Gordon Smith (Malvern) Ltd Reviews 

257
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The service we received was exceptional, nothing was too much trouble. The time taken in making up samples of curtain headers to ensure we received the look we wanted would work with the fabric we’d c... See more

Rated 5 out of 5 stars

Emailed company as I hadn't used them before as I'd bought some rolls of wallpaper at a very good rate and suddenly thought I may have been scammed. Received a quick reply that put my mind at rest a... See more

Rated 5 out of 5 stars

Brilliant website, so much choice and advice, easy to order through and use. You can call and speak to a real person who is very knowledgeable. A lovely friendly family firm, rare in these current ti... See more

Rated 5 out of 5 stars

We are delighted with our new blinds and their tidy and efficient fitting. Matt was very professional in helping us select the right blinds for the front and rear of the house which had different aest... See more

Company details

  1. Curtain Maker and Retailer
  2. Fabric Shop

Written by the company

Established in 1938, Gordon Smith Ltd. is an independent, family run department store in the heart of Great Malvern, Worcestershire. Over the past century we have become a well-known hub for curtain fabrics in the UK. You can expect to find thousands of fabrics in stock from companies such as Sanderson, Morris & Co., Harlequin, Scion, Prestigious, Voyage Decoration and many more. We also provide a high-quality curtain making service; offering a complete measuring, making and fitting service across Worcestershire, Herefordshire and Gloucestershire, all proudly produced by the highly experienced in-house team.


Contact info

5.0

Excellent

TrustScore 5 out of 5

257 reviews

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5.0

All reviews

(257)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Roman blinds

About 2 years ago I brought some roman blinds for my bedroom, they were really good quality and I was really pleased with them. Unfortunately, this week the mechanism jammed and I was unable to close the blind properly. I phoned and was surprised that not only did they come and collect the blind (I live locally) but it was mended and returned to me the next day. I cannot recommend this company highly enough, not only were they easy to deal with during the initial order but they certainly value their customers to provide such an amazing service. Thank you!

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service and very happy with the curtains. They are luxurious, well finished, very high quality and hang beautifully. Completed the order online and it couldnt have been simpler with the easy to follow measuring guide. I would highly recommend.

15 February 2024
Rated 5 out of 5 stars

Excellent service

The Company were really helpful when I ordered the fabric which was delivered within two days. Packaging was excellent and the fabric is top quality. I would definitely recommend Gordon Smith Ltd - excellent service all round.

23 January 2024
Rated 5 out of 5 stars

Great service

Great service, my material arrived quickly and was beautifully wrapped and presented

15 January 2024
Rated 5 out of 5 stars

William Morris Bedding set

I had been looking for a particular William Morris pattern for a bedding set which had been unavailable for a very long time. Periodically I searched via Google in the hope it would be made available again and when Gordon Smith had the opportunity to preorder I jumped at the chance.

I was a little apprehensive about this process and did chase when the bedding set would be made available, the response was timely and always reassuring.

Now I have my bedding and I'm completely in love with it, the room looks beautiful because of the design and the quality is simply gorgeous.

Thank you to the team for their prompt communications and to Gordon Smith for retailing this product when no one else had.

24 November 2023
Rated 5 out of 5 stars

Their selection of materials is…

Their selection of materials is excellent. They produced immaculately sewn curtains, fitted them individually and to the highest standards of workmanship. They were prompt, courteous and very easy to deal with on the usual minor issues which always arise on large projects. All in all, a highly satisfactory experience!

10 January 2024

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