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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and authenticity of the products, often noting that they received exactly what they ordered. Many people appreciate the efficient delivery service, with items arriving on time and well-packaged, sometimes even earlier than expected. The customer service is also consistently highlighted for being responsive, helpful, and attentive to customer needs. However, some customers were dissatisfied with unexpected additional charges, such as customs fees and taxes, which were not always clearly disclosed upfront. A few people also experienced issues with order accuracy, receiving incorrect or damaged items, or finding the website confusing.

What people talk about most

Product

Clients share positive opinions on product quality and availability. Many reviewers appreciate finding... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers praise the smooth ordering process, timely... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and timely... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the excellent... See more

Price

Reviewers mention ambiguous feedback about price. Many customers express frustration with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I gave away a really useful product to a friend and tried to buy a replacement. I had difficulties as they stop producing this model, I found it on GoSupps website and placed an order. Their response... See more

Company replied

Rated 4 out of 5 stars

Ordered some cooking items and paid 19.99 shipping for anywhere in the world, as advertised. But no one mentioned duty fees. DHL held me to random wanting more than item cost to deliver in the US. Thi... See more

Company replied

Rated 4 out of 5 stars

29/1/26 Thank you for your swift reply. Order number update as requested #2500341514. Second time ordering specific cat food that I can’t get while I’m here in the US. Ordering & shipping were ex... See more

Company replied

Rated 5 out of 5 stars

It might seem like a small thing, but being able to get something I genuinely needed (and couldn’t find anywhere else) made a big difference. I was a bit unsure at first since I hadn’t used GoSupps be... See more

Company replied


Company details

  1. Fitness and nutrition

Written by the company

BIGGEST Supps Selection on Earth!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Customer support responded quickly and…

Customer support responded quickly and resolved my issues. I like Gosupps and I will be making more orders soon.

1 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much ROSELYNE 😊

We are really glad to hear that our customer support could resolve your issue quickly and make things smooth for you 😀

We truly appreciate your trust and we look forward to serving you again very soon 🌟

Rated 5 out of 5 stars

Excellent Service !

22 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Sonia 😊

We are delighted to hear you had an excellent experience and truly appreciate your kind words 😄

Rated 5 out of 5 stars

I got the supllements for my sister

I got the supllements for my sister. They have wide range of products where you get everything you want. It was my second order and got items on tome. I really loved Gosupp service.

7 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Simran 😊

We are happy to hear your sister loved the supplements and that our wide range made it easy to find everything you wanted 😄

Getting your second order on time and enjoying the service truly means a lot to us and we appreciate your trust 🙏

Rated 5 out of 5 stars

Overall, a very reliable website

Overall, a very reliable website for supplements. I feel comfortable recommending GoSupps to others.

20 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Lucy 😊

We are glad to hear you find our website reliable and feel comfortable recommending GoSupps to others 😄

Your trust and support truly mean a lot to us and motivate our team every day 🙏

Rated 5 out of 5 stars

Support during busy days

Support during busy days, my order was delivered without delay. That really impressed me

10 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Emily 😊

We are really glad to hear your order was delivered on time even during busy days and that this impressed you 😄

Rated 5 out of 5 stars

Really happy with the purchase

Really happy with the purchase. The supplements arrived quickly and were well packed. Everything felt genuine and fresh.

1 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Shine 😊

We are glad to hear you are really happy with your purchase and that everything arrived quickly and well packed 😄

Knowing the supplements felt genuine and fresh truly means a lot to us and we appreciate your trust 🙏

Rated 5 out of 5 stars

This store has become my regular place…

This store has become my regular place for supplement. Consistent quality and dependable delivery.

9 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Dhanshree 😊

We are really happy to be your regular place for supplements and to hear that the quality stays consistent every time 😄

Dependable delivery is something we work hard on and your trust truly means a lot to our team 🙏

Rated 5 out of 5 stars

Prices are competitive and they often…

Prices are competitive and they often have good deals. Makes it easier to stick to my supplement routine

7 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Tayne 😊

We are happy to hear our competitive prices and good deals help you stay consistent with your supplement routine 😄

Rated 5 out of 5 stars

I really liked Gosupp service

I really liked Gosupp service, they delivered the items on time. They have easy communication which really helped me in the process. Thankyou Gosupp!!

