A year ago, I unwittingly subscribed through a supposed offer to buy a product I was interested in, which had nothing to do with this website. I managed to cancel the subscription without a refund. I... See more
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See what reviewers are saying
Zoe was willing to help me cancel my account.. She was so friendly and very good customer service.. I hope all will go well since she's handling my case as i subscribed by mistake and will definitely... See more
I'm impressed with how quick I received a reply and Carmen from the escalation team, has been so helpful. The issue has been addressed and I've had great communication from the beginning. Thank y... See more
The company had made an effort regarding my concern and genuinely has refunded me fee which has been deducted by an error . They did resolve the issue on the first instances upon explanation Thank... See more
Hasn’t replied to negative reviews
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The Team at gosafe.com were very quick…
The Team at gosafe.com were very quick to respond to my request and very helpfull.
they are scammers
they are scammers, I received money from an unrelated purchase that I went to make. and they wanted to continue taking money from my card. cheaters.

Reply from Gostaysafe
Good contact support and service.
Good contact support and service.
Eugene has been a great help.
sorry just got the email now thank you…
sorry just got the email now thank you service
I just feel like the employee on the…
I just feel like the employee on the phone was lackadaisical and completely uninterested. It’s left me utterly disappointed.

Reply from Gostaysafe
Issued addressed thank you escalated…
Issued addressed thank you escalated team
Our query was answered in a short time thanks.
Our query was answered quickly thanks.
I never signed up for joining this…
I never signed up for joining this company,they are unwilling to to refund my money and talks about credits.I live in South Africa so where do I spend those credits

Reply from Gostaysafe
Issue Addressed with kind consideration.
Issue Addressed with kind consideration of my own lack of experience with great communication; This experience indicates to me that this Company values people and extends GOOD SERVICE as a priority. I am Humbly Grateful and Appreciate this situation tremendously!!!
Thank you sincerely, Sue K.
perfect and lovely site.
Helpfull service support
The team is efficient and so effective…
The team is efficient and so effective in communication and customer care
It is very good
It is very good, with good consultants since they are fast as they can.
In case you want to deal with this…
In case you want to deal with this company, please, think twice. And better do not deal with them. They will steal your money pretending to be a descebt business, which they are definitely not. You will not get any refund, in 4-5 month after realizing that they are just robbers, you will get an email with apologies and an offer of a refund in case you give their company the highest rank for their "so-called" service. Whatever good rating given to them you see, be assured, they bought it by offering to reimburse the stolen money. A good proof is a sentence that you "were not given any incentive" for your rating, you are sharing your true experience....

Reply from Gostaysafe
The service I received was beyond my…
The service I received was beyond my expectations. They tackled my problem with speed and precision, ensuring I was completely satisfied before closing the case.
DO NOT USE THIS COMPANY. …
Was scammed into joining this website,took 3 emails of me complaining about this and them taking money from my bank account.Was then contacted on the 1st of July to say I would get a refund for money they had taken If I left a review on trust pilot which I did and so left a positive review,was then contacted to say I would be getting my refund within the next 5/7 days to which I am still waiting to receive and when I have emailed them regarding this I have been ignored so please avoid this company.

Reply from Gostaysafe
Good service
Very good service from Zoe thank u for all the assistance i really appreciate
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