Gorvins Residential LLP Reviews 3,352

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, efficiency, and proactive communication, making complex processes feel smooth and stress-free. Many people highlight the quick response times and the clear explanations provided, which instilled confidence and made them feel well-informed throughout their interactions. The overall service is frequently described as professional and efficient, leading to positive outcomes for many users. Conversely, a small portion of people felt dissatisfied with the service, citing issues such as missed deadlines, numerous mistakes, and a lack of continuity in handling their cases. Some reviewers also mentioned difficulties in getting timely updates, experiencing long hold times, and feeling dismissed or not taken seriously when raising concerns.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

People report positive experiences with service. Many customers praise the efficiency and professionalism,... See more

Response time

Clients share positive opinions on response times. Many customers praise the quick replies to emails, phone... See more

Customer service

Customers generally report positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Users describe positive interactions with the user experience, particularly highlighting the app's ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chelsie has been absolutely amazing throughout the entire process, she responds as soon as she can and always kept me informed of the process and steps. Furthermore, for the entire chain Chelsie was... See more

Rated 5 out of 5 stars

We had a great experience using Gorvins, the app was very user friendly and allowed us to keep on top of any documents / information we needed. It also had a great messaging app meaning I could easily... See more

Rated 5 out of 5 stars

The whole process from start to finish was super easy with the app and clear as to what needed doing and what was still outstanding . Ria was fantastic and answered any queries via the app promptly an... See more

Rated 5 out of 5 stars

Gorvins solicitors made the selling and buying a stress free event. Our contact Aimee Patel was amazing. Always available to assist and answer any questions. Aimee responded quickly to both emails... See more


Company details

  1. Legal Services

Written by the company

Whether you are buying your first flat, a new family home or the luxury property of your dreams, moving house can be a surprisingly simple and straightforward experience. Gorvins Residential LLP has one of the largest teams of conveyancing solicitors Manchester has to offer, all dedicated to residential property services. We offer a full range of conveyancing legal services to anyone across England and Wales, designed to meet your needs and budget and our specialist team and support staff are dedicated to helping you every step of the way. Conveyancing can be a complicated matter so our aim is to help and advise you on both legal and practical matters associated with conveyancing; we will liaise with estate agents, mortgage brokers and lenders to ensure the transaction is as smooth as possible. Gorvins Residential is a trading name of the Gorvins Residential LLP.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Seamless, Easy and Professional with great support

I had an excellent experience with my conveyancing solicitor, Ahmed Bashir, during the purchase of my first home. He has been truly instrumental in ensuring the process progressed smoothly from start to finish.

Ahmed was consistently professional, highly efficient, and impressively responsive. No matter the query, he always provided clear and prompt answers, which gave me great confidence throughout the process. His knowledge and experience were evident at every stage, and he handled everything with precision and care.

What stood out most was his positive attitude and supportive approach—he made what could have been a stressful experience feel much more manageable. I always felt reassured knowing I was in capable hands.

Thank you so much, Ahmed. This wouldn’t have been possible without your expertise and dedication. I’m incredibly grateful for all your support.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

We couldn't be happier with the service

We couldn't be happier with the service we received from Aimee throughout the process of buying our home. They have been unreal from start to end, supportive, reliable and always quick to respond to any queries we had (no matter how small!).

We're so grateful for their hard work and dedication. We wouldn't hesitate to recommend them to anyone going through the same process.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

What a decent company!!

What a decent company!!
Had to instruct Gorvins late in the day if the purchasing process due to a conflict of interest. we were assigned Brianie Welsh, and to say she was brilliant is an understatement. She was always on point, quick to respond and knowledgeable

14 January 2026
Unprompted review
Rated 5 out of 5 stars

The staff at Gorvins Residential were…

The staff at Gorvins Residential were very attentive! This was my second time purchasing a property having sold my first property over 14 years ago under stressful circumstances; so understandably I was very anxious second time round. My fears were alleviated once I spoke to my solicitor Chloe Ackerely who is absolutely on her game! Chloe was easy to speak to and great at breaking things down which helped to put my mind at ease on a number of occasions. Just what every purchaser needs! Jermaine Michael’s was also excellent at supporting me during Chloe’s absence, for annual leave, and Safron the receptionist - brilliant! Everyone was professional and helpful but all names above were the key individuals I dealt with. I would highly recommend Gorvins Residential. Thank you Gorvins!

18 December 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS - two years and multiple complaints later

I used Gorvin's in 2024 for what should have been a straightforward property ownership transfer from joint to single ownership and remortgage, simple transactional work with no complications. Gorvins were incompetent every step of the way. I was constantly picking out mistakes in their work, amending documents for them as the client, identifying issues that could have caused detrimental impact to my completion and this was the case for months. Their incompetence delayed my completion for weeks and weeks as they were sending incorrect and incomplete documents to Help to Buy and each time the time process would be reset. I made one complaint at the time, and eventually after 7 months things completed.

