We’ve been with this insurance company for several years, and recently there was some confusion with our renewal which caused our policy not to carry over. Even though we had to reapply as new cus... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cannot recommend Superscript enough. After hitting a few roadblocks with our previous policy, we needed to get our insurance back in place quickly, and Kevin made it happen effortlessly. To say... See more
Company replied
Closing my business so reached out to see if I could cancel my plan. Within an hour I’d heard back, all cancelled and nothing to pay mid contract! Amazing service, will be using them again on th... See more
Company replied
So nice to speak with a real person who didn't just rattle off their list of questions with no rapport. Whilst I usually prefer to go direct for my insurance I used this site to compare my options a... See more
Company replied
Company details
- #157 of 223 best companies in Insurance agency
- #34 of 41 best companies in Business insurance company
- #18 of 20 best companies in Commercial Insurance Company
- #143 of 169 best companies in Insurance broker
- #93 of 135 best companies in Insurance company
- #13 of 14 best companies in Liability Insurance Company
Written by the company
Insurance should be a smooth ride, not a hop, skip and a jump. That's where we come in. We’re Superscript, an insurance broker for small businesses, landlords and high-growth tech firms. We offer advisory and broking services for businesses facing complex risks, alongside an intuitive online platform where you can buy and manage your insurance in minutes.
Insurance for businesses big, little and bold.
Written by the company
- No to cookie-cutter cover
- When it comes to insurance, there’s no such thing as ‘one size fits all’. Our cover is tailored to you and can be adapted to meet your evolving risks.
- Yes to five-star service
- An in-house claims team, UK-based customer support, and specialist brokers who are truly experts in their fields.
Contact info
Level 3, 16 Eastcheap, EC3M 1BD, London, United Kingdom
- 0333 772 0759
- hello@gosuperscript.com
- gosuperscript.com
4.5
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Superscript
We're so pleased to have helped, Muhammad!
Public liability can definitely recommend
Great public liability insurance can definitely recommend great price too thank you
20 January 2026
Reply from Superscript
Thanks for such a great review!
Renewal
Had to ask twice for someone to contact us but when they did it was swift and easy.
5 March 2026
Reply from Superscript
Hi there, Brian,
Thank you for taking the time to leave a review.
We’re sorry you had difficulty reaching us initially, but we're glad to hear your issue is now resolved.
If there’s anything else we can support you with, please give our friendly team a call on 0333 772 0759.
Thanks,
The Superscript Team
Competitive
Competitive, easy site to deal with and helpful polite knowledgeable customer service
12 March 2026
Reply from Superscript
Your review has made our day, Neil — thanks for taking the time!
Excellent and knowledgeable customer…
Excellent and knowledgeable customer service. Matched me with the perfect service for my specific needs as a fledging AI native tech start up.
12 March 2026
Reply from Superscript
Glad to hear you've had such a great experience, Peter!
Easy to apply and cheap qoute
3 March 2026
Reply from Superscript
Thanks for being an amazing customer, Alexandr!
Reply from Superscript
We're chuffed with your feedback, Christine!
No policy details received.
No policy details or confirmation emails or texts were initially received. However, after contacting them, they were very helpful and promptly emailed me the policy details.
9 March 2026
Reply from Superscript
We're so pleased to have helped, Hirji!
Excellent service
Customer service was excellent and kept us informed in every step and advise us the right way
1 March 2026
Reply from Superscript
Glad to hear you've had such a great experience, Jay!
Great Service and team
Sent an enquiry for a new policy cover and received a follow-up email and an excellent telephone call to clarify needs. It was a straightforward process, and the team were excellent.
27 February 2026
Reply from Superscript
Thanks so much for your kind words, Kevin!
Kevin was really helpful in getting biz insurance
Had a really good experience getting insurance sorted by my Business. Kevin was really helpful in explaining things to me getting information over to me really fast and giving me time to read and digest the information. Felt supported and not pressured.
4 March 2026
Unprompted review
Reply from Superscript
Thanks for your lovely comments, Mark. We'll be sure to pass them on to Kevin.
Unable to access the documents portal or support
At first it was all good, but a year later my contract is up for renewal and I cannot access any of my documents on the portal or reach support. Not going to renew.
1 March 2026
Reply from Superscript
Hi Krzysztof,
We’re really sorry to hear you’ve been having trouble accessing your documents and getting through to support, especially with your renewal coming up. That’s understandably frustrating.
Our team is aware of a technical issue affecting the portal and is actively working to resolve it.
Our team have tried to contact you today by phone to help with this issue and have left you a voicemail.
We’d really appreciate the chance to help get this sorted for you.
Excellent price for car insurance!
Very easy website to use, was connected via Money Supermarket. Amazed with the price, much less than my current supplier of car insurance and I added breakdown cover for just £5 more! Very impressed.
28 February 2026
The process was very simple
17 February 2026
Reply from Superscript
Glad to hear you've had such a great experience, Michael!
Reply from Superscript
Thanks for such a great review, Bob!
Reply from Superscript
Thanks for being an amazing customer, Ken!
Super easy and good value
13 February 2026
Reply from Superscript
Your review has made our day, Steph — thanks for taking the time!
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