Goose Creek Reviews 

13,821
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 7,502 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of products, highlighting the wonderful and varied fragrances that fill their homes. Many appreciate the careful and secure packaging, ensuring items arrive safely and promptly. Reviewers also find the pricing fantastic, especially during sales, offering great value for their purchases. However, some customers also noted occasional issues with products arriving damaged, though replacements were often provided swiftly. A few other people also felt that certain products had a faint or weak scent, or experienced problems with wick performance. Additionally, some reviewers mentioned delays in receiving their orders, items being delivered to incorrect addresses, or other order fulfillment discrepancies.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the amazing and long-lasting scents... See more

Quality

Customers consistently note positive experiences with quality, praising the outstanding quality and... See more

Delivery service

People report positive experiences with delivery service, often praising the fast shipping and timely... See more

Order

Consumers generally report positive experiences with their orders, often highlighting quick arrival times and... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the affordable prices and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery service is extraordinary. Keep packing product with care and use delivery service that has exceptional reviews to ensure candles/boxes arent dropped and mishandled. Ive only had 1 candle bre... See more

Rated 5 out of 5 stars

Outstanding quality and wonderful fragrance! I first started ordering for holiday scents, then ventured into room fragrances with adjustable dispensers - love the lilac! They pack their candles very... See more

Rated 5 out of 5 stars

I'm y'all's BIGGEST FAN with my continuous selection of Lavender/Lavender Vanilla candles(usually by the CASE..LOL....Yeah, totally "stuck on" that wonderful smell throughout my home that y'all make :... See more

Rated 5 out of 5 stars

Goose Creek is outstanding in description of scents. You aren't surprised very often with a candles aroma performance. Goose Creek is a consistent company in providing shipping information and with... See more


Company details

  1. Home & Garden

Information provided by various external sources

Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 8% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(13,821)

7,482 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

LOVE,LOVE,LOVE!!!!

LOVE,LOVE,LOVE!!!!! Key Lime cake pop is my favorite at this time. Always delivered promptly!!!! My house smells AMAZING!!!! My granddaughter's comes and steals my stash!!!!

19 June 2026
Rated 5 out of 5 stars

I absolutely love Goose Creek

I absolutely love Goose Creek! The candles, plug ins, air fresheners...even the customer service...ALL AWESOME! I, along with many of my family members and friends have been supporting this great company for a few years now. I will forever be a customer!

Just a suggestion, is it possible to send out scratch and sniff candle cards so we can smell before we buy!

20 June 2026
Rated 4 out of 5 stars

Love the long lasting scents

Love the long lasting scents, will definitely order again. The only issue I encountered was how long it took to ship. Will definitely plan ahead next time. Please try and duplicate the Yankee Candle White Christmas scent!

19 June 2026
Rated 5 out of 5 stars

Replacement order

My replacement order arrived quickly and in perfect condition. Customer service followed up regularly with me on its status.

30 June 2026
Rated 4 out of 5 stars

It was all a good experience but I had…

It was all a good experience but I had to have them shipped to my brothers house in thr city because you won't ship to post office boxes making it harder for me to get them since he is an hour away. Anyway, I love the products and been with you for several years now so.it is worth it to me

19 June 2026

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