Goose Creek Reviews 

Never received order as it was ‘lost in transit’. Company has yet to correct the issue with the replacement or refund.

I love the quality of your candles. I have nothing but good things to say about Bruce creek. Except for when I'm giving 60% off coupons, and when I put in the code they never take. So I always miss out on that, but that's not gonna stop me from buying your candles.Because I love every scent that I have bought

Best scented candles and great customer service

Love these candles. easy order, fast delivery

The product is amazing, and I continue to order. Customer service has been mixed. I’ve ordered dozens of candles. Once the shipment took over 2 weeks ( busy due to sale) and once I got a broken candle. This is normal and not an issue but I emailed customer service three times about a replacement and got no response. I even sent pics ( I couldn’t burn it, the glass was super broken). Again, love the products!

Terrible customer service. There is no phone number to reach anyone and I have filled out 3 tickets to know where my order is, and it still asking me to provide my order number. There should be a direct line to call and speak with someone regarding orders. This was first time I ordered and will be last due to no customer service existing.

Every candle I get does not disappoint what so ever. I’m in love with almost every scent I’ve purchased

i love the products but you guys use incredibly deceptive (in some cases bordering if not over the line of being illegal) marketing tactics. i don’t like how you send emails saying stuff is selling out fast to try to scare ppl into spending money. or how you will have super cheap prices listed on google, but then when you click to go to your website, that’s not actually the price (that actually IS illegal) you guys don’t include expiration dates on your coupons. you guys have “sales” where candles aren’t even marked down more than they were days before but you’ll have a counter at the top of the page all weekend, just to lower the prices even more 3 days later after this alleged clearance sale… i just bought candles for $5.99 during your last “clearance event” but then another one happens & they’re $7.99… it doesn’t make any sense. clearance means you’re clearing out stock... i don’t like that you list the candles as being normally priced at $25.50 or w/e it is.. only for that to only be the price for 3 days a month. which, the lower price is great, but using a fake price to make it seem like you’re getting a good deal 27 days of the month when that’s not the actual price, that’s wrong. also, convincing ppl to sign up for coupons by giving them a 60% off coupon that they can only use 3 days a month.. but it doesn’t save them any money.. bc if they just buy candles on the other 27 days of the month… they’d get them for cheaper w/out having to hand over their data & information for a coupon. so yeah. i could keep going. you guys do a LOT of very unethical things to market your candles & it’s one of the biggest reasons i always stop shopping here. i love the pistachio candles. they’re great. but the marketing, the sales, the deceptive practices… they are not okay. every time i start shopping here again, im quickly reminded as to why i stopped.

EVERYTHING IF I have a problem they listen.

Goose creek is so much better than bath and body works. There prices are reasonable and the scents in their candles last so long and smell wonderful. I’ve always been a bath and body works consumer when it comes to candles, but goose creek definitely has taken me over with how wonderful theirs are.

Goose Creek always provides an exceptional product, shipped on time, and packaged well for shipping. The customer service is just eh.

Goose Creek is my favorite candle company.I love the variety of scents and unique designs on the jars. I particularly enjoy the coordinating art of the island themes and the nostalgic atmosphere with certain ones that take me back to my childhood growing up on my island home.

Have nothing bad to say about Goose Creek except for they are outrageous with their shipping costs I don't shop there anymore just due to that reason I can get candles almost anywhere without paying such a high shipping cost other than that it's fine

The scents are not only the best but also they fill up the whole house!

3 out of the 6 candles we're broken.I paid for shipping so hoping it was insured.

The candles look very cute and look just like the pictures I have not lit them yet I hope they smell nice as they look.

I'm y'all's BIGGEST FAN with my continuous selection of Lavender/Lavender Vanilla candles(usually by the CASE..LOL....Yeah, totally "stuck on" that wonderful smell throughout my home that y'all make :)

Customer service and shipping was good. I expected the candles to have more fragrance, the glade candles at the grocery store smell better