goofytails.com Reviews 118

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My cats absolutely loved the wet food and bone broth. They licked their container clean whenever I have fed them Goofy Tails. I wish they would increase the quantity at this price point.

Company replied

Rated 5 out of 5 stars

1. Very professional from order taking to delivery to communication. 2. Very prompt at resolving any issues. 3. The catfood has given my 17 year old cat suffering from IBD a new lease of life. He t... See more

Rated 3 out of 5 stars

I really like the product from Goofy tails ,- the bone broths. But my cats rejected n vomitted the goofy tails gravy foods. The food is in general expensive, if you want to include it as everyda... See more

Company replied

Rated 5 out of 5 stars

Our Boys Spot n Brownie have been much by the GoofyTails goodies. They have literally, tried, played and then destroyed everything from GoofyTails since they were kids. GoofyTails keeps suggesting... See more

Company details

  1. Pet shop
  2. Pet Care Store

Written by the company

Goofy Tails is on a mission to make pet parenting a joy ! We strive to design, create and serve products and services - Healthy | Fun | Relevant for your pet. From healthy human grade and preservative free food and treats to interactive toys - we are continuously innovating and working to make a pet parents life PAWSOME. From pet food to pet accessories - we strive to serve your pet's daily routine with Goofy Tails.


Contact info

4.2

Great

TrustScore 4 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Goofy Tails Is The Best

The treats and meals are fresh without any preservatives. My pets loved them! Have completely switched to Goof Tails now.. No compromise on my pet's health anymore!

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Goofy Tails!

HI There!

I'm so glad I found Goofy Tails. My little Shih Tzu Princess is having her food without any fuss. She enjoyed every bit of it and doesnt leave her food anymore. All thanks to Goofy Tails for their wonderful range of Bone Broth.
Thank you so much for making my Fussy Furry Baby have food.
Please let the BOGO OFFER going.

15 March 2023
Unprompted review
Rated 5 out of 5 stars

Been feeding my pet french bulldog wet…

Been feeding my pet french bulldog wet food for almost a year now.. really happy with it.. my dog is always exicted for his food.. not like the usual kibbles where he was never i trested in eating it..
also thanks to anupa who always keeps in touch regarding the food supply..
thank u .. really recommend it to all pet parents ..

21 March 2023
Unprompted review
goofytails.com logo

Reply from goofytails.com

We love the review and are happy . We have fantastic subscription plans to help you save , next time you buy our products. A photo of your pet would be lovely.

Rated 5 out of 5 stars

Very Good Pet site.

The products offered at goofytails are good, the prices of big products e.g. Food & fountain or toys are on higher side but quality is good. The discount sales are good tho.

One suggestion please add more food products for cats and kittens like brands such as Whiskas, Purepet, Drools and more treats and toys. Thank you.

Keep this free shipping always, This is the best site among others if we look at it, Thanks for that.

12 March 2023
goofytails.com logo

Reply from goofytails.com

We thank-you for the wonderful feedback. We have now come with Cat Meals, we should be live soon. Our team will reach out to you on the same

Rated 1 out of 5 stars

It doesn't clump well at all

It doesn't clump well at all. And bot scoopable. My cats hated it. The granules are so big. Very inconvenient.

17 March 2023
goofytails.com logo

Reply from goofytails.com

We understand , paper litter would never the best clumping but among paper this is the best across globe, we are coming up with our new Flat White Bentonite Litter. We would love to send you a sample and hope you like that.

Rated 5 out of 5 stars

My baby loves the gift

My baby loves the gift. thanks for the reasonable pricing

9 March 2023
goofytails.com logo

Reply from goofytails.com

Thank-you so much - we have the Sunny Side up Sale , unlock upto 62%. Use code SUNNY12

Rated 1 out of 5 stars

Only in the 1st order I got 50% off…

Only in the 1st order I got 50% off after that its mostly 10% to 15% only

2 March 2023
goofytails.com logo

Reply from goofytails.com

Sir - 50% are one of instances to give wow factor . However we alway have much better discounts than anyone else in the industry. You can use coupon YAY5 and YAY10 on bulk orders to get better discounts.

Rated 5 out of 5 stars

LOVE LOVE LOVE IT!!! I’m so glad I found them coz now I can…

I’m so glad I found them coz now I can give this awesome broth to all my home rescues and also the 350 street cats and dogs I feed..less animals are falling sick or having skin issues.thank you goofytails for giving me the best and most nourishing broth for my furry babies🫶🏼

17 October 2022
Unprompted review
goofytails.com logo

Reply from goofytails.com

Thank-you so much

Rated 5 out of 5 stars

Thank you !!

Just wanted to drop by and say a big thank you to you and to your team at Goofy tails for the most amazing work…me and my husband just loved the portrait made for Milo and we just can’t stop showing it off to everyone around..thank you for making it so special for us and our fur baby

Much love to your team and prayers ✌🏻

2 January 2023
Unprompted review
Rated 5 out of 5 stars

Goofytails makes you feel special

Goofytails was first shop who made an offer for me according to my needs. Customer care is on top lvl, and small gift for my "babys" is always makes me smile and feel important for the company.
I'm very happy be Goofytails customer.

17 November 2022
Unprompted review
goofytails.com logo

Reply from goofytails.com

You made our day

Rated 5 out of 5 stars

My dogs love Goofy Tails

I started looking for alternatives to dry kibble for Leo earlier this year. Since cooking chicken at home was not possible, I first tried out their meal toppers. Leo loved it. He had been eating very poorly before this. Now, his plate was licked clean. What a relief it was! And then I moved on to try their meals, chicken and quinoa. By this time I had adopted a second dog. Both Leo and Charlie just love the food. So full points on the taste factor. Leo has regained his lost weight. Another bonus. What I really appreciate is their customer service. I deal mainly with one of their representatives. And for me, she is Goofy Tails. She has, without exception, always been so helpful, so prompt and walked that extra mile. I feel very reassured when I talk to her. In all, I have no complaints, really. The food is good, dogs are happy and it is a pleasure interacting with the company's representative as they are so polite and eager to serve. My experience, overall, has been very good.

12 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look