Gophr Reviews 1,574

Driver was very accommodating

Friendly driver and quick delivery.

Delivered on time. Greatly impressed.

Excellent, careful service. Highly recommend. Will keep his contact details for any future pickups.

My goods were ordered and delivered within three hours
This company has one of the best tracking apps I've ever seen working in realtime.
A little bit more expensive maybe. But if you need something quickly, ideal.

Very good driver!

Excellent service. Put the timber where I wanted it. Really helpful and friendly delivery driver.

Andry
Was very courteous and confirmed where I wished the delivery deposited, confirming that I was happy with his work.
What a gentleman.

Very quick and efficient; carefully followed the instructions of delivery

Geovana was very quick and efficient with sending the parcel and was very kind. Thank you Geovana!

Excellent service, the helped me carry it half way into the flat, big help! 10/10

Driver was fast, efficientb& courteous and really helpful in unloading at my garage to help save me the trouble - really excellent Rapid Delivery experience, will deffo use again and woukd give 10 stars if I could! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐👏👏👏

Great guy needs a raise! So helpful and lovely! Welcoming energy and asked me so many times if I needed help. Give Abdul a raise

Adama was fantastic, really helpful and made the courier process easy and straightforward for our team. Great service!

I had a great experience with this delivery service. They were quick to respond, kept communication clear and consistent, and the delivery itself was absolutely faultless. The pricing was also very reasonable, which made the whole process even better. I’m very impressed and would highly recommend their service to anyone looking for reliability and efficiency.

The courier service we booked to deliver items from our wedding reception to our home was a failure of customer service on many levels.

Instead of leaving them securely behind our gate as instructed, the courier left them outside in full view. From our camera, we saw the driver look through our items which included our box of wedding cards and then take it back to their van. That box held our honeymoon contributions and irreplaceable messages from loved ones. Other items, including our wedding cake, were also not delivered.

None of this is covered by insurance as the option given to you when making a booking covers loss and damage, drivers must hold ‘goods in transit’ insurance but in the event the driver themselves steals items it means neither is valid and a gap in insurance exists as part of the service provided. Gophr has offered no meaningful compensation or real support apart from a refund of the service itself which is minimal compared to what has been lost. Despite the clear evidence we have provided including the driver the day after picking our card box out of a commercial bin with a cover up story it had been accidentally thrown away. It was heartbreaking to end our wedding this way.

I would not recommend this service to anyone, especially if you are transporting items of value.