8 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Shawn 😊

We are really happy to hear you enjoyed our service and that your order arrived on time 😄

Easy and clear communication is very important to us and we are glad it made your experience smoother 🙏

Rated 2 out of 5 stars

Sneaky, unexpected $53 duty fee

I was happy to have found a product I couldn’t find in many places BUT 1. I didn’t realize how small the product would be (my issue!) and 2. I had to pay a $53 duty fee!!! This was on top of the $19 shipping fee. Never again. So I ended up paying almost $200 for four small travel sized items. Never again. I don’t know why they’re not showing the exorbitant duty fee explicitly on their site or when you are placing the order

18 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

We are truly sorry Ingrid for the frustration caused by the unexpected duty fees and we completely understand how disappointing this experience was.

If you are open to it, we kindly ask you to update your review with your order number so we can investigate this case in detail and see how we can assist or fix this immediately.

Rated 5 out of 5 stars

Very smooth experience

Very smooth experience. From placing the order to delivery, everything was hassle free and well communicated

2 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Paula 😊

We’re glad to hear everything went smoothly from ordering to delivery and that the process was clear and hassle free 😄

Rated 5 out of 5 stars

The package was secure and…

The package was secure and professional. My items arrived exactly as described.

3 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Rachel 😊

We’re happy to hear the package arrived secure and professional and that everything was exactly as described 😀

Rated 5 out of 5 stars

Personally

Personally, I am very impressed with Gosupps. They stock hard-to-find supplements and vitamins, and they always ship on time. Thanks

1 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Brirop 😊

We’re really glad to hear you’re impressed with our hard to find selection and our on time shipping 😀

Rated 5 out of 5 stars

I would like to thank the customer…

I would like to thank the customer service staff for their prompt response and for expediting the delivery of our products without delay. I would also like to thank Mr. Andrew Davis and his team, The Happiness Squad Team. I will definitely be visiting your website again to make a purchase, and I encourage anyone hesitant to buy to do so with confidence.✌️🌹👍

13 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thank you so much Obaid 😊

We’re truly grateful for your kind words and for recognizing our customer service team for their prompt support and fast delivery 🤝

A special thank you for mentioning Mr Andrew Davis and The Happiness Squad Team your trust and encouragement mean a lot to all of us 🌟

Rated 4 out of 5 stars

Item arrived in suboptimal condition but then refunded

My first GoSupps order. One of the two anti-perspirant roll-ons arrived leaking fluid inside the sealed box. I contacted GoSupps for assistance to address the matter and they promptly apologised and issued a full refund.

16 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

We’re really sorry Anthony to hear about the issue with the leaking roll on and we understand how disappointing that must have been.

You did the right thing by contacting us and our team will make sure this is addressed properly as quickly as possible.

If you could kindly share or update your review with the order number, we will investigate immediately and make this right for you.

Rated 5 out of 5 stars

Thank you,i tried them immediately.

Thank you,i tried them immediately.
They are amazing -truly professional.
They cut with the precision of a Samurai Katana.
Thank you very much.
Yours sincerely

16 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Vladimir 😊

We’re thrilled to hear you tried them right away and that they impressed you with such precision and quality 😄

Your kind words mean a lot to us and we truly appreciate your trust and support 🙏

Rated 1 out of 5 stars

Very poor communication

Very poor communication, inconsistent and incorrect feedback. Very late delivery to an incorrect address. Will never use again.

10 December 2025
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

We are truly sorry Renee to hear about this experience and we sincerely apologize for the poor communication and the delivery issues.

If you are willing, we kindly ask you to update your review with your order number so we can look into this immediately and assist you further.

Rated 5 out of 5 stars

I like how often they run promotions

I like how often they run promotions. This makes stockings very easy and affordable. Highly recommended

13 December 2025
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much Klein 😊

We’re really happy to hear you enjoy our promotions and that they make stocking up easy and affordable 😄

Your recommendation truly means a lot to us and we look forward to serving you again soon 🙌

Rated 5 out of 5 stars

Apart from quality services

Apart from quality services, shipping is done fast and within the specified time. Thanks Gosupps

1 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks a lot Ian 😊

We’re glad to hear you were happy with the quality of our service and the fast on time shipping 😀

Rated 5 out of 5 stars

Thank You Very Much

Alex and the entire GoSupps.com team are super helpful and a pleasure to work with. Thank you very much

14 January 2026
Unprompted review
GoSupps.com logo

Reply from GoSupps.com

Thanks so much AY 😊

We’re really happy to hear that Alex and the entire GoSupps.com team made your experience a positive one and a pleasure to work with 😀

We truly appreciate your kind words and support and we look forward to serving you again very soon 🙌

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