Gordon Smith (Malvern) Ltd Reviews 

257
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The service we received was exceptional, nothing was too much trouble. The time taken in making up samples of curtain headers to ensure we received the look we wanted would work with the fabric we’d c... See more

Rated 5 out of 5 stars

Emailed company as I hadn't used them before as I'd bought some rolls of wallpaper at a very good rate and suddenly thought I may have been scammed. Received a quick reply that put my mind at rest a... See more

Rated 5 out of 5 stars

Brilliant website, so much choice and advice, easy to order through and use. You can call and speak to a real person who is very knowledgeable. A lovely friendly family firm, rare in these current ti... See more

Rated 5 out of 5 stars

We are delighted with our new blinds and their tidy and efficient fitting. Matt was very professional in helping us select the right blinds for the front and rear of the house which had different aest... See more

Company details

  1. Curtain Maker and Retailer
  2. Fabric Shop

Written by the company

Established in 1938, Gordon Smith Ltd. is an independent, family run department store in the heart of Great Malvern, Worcestershire. Over the past century we have become a well-known hub for curtain fabrics in the UK. You can expect to find thousands of fabrics in stock from companies such as Sanderson, Morris & Co., Harlequin, Scion, Prestigious, Voyage Decoration and many more. We also provide a high-quality curtain making service; offering a complete measuring, making and fitting service across Worcestershire, Herefordshire and Gloucestershire, all proudly produced by the highly experienced in-house team.


Contact info

5.0

Excellent

TrustScore 5 out of 5

257 reviews

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5.0

All reviews

(257)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Brilliant service so easy to order and quick to arrive. And wide range if fabrics. We bought material from local shop and found out we did not have enough for what we wanted to do, shop could not top up our order. We shopped around unsuccessfully, until we found Gordon Smith online. Who helped us no end. Guess who our fabric go to place will be from now on ?????? G.S.

29 November 2023
Rated 5 out of 5 stars

I was really glad to get such good…

I was really glad to get such good service at the shop to help me decide what fabric I wanted. Most shops aren't interested. Made my choice & the price was better than my local stockist & so I went back to Gordon Smith for that reason too.

21 December 2023
Rated 5 out of 5 stars

If I could give more stars I would

Very professional service, listened to the customer and was accommodating, good quality material, fairly priced, beautifully presented I mean the material was stunningly wrapped.When I need material again I wouldn't consider looking elsewhere.

14 December 2023
Rated 5 out of 5 stars

Excellent Service

Ordered a Morris & Co bedding set (duvet cover and 2 oxford pillowcases) in 'Wandle' design. I specifically wanted this particular design, but nowhere else had any pillowcases in stock. Item very reasonably priced, delivered in good timescale and arrived in perfect condition.

Excellent service and can only highly recommend this company.

30 October 2023
Rated 5 out of 5 stars

Super service

Great service, prices and quality fabric. Packed extremely well, with care AND it arrived on the expected day! Fab when you have a deadline.

23 October 2023
Rated 5 out of 5 stars

Excellent service

Lovely made to measure curtains and brilliant service from start to finish. Received very quick and helpful replies to my initial email enquiries from Matt. Curtains were completed on time and were all ready to put up, including curtain hooks already in place! I would be very happy to use Gordon Smith again - it’s a level of service you don’t get very often these days!

20 October 2023
Unprompted review
Rated 5 out of 5 stars

SewHappy

Excellent service including supply of samples before ordering fabric online. Kept informed on delivery status too. Highly impressed and will use again as and when a need arises.

11 October 2023
Rated 5 out of 5 stars

Phenomenal service- beautifully hand made curtains…

This is the type of shop that deserves loyal customers due to the exceptional service they give.
The fabrics are beautiful and my curtains were just phenomenal. I was telephoned on the day they predicted and my packages were ready on the dot, I even had assistance to the car by one of the courteous staff members.

16 October 2023

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