goofytails.com Reviews 118

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

My cats absolutely loved the wet food and bone broth. They licked their container clean whenever I have fed them Goofy Tails. I wish they would increase the quantity at this price point.

Company replied

Rated 5 out of 5 stars

1. Very professional from order taking to delivery to communication. 2. Very prompt at resolving any issues. 3. The catfood has given my 17 year old cat suffering from IBD a new lease of life. He t... See more

Rated 3 out of 5 stars

I really like the product from Goofy tails ,- the bone broths. But my cats rejected n vomitted the goofy tails gravy foods. The food is in general expensive, if you want to include it as everyda... See more

Company replied

Rated 5 out of 5 stars

Our Boys Spot n Brownie have been much by the GoofyTails goodies. They have literally, tried, played and then destroyed everything from GoofyTails since they were kids. GoofyTails keeps suggesting... See more

Company details

  1. Pet shop
  2. Pet Care Store

Written by the company

Goofy Tails is on a mission to make pet parenting a joy ! We strive to design, create and serve products and services - Healthy | Fun | Relevant for your pet. From healthy human grade and preservative free food and treats to interactive toys - we are continuously innovating and working to make a pet parents life PAWSOME. From pet food to pet accessories - we strive to serve your pet's daily routine with Goofy Tails.


Contact info

4.2

Great

TrustScore 4 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Winter jackets

We ordered winter jackets for both our dogs n they're of excellent quality! The delivery isn't as fast as Amazon or other such ecommerce sites but the wait was worth it.

8 August 2022
Rated 5 out of 5 stars

Perfect for the pet

I love how the toys have a crackle & little squeak so that when my pet plays with it , not at all a nuisance. Also he loved the breakfast combo - shake is his fav so far

4 August 2022
goofytails.com logo

Reply from goofytails.com

Thank you . We look forward to seeing you again at Goofy Tails. This review has made our day .

Rated 3 out of 5 stars

Didn't help much with the poop smell.

Well it looks pretty in the litter box and controlled the Urine smell as well but it didn't do much for the poop. My room was full of poop smell even after hours. Neither it clumped/solidified the poop. I had to keep a room freshner because it wasn't controlling poop smell.

8 July 2022
Rated 5 out of 5 stars

Spot n Brownie Love GoofyTails

Our Boys Spot n Brownie have been much by the GoofyTails goodies. They have literally, tried, played and then destroyed everything from GoofyTails since they were kids. GoofyTails keeps suggesting and pampering them with new goodies and they are the Happiest Two.
The Goodies arrive well in time except a one off time where the package was delayed due to Holidays. The ordering experience is easy and the acknowledgment quick and delivery fast. Our Boys don’t have to wait long for their goodies.
Keep Them Coming GoofyTails.
PS: Waiting for Red Personalised No Pull Breathable Harnesses for Spot n Brownie!!

7 July 2022
Unprompted review
Rated 1 out of 5 stars

not able to complete payment on website…

not able to complete payment on website and has to go through link send on whatsapp

5 July 2022
goofytails.com logo

Reply from goofytails.com

We regret the inconvenience . Were you able to go through the payment . We would love to serve you again and make your experience better

Rated 5 out of 5 stars

Toffy

Toffy, our pet loves goofytails. Good product and the support staff are excellent. Highly recommended!!

4 July 2022
Rated 5 out of 5 stars

I ordered the gym toy series from Goofy…

I ordered the gym toy series from Goofy Tails as birthday present and return gifts for my dog and her friends. The order i received had a different toy than what I ordered, however they were very quick and sweet to not only send the correct one but also let me have the wrong toy. The toys are of very good quality especially the dumbbell that my dog loves to play with. I just have 1 suggestion, the tiny Made In India tags could be ingested by some dogs, may be print it somewhere rather than a tag sticking out . Overall I love shopping with you guys, very innovative collection.

15 June 2022
goofytails.com logo

Reply from goofytails.com

Thank - you for the honest and valuable feedback . We will see what can be done on the make in india tag

Rated 3 out of 5 stars

Works good, but didn't meet my expectations

This product works good in certain aspects, but not too well with other aspects. I'll list them down as pros and cons.
Pros-
Safe and hassle free for the paws.
Flushable.
Easy to scoop.
Convenient.
Eco friendly

Cons-
No odour control.
Bad clumping.
Cat gets hyper while burying the litter because of the weak clumping.
Too much litter required for each use.
Expensive as compared to many competitors, especially brands that have almost the same USPs.

My cat is still getting used to the litter, and it's the first time that she's taking so long to get accustomed to something.

Overall I think the product is average, not bad.

10 June 2022
goofytails.com logo

Reply from goofytails.com

Thank you for the feedback . For odour control the best is activated charcoal granules , we would love to ship a sample for trial

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look