I thought it was over but nearly a year later I had heard nothing from the Land Registry about my ownership transfer being lodged with them. I chased Gorvin's multiple times, each time getting fobbed off that it was "normal" for the Land Registry to be delayed. No one thought to actually check my file. I instructed another solicitor to help me from another firm, who immediately saw that the Land Registry were on the verge of cancelling my application because Gorvin's had negligently failed to send the Land Registry half the documents they needed, despite chasing Gorvins. I raised this with Gorvins and they had the audacity to charge me more money, despite this being their fault. I made another complaint.

Fast forward another year, I'm about to put in another complaint, because now that I am selling my property (assuming this mess was done with) I have been informed by Help to Buy that there would be problems redeeming the loan as the previous joint owner was never taken off the Help to Buy records, because Gorvins FAILED AGAIN to send necessary paperwork to another body, despite Help to Buy contacting them for these documents. Another display of incompetence and negligence that I am once again needing to fix myself.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you, Beth

Beth was incredibly helpful and professional throughout the whole purchase of my new property.
This was a particularly complex sale (out of our control) and Beth was communicative and supportive at all stages.

Will use Gorvins again!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of leasehold Grade 11 listed property

Purchase of leasehold Grade 11 listed property in Bicton Heath.
Ciara Wrynne dealt with the conveyance in a very friendly, informative and professional manner.
She undertook a very detailed investigation of the terms of the lease and provided a very comprehensive summary in plain English.
Would highly recommend

10 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a great experience working with Osa

We had a great experience working with Osa at Gorvins Solicitors. She was professional, responsive, and made everything easy to understand throughout the process. Osa kept us well informed at every stage and handled everything efficiently, which really put us at ease. We’d happily recommend her to anyone looking for reliable legal support.

14 April 2026
Unprompted review
Rated 4 out of 5 stars

My experience with Gorvins Residential…

My experience with Gorvins Residential was a positive one. Refered to through my mortgage broker, the company and Ria Statham (my case handler) handled my remortgage quickly and efficiently through the app process and answered all the questions I had regarding the process. Ria provided all important information regarding my case and completed everything on time.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I used Gorvins to handle the purchase of my first house and everything was about as painless as these things can be. Ben Prole handled my case and was helpful and responsive.

I managed all my communication through their dedicated app and via email.. Not a single call required, which suited me perfectly

Highly recommended

8 April 2026
Unprompted review
Rated 4 out of 5 stars

Gorvins was really helpful especially…

Gorvins was really helpful especially as first time buyers. Communication was smooth and questions answered clearly so we could understand clearly. Donovan did everything that we expected of him and would definitely recommend!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Our first experience for buying a home…

Our first home-buying experience was made incredibly smooth and enjoyable thanks to Gorvins Residential LLP. Our case manager, Amber Ferguson, was highly efficient, professional, and kept us well-informed at every stage of the process. We always felt reassured that everything was progressing as it should. I would highly recommend their services.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Arooj has been absolutely brilliant in…

Arooj has been absolutely brilliant in dealing with the completion of my new property. She has gone out of her way and even stayed back after hours to deal with some complications when she didn't have to. The timely updates on the file, even when there was no major news, kept my anxiety low. The communication was absolutely brilliant; if I wasn't sure about something, I would just call, and Arooj would take the call every time. Arooj and the team at Gorvins Residential have really made this a smooth and stress-free process for me from start to completion. I would highly recommend them to family and friends. Thank you! 😊

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience with Gorvins

As first-time buyers, we really appreciated Lesmae’s support at Gorvins throughout the process. She was professional, responsive, and kept things moving smoothly from start to finish.

Communication was clear and timely, and she explained things in a straightforward way that made everything easier to understand. The app was also really good and easy to use, which made tracking progress straightforward.

We’d happily recommend Lesmae and Gorvins to others, especially first-time buyers.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

A++++

If there was one person I’d trust with anything to do with buying or selling a property, it would be Kerry from Gorvins Residential.
The transparency, efficiency and being so on the ball makes the whole process of what can quite often be a difficult process, Kerry makes it absolutely seamless.

Highly recommend!

Thanks again
Willem & Lara

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Company

What can I say about Gorvins such a pleasure to work with them knowledge was outstanding Ria who was my first point of call she was there all the time if I had any questions/ queries it was sorted out straight away just like to say a big thankyou to Gorvins and all of the team that was involved

31 March 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this firm

I would highly recommend this firm.
Our case was lead by Lauren Daniel’s who was very efficient, responded to emails in a timely fashion. Was always very professional and approachable.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great end to end buyer journey!

The app is amazing you are kept abreast of where you are at each of the stages.
My case manager Aimee Patel kept the process going and the team behind her concurrently ran where possible some activities to ensure the process was thorough and efficient.
I will use Gorvins Residential and request Aimee again.

7 April 2026
Unprompted review

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