert advice and treatment.

Another successful visit . Petra is amazing and a true expert in her field.

12 August 2024
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Reply from Good Skin Days

Thank you for your kind review! We're thrilled to hear that you had another successful visit and that Petra provided you with expert advice and treatment. We truly appreciate your trust in us and look forward to seeing you again soon!

Rated 5 out of 5 stars

Received excellent advice from Petra…

Received excellent advice from Petra who is an extremely professional practitioner who puts you immediately at ease and explains in detail what is possible but also asks what you personally want to achieve. It is extremely important for me to be able to trust that I am not going to come away with an unnatural look and I am completely happy that Petra is absolutely honest as to what she believes she can achieve and what she believes is right for you. I am extremely happy with the results to date.

2 July 2024
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Reply from Good Skin Days

Thank you Yvonne so much for your wonderful review! We are thrilled to hear about your positive experience with Petra. Our team takes great pride in ensuring our clients feel comfortable and well-informed throughout their journey with us. Petra's professionalism and honesty are cornerstones of our practice, and it’s gratifying to know that you felt at ease and trusted her guidance. We are delighted that you are happy with the results and appreciate your kind words. We look forward to continuing to provide you with the excellent care and results you expect.

Rated 2 out of 5 stars

I found the dermatology appointments…

I found the dermatology appointments quite pointless and a little confusing - They are very expensive for what you get (£175 for 15 minutes) and there’s absolutely no value in it - The dermatologist offered no insight or advice on better skincare or how to tackle flare ups / break outs.

I’m not sure if the dermatologist is focused on more serious skin conditions, (which would be fair enough) but this should be specified when booking the appointment, as it seems I really would have been better off speaking with a clinician for skin advice.

Overall, the main reason why I made an appointment was to get some skin care advice and a consultation on some laser surgery and I left with neither. I will say the staff are friendly and the building is nice and modern (hence the 2 stars), but I’m very disappointed to have spent £175 for seemingly no reason at all.

29 June 2024
Unprompted review
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Reply from Good Skin Days

Thank you Mark for your review. We're sorry that you weren't happy with the outcome of your Dermatology consultation. Our Dermatologists endeavor to resolve and give suggestion on any skin concerns you may have.

We act on all feedback and so have listened back to the discussions our colleagues had with you over the phone prior to making your bookings. We're satisfied that we advised you that a free appointment with one of our nurses might be a suitable option to see if that would get you the advice you were seeking, and that you wished to see a dermatologist as you had more than one matter you wanted to discuss.

If you do want a consultation of that type or would like to discuss this further, please do not hesitate to contact the clinic.

Rated 5 out of 5 stars

Excellent results

Excellent results, professional staff. Relaxing and worth the drive.

6 July 2024
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Reply from Good Skin Days

Thank you, Nicola, for your kind words! We're thrilled to hear you’re pleased with the results and found our staff professional. We're also glad the drive was worth it. Your feedback is greatly appreciated, and we look forward to assisting you in the future.

Rated 5 out of 5 stars

Frank and friendly service at a fair…

Frank and friendly service at a fair price.

27 June 2024
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Reply from Good Skin Days

Thank you Alec for your great review! We're glad to hear that you appreciated our frank and friendly service, as well as our fair pricing. Your feedback is very much appreciated.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Such a professional environment

Such a professional environment. Staff very qualified and knowledgeable. Can highly recommend

1 July 2024
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Reply from Good Skin Days

Thank you Caroline for your wonderful review! We're delighted to hear that you found our environment professional and our staff highly qualified and knowledgeable. Your high recommendation means a lot to us.

We look forward to welcoming you back soon!

Rated 5 out of 5 stars

Very professional service

Had 2 small procedures in one day. The reception staff arranged it so they were next to each other. The clinicians were professional, knowledgeable and explained everything well.

22 April 2024
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Reply from Good Skin Days

Thank you Andrea for your kind review! We’re pleased to hear that you had a positive experience with our clinic. It’s great to know that our reception staff could coordinate your procedures conveniently and that our clinicians provided professional and thorough care.

We look forward to serving you again in the future!

Rated 5 out of 5 stars

After much research I decided to go…

After much research I decided to go with good skin days for laser hair removal. I have PCOS and due to this suffer with excessive hair growth, laser has honestly changed my life. I still require top ups often but I’m more than happy with the results and some parts of my body now have zero hair growth. Daiva Is absolutely amazing and makes you feel comfortable, she is extremely professional and is always my first choice practitioner. The other girls, harriet and Mary are also lovely. I would definitely recommend good skin days and laser hair removal for other PCOS sufferers. Alice on reception always welcomes with a smile and is welcoming and polite.

5 June 2024
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Reply from Good Skin Days

Thank you so much for sharing your experience with us. We’re thrilled to hear that our laser hair removal treatments have made such a positive impact on your life. It's wonderful to know that Daiva, Harriet, and Mary have provided you with exceptional care and made you feel comfortable throughout your treatments. We’re also glad to hear that Alice's warm welcome added to your positive experience.

