Delivery service is extraordinary. Keep packing product with care and use delivery service that has exceptional reviews to ensure candles/boxes arent dropped and mishandled. Ive only had 1 candle bre... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Outstanding quality and wonderful fragrance! I first started ordering for holiday scents, then ventured into room fragrances with adjustable dispensers - love the lilac! They pack their candles very... See more
I'm y'all's BIGGEST FAN with my continuous selection of Lavender/Lavender Vanilla candles(usually by the CASE..LOL....Yeah, totally "stuck on" that wonderful smell throughout my home that y'all make :... See more
Goose Creek is outstanding in description of scents. You aren't surprised very often with a candles aroma performance. Goose Creek is a consistent company in providing shipping information and with... See more
Company details
Information provided by various external sources
Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Contact info
United States
- goosecreekcandle.com
4.6
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 8% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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My wife and i have purchased many boxes…
My wife and i have purchased many boxes of candles. I usually buy a good many when they are on sale. Great fragrances and they last a long time. Always satisfied. Life customer for sure
19 June 2026
The price,quality of the products.
The price. Candle smell really good. Quickness of the product received.
19 June 2026
Very disappointed with Goose Creek
Very disappointed with Goose Creek. Over the course of the July 4th weekend, Goose Creek was advertising a sale on Facebook on 3-wick candles for $7.99. Then I ran across another ad further down the page with the same Goose Creek candles for $6.90 for 3-wick candles. I logged into my account with Goose Creek and for sure the candles were $7.99 when I could get the same candles off Facebook for $6.90. Is that how you treat your steady customers?
4 July 2026
Reply from Goose Creek
Hi Carolyn,
We're sorry to hear that, and we'd like the opportunity to investigate this further and help find a resolution.
Since we cannot access your order details through Trustpilot, please submit a support request using the link below.
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We'd appreciate the opportunity to review your order and work toward a resolution.
Thank you for bringing this matter to our attention.
— Goose Creek Customer Support
Happy Customer
I am very happy with my purchase. The scent of the candles last a long time. I will definitely buy from this company again.
19 June 2026
They forgot to pack and ship two…
They forgot to pack and ship two candles and then did not rush or overnight after
19 June 2026
Reply from Goose Creek
Hi Andrew!
We're sorry to hear that you were disappointed with your experience. Customer feedback is important to us, and we appreciate you taking the time to share this.
If you would like additional assistance, please feel free to contact our support team through the link below:
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
— Goose Creek Customer Support
Reply from Goose Creek
Hi Kimberly!
We're sorry to hear that you were disappointed with your purchase. Customer feedback is important to us, and we appreciate you taking the time to share your experience.
If you would like additional assistance, please feel free to contact our support team through the link below:
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
— Goose Creek Customer Support
Easy ordering fast shipping merchandise…
Easy ordering fast shipping merchandise packed super great
19 June 2026
Only tried the candles so far and they…
Only tried the candles so far and they are a must have. They last a long time, but what I like the most is there is no burning lingering smell after the candle is finished.
8 July 2026
Unprompted review
Love the candles
19 June 2026
This company is better than any other…
This company is better than any other candle company! New scents every season and the customer service is amazing if you need help with anything
19 June 2026
the candle has a great strong smell
19 June 2026
My experience with Goose Creek was awesome! …
My experience with Goose Creek was magnificent. The candles are delish and long burning. I love them and at a sale price even better.
The only issue I had was with one rather large order I had wanted delivered to a different address other than my own, as a gift, were delivered to the wrong address. Goose Creek is still working with me to have these delivered to the correct address so we can resolve this problem. I am hopeful.
My issue already has been resolved as we were speaking. Wow! That was done in a quickly manner. Becky was wonderful to work with. She is a gem!
17 June 2026
Timely order status and updates
19 June 2026
Returning customer here..
Returning customer here... love these candles and the awesome different varieties and unique scents. Well made and fragrant!
19 June 2026
Very responsive to concerns and the…
Very responsive to concerns and the issue fixed quickly.
19 June 2026
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