Goose Creek Reviews 

13,807
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 7,539 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting their well-made nature and the amazing, long-lasting scents that fill their homes. The delivery service is frequently highlighted as extraordinary, with orders arriving quickly and securely packaged, ensuring items are in perfect condition. Many appreciate the fantastic selection and the affordable prices, especially during sales, making it a preferred choice for many years. However, some people mentioned issues with broken items upon arrival, though replacements were often sent promptly. A few customers experienced delays in receiving orders or had concerns about the handling of returned merchandise and the availability of specific products after an issue. There were also comments regarding the pricing strategy, with some feeling that advertised sales were not always genuine or that prices fluctuated confusingly.

What people talk about most

Product

Reviewers mention positive feedback about product, with many consistently praising the amazing, long-lasting... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the long-lasting and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Order

Customers generally report positive experiences with ordering, highlighting the ease of the process and quick... See more

Price

People report positive experiences with price, often finding products affordable, especially during sales.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery service is extraordinary. Keep packing product with care and use delivery service that has exceptional reviews to ensure candles/boxes arent dropped and mishandled. Ive only had 1 candle bre... See more

Rated 5 out of 5 stars

I'm y'all's BIGGEST FAN with my continuous selection of Lavender/Lavender Vanilla candles(usually by the CASE..LOL....Yeah, totally "stuck on" that wonderful smell throughout my home that y'all make :... See more

Rated 5 out of 5 stars

Goose Creek is outstanding in description of scents. You aren't surprised very often with a candles aroma performance. Goose Creek is a consistent company in providing shipping information and with... See more

Rated 5 out of 5 stars

A little mix up on my previous order was taken care of immediately. My new order is perfect. Great sale prices, fantastic selections and a Very much appreciated lesser shipping fee. Very excited to... See more


Company details

  1. Home & Garden

Information provided by various external sources

Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(13,807)

7,466 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I paid for 2 candles during your 7.99…

I paid for 2 candles during your 7.99 csndle and I am still waiting for the other candle to get here. I'm very disappointed.

20 June 2026
Goose Creek logo

Reply from Goose Creek

Hi Kimberly!

We're sorry to hear that your order hasn't arrived. We understand how disappointing and frustrating that can be.

We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below.

https://goosecreeksupport.zendesk.com/hc/en-us/requests/new

Our support team will review your case and work with you directly.

— Goose Creek Customer Support

Rated 5 out of 5 stars

The quality is top-notch

The quality is top-notch. The scents are rich, long-lasting, and fill the room beautifully. Plus, the delivery was fast; my order arrived well-packaged and sooner than expected. Highly recommend!

20 June 2026
Rated 5 out of 5 stars

Best Candles Ever and fast delivery

Received my candles pretty fast and they are packaged great. Nothing was broken but even if there was a broken candle Goose Creek is good about replacing candles. Candles smell amazing and when lit smell up my entire home. I have a cabinet full of them.

20 June 2026
Rated 5 out of 5 stars

Delivery service is extraordinary

Delivery service is extraordinary. Keep packing product with care and use delivery service that has exceptional reviews to ensure candles/boxes arent dropped and mishandled. Ive only had 1 candle break out of dozens of orders. Customer sevice is done by email and it was alot of back and forth but I was able to get a replacement candle. I do wish there was a chat feature to expedite customer service.

20 June 2026
Rated 5 out of 5 stars

Best candles I've ever purchased

The candles are great and smell divine! So many other candles have wonderful catchy names, and emit little to no fragrance once lit. The candles at Goose Creek will fragrance an entire room. Sometimes all I have to do is take the lid off the candle and the smell permeates the area. Not sure how they do it, but these are wonderful candles and they burn longer and just as important they burn evenly. So many other brand-name candles I've purchased in the past burn down at the wick only and waste half the wax. These burn all the way to the bottom evenly and they don't lose their scent. They also burn slowly, so one candle will last me weeks, and I burn candles almost every day. I typically purchase 10 to 15 candles at a time and I will continue buying these. Thank you, Goose Creek!

19 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look