Would have been nice to use my Mirabito or Price chopper rewards card to get my $2 discount per ticket online but it only lets you get that discount at the ticket booth. Not a lot of saving a but woul... See more
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Much better than Ticketmaster, but I do not like the marking pushes for extras toward the end of the process. Also, those extras are extremely overpriced.
Easy, except we had no idea why there were 3 different prices for general admission tickets. It should be clear to whomever is trying to buy tickets.
It was a smooth process. Easy. However, it would be nice to have some idea where we are sitting??? Not sure why GA has such different prices when there is no actual seat?? Excited to see Jack White... See more
Company details
Written by the company
Welcome to GoTickets, your ultimate destination for securing tickets to the most sought-after live events! At GoTickets, we are passionate about bringing you closer to the experiences you cherish most. We take pride in our commitment to delivering a 100% buyer guarantee with every ticket purchase. We understand that attending live events is about more than just being there; it's about creating memories that last a lifetime. That's why we stand firmly behind every ticket we sell. When you choose GoTickets, you're not just buying a piece of paper; you're investing in an experience you'll treasure forever. Thank you for choosing GoTickets as your ticket marketplace of choice. We look forward to being a part of your journey in experiencing the magic of live events. Join us today, and let's create memories together, one ticket at a time.
Contact info
1313 North Market Street, Suite 130-C, 19801, Wilmington, United States
- gotickets.com
4.1
Great
8K reviews
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Broken Process and Incompetent Service
On 4/14/2026 purchased tickets and garage reservation for 5/31/2026 Washington Nats game. Received digital garage ticket for wrong date (5/17/2026). No digital game tickets were posted to my MLB.com account contrary to gotickets.com 4/17/2026 email. Hour-long interaction with virtual and live (Mark) agent confirmed problems but offered no remedy.
18 April 2026
Unprompted review
Easy selection
Easy selection, and ways to decide on the best seats based on price and location.
19 April 2026
I was not allowed to choose my seats
I was not allowed to choose my seats. The only selection was just a general selection for the balcony? Why can't I choose my seat.
19 April 2026
Simple and easy thank you
19 April 2026
You Ended up charging me for the wrong…
You Ended up charging me for the wrong concert. Then I had to enter the information for the right concert twice to get it through. I hope you won't end up charging me twice for the concert that I want to see - Paul Simon. Also I will never get back the two hours it took me to deal with your system.
19 April 2026
It was pretty easy to use,but I didn’t…
It was pretty easy to use,but I didn’t like that I couldn’t see the seat selection.
19 April 2026
Too many questions
19 April 2026
I would give less if I could
I would give less if I could! The tickets for a country fair concert to Midland I paid double the Value for did not work! I received tickets and didn’t think they look correct but was assured by 2 different hour long chats and a phone call they were correct and would get me into venue, we’re NOT! WE WERE HUMILIATED and denied entry! It ruined my week!
18 April 2026
Unprompted review
Fraud
If I could give a zero I would at this point. Receive tickets via me. Downloaded and sent to my phone. When we arrived at event they were not valid. Had to purchase tickets from venue. I am currently messaging go tickets and talking to AI messages. They said they will call me in the next 24 hours. We will see where that goes. Will update later
18 April 2026
Unprompted review
Easy booking process
18 April 2026
User Beaware
The website mimics as a primary ticket website, and does not make it apparent that its a reseller website with a No Refund Policy. I realized this, when no tickets were to be had after payment. I contacted them via chat within minutes, and they refused to cancel the transaction. No company should be allowed to do this. The event is in September, there is no reason why the transaction cannot be cancelled.
18 April 2026
Unprompted review
Missed show because I was not sent ticket!!
Ordered a show ticket through them and never received it so had to miss a show I had wanted to go to. Tried all afternoon talking to support before the show and kept being told to just keep watching my email for the ticket that I never got. Would have been nice to have been offer a different ticket seat. After I missed the show talked with Jeffery P who process a refund and $25 store credit. Still very pissed off about the whole experience!!
18 April 2026
Unprompted review
Easy to contact and easy to follow…
Easy to contact and easy to follow process.
Would have liked seeding actual seat location instead of just the area. Prices all seem high to me these days but there was more choice
18 April 2026
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