Your recommendation means a lot to us, especially to other PCOS sufferers who may benefit from laser hair removal. We look forward to continuing to provide you with excellent service and results.

Rated 5 out of 5 stars

Me and my partner have been coming to…

Me and my partner have been coming to good skin days for just over a year having laser hair removal with Harriet and she has made us feel very comfortable and relaxed. We have both seen brilliant results and we highly reccomend!

26 April 2024
Unprompted review
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Reply from Good Skin Days

Thank you Robyn for your fantastic review! We're delighted to hear that you and your partner have had such a positive experience with Harriet and are seeing brilliant results from your laser hair removal treatments. Making our clients feel comfortable and relaxed is a top priority for us, and it's wonderful to know Harriet has succeeded in doing that for you both.

We appreciate your high recommendation and look forward to continuing to serve you!

Rated 5 out of 5 stars

10/10

Such a amazing place, the make you feel very comfortable and they are very friendly/ professional highly recommended

11 June 2024
Unprompted review
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Reply from Good Skin Days

Thank you so much for your fantastic review, Ellie! We're thrilled to hear that you had such an amazing experience with us. Making our patients feel comfortable and providing friendly yet professional service is what we strive for, and we're delighted that we could meet your expectations. Your high recommendation means a lot to us, and we look forward to welcoming you back in the future. If there's anything else we can do for you, please don't hesitate to let us know.

Rated 5 out of 5 stars

Great service & lovely people!

Harriet is wonderful for laser treatment! Great service and makes you feel very comfortable. Would highly recommend.

11 June 2024
Unprompted review
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Reply from Good Skin Days

Thank you so much for your wonderful review, Sarah! We're delighted to hear that you had a great experience with Harriet for laser treatment. Providing excellent service and ensuring our patients feel comfortable is a top priority for us, and we're thrilled that Harriet excelled in both areas. Your high recommendation means a lot to us, and we look forward to continuing to provide you with exceptional care. If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent service

Excellent service. Petra is so knowledgeable & gives great advice.
She is very professional.

23 May 2024
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Reply from Good Skin Days

Thank you, Tojo! We're thrilled to hear that you had an excellent experience with Petra. Being knowledgeable, giving great advice, and maintaining professionalism are top priorities for us, and we're glad that Petra excelled in all these aspects during your visit. Your feedback is much appreciated, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Rated 5 out of 5 stars

Excellent skin treatment by Harriet Hodson

Initially, I was skeptical about the effectiveness of the treatment. However, after seeing my post-treatment results, I can confidently say it is absolutely worth it. I highly recommend it, especially for those with acne scars or hyperpigmentation. One of the standout staff members was Harriet Hodson, who provided excellent service—I would rate her 10/10. The treatment has significantly boosted my confidence and overall happiness.

28 May 2024
Unprompted review
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Reply from Good Skin Days

Thank you for your fantastic review! We're thrilled to hear that you had an excellent skin treatment experience with Harriet. It's wonderful to know that despite initial skepticism, you found the treatment highly effective and worth it, especially for addressing acne scars or hyperpigmentation. We're delighted that Harriet's service stood out to you, and we'll make sure she receives your commendation.

Boosting our patients' confidence and happiness is always our goal, and we're grateful for your high recommendation. If there's anything else we can assist you with or if you have any questions, please feel free to reach out. We look forward to continuing to provide you with exceptional care.

Rated 5 out of 5 stars

I have been having my laser with…

I have been having my laser with Harriet a couple of times now and I just want to say how professional she is. She’s very caring and always asking if it’s okay whilst the treatment is going on fortunately it has never been unbearable but I believe if it got too much she would help by doing whatever she could. Thank you Harriet x

22 May 2024
Unprompted review
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Reply from Good Skin Days

Thank you so much for your lovely review, Hannah! We're thrilled to hear that you've had a positive experience with Harriet during your laser treatments. Providing professional and caring service is important to us, and Harriet will be delighted to know that you appreciate her approach. Your comfort during treatments is a top priority for us, and we're glad that Harriet ensures you're okay throughout. We'll be sure to pass on your thanks to her. If there's anything else we can do for you, please don't hesitate to let us know.

Rated 5 out of 5 stars

Very experienced and well qualified…

Very experienced and well qualified staff

12 April 2024
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Reply from Good Skin Days

Thank you, Sally! We're delighted to hear that you found our staff very experienced and well qualified. Providing knowledgeable and skilled professionals is essential to us, and we're pleased that you had a positive experience with us. Your feedback is much appreciated, and we look forward to continuing to meet your expectations. If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

Great products and great customer service

My daughter has typical teenage skin and swears by these products.
The customer service was fantastic and I'll definitely be buying all my daughters skin care from them

2 May 2024
Unprompted review
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Reply from Good Skin Days

Thank you so much for your review, Liz! We're delighted to hear that your daughter finds our products great for her teenage skin. Providing excellent customer service and effective skincare solutions are top priorities for us, and we're thrilled that you had a fantastic experience with us. We look forward to continuing to serve you and your daughter with our skincare products. If there's anything else we can do to assist you, please don't hesitate to let us know.

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