Gophr Reviews 1,574

Gophr are great, fast, easy to use and reliable. I love the fact I can see exactly where the courier is on the tracking link.

The delivery efficiency is good same day delivery. The staff is very polite and friendly.

Really quick service and Mohammed was really friendly and helpful

Efficient and courteous delivery on behalf of Wickes by the Gophr driver Moazzam Hussain, excellent service, many thanks.

Bruno from Gophr was totally a star of the day, extremely patient and nice. I ordered bagel delivered to my friend’s flat simply my address is out of range. My friend was out and the concierge has not yet arrived so her neighbour came to rescue. With his understanding and incredibly nice vibe, my bagels reached to a safe hand. Can’t thank him enough.

Very easy to use, driver was quick and nice.

he was very prompt when picking up the parcel and delivered it to the attended address very quickly! very happy with this delivery, thank you!

First time using this service , EXCELLENT , driver Gophr kept me full updated on delivery and time , would highly recommend to other tradesmen working in city centres to use this service , allowing you to get on with other jobs rather than over 1 hour round trip to collect parts and then have to find and pay for parking Again ,5Star delivery 🙏👍

Brilliant service. Many thanks.

Thank you to Daniel Marshall for accepting my job, especially considering it was quite a distance away. When I initially called him, he was superb reassuring me that he was on his way and even checking in once the item was picked up to let me know that, due to an incident on the M2, there could be delays.

Thank you for being so communicative, especially with this request. It really goes a long way, and knowing you delivered this made our day!

Rapid delivery!!
Thanks

Salman was super helpful despite it being a challenging delivery location. Great service !

Andre was brilliant. Great communication and a throughly nice chap!

Criminal currier from Gophr has delivered item yesterday and undermined all basic delivery guidelines, he could not speak clear English and was very aggressive and rude, wanted to fight. He has damaged item and the sender said he will never use Gophr again. Please avoid using this dodgy company. THEY HAVE NO PHONE NUMBER TO BE CONTACTED BECAUSE THEY KNOW THEY ARE DODDGY AND DODGY STAFF.

Picked up and collected on time -- thanks!

Driver Amin and agent Jacob were really helpful with the deliveries. Thank you!

I’m currently approved to work in London on the Gophr app, but I need to change my working area to Leicester as drivers can only be approved for one area.

There is no option in the app to change working locations. I’ve raised this multiple times through the ticket system and have repeatedly been told that “someone will be in touch”, but no one has contacted me in over a month.

I’ve also emailed multiple emails but only have had a response from one that keeps saying to change the location through the app — which simply isn’t possible. This has gone round in circles with no resolution.

This has prevented me from working and earning, which is extremely frustrating. I’m happy to comply with any process required, but there seems to be no effective way to get this basic change handled.

I hope Gophr can resolve this properly and improve their driver support communication.

Poor customer service and worse policies
Avoid GOPHR. The courier damaged my parcel and GOPHR has completely refused to take responsibility. Customer service was slow, unhelpful, and hid behind rigid policies instead of resolving the issue. No accountability, no solution, and no care for the customer once something goes wrong.
I would not recommend using this service.

Timothy is dedicated and very polite a true professional. Excellent service

I had no experience of this company - found at random via google and checked Trustpilot review. Booking was very easy with transparent pricing structure and options, and all went very smoothly, with good updates and helpful tracking.