GotRentalCars.com logo
Visit website

GotRentalCars.com Reviews 

4,485
•
TrustScore 4.5 out of 5

4.3

Events & Entertainment
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 742 reviews, reviewers overwhelmingly had a great experience with this company. People consistently find the digital platform extremely easy to navigate, offering a very straightforward reservation process alongside exceptionally great prices for vehicle rentals. Customers frequently mention that finding affordable deals is remarkably simple, and modifying or cancelling active bookings causes absolutely no trouble or extra charges. However, some customers also noted occasional issues regarding unexpected booking cancellations or frustrating problems with various car rental counter policies. A few consumers also experienced notable difficulties when trying to resolve communication hurdles or support issues regarding their scheduled reservations.

What people talk about most

Price

Reviewers highlight positive aspects of price, noting that rates are reasonable and often cheaper than... See more

Booking process

Consumers find the booking process to be positive, highlighting a smooth, fast, and straightforward... See more

User experience

Clients share positive opinions on user experience, highlighting great prices, a wide range of choices, and... See more

Website

Users describe positive interactions with website, highlighting great prices and an uncomplicated booking... See more

Service

Customers had ambiguous experiences with service, reflecting a wide split in opinions. Some reviewers praised... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sixt were not happy I used this company to book through as it stated all insurance included & road side assistance. When Sixt tried to upsell me insurance I showed them my Gotrentals.com paperwork wh... See more

Rated 5 out of 5 stars

Have used this site before, uncomplicated a lot cheaper than going through the car rental site. Full insurances covered. Quotes for the same vehicles and deal up to £60 cheaper than booking direct.... See more

Company details

  1. Events & Entertainment

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(4,485)

721 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Cheapest as always!

I use GotRentalCars all the time, always get the best the deals and bargains! Think I've hired like 6 times through them and prices are unbeatable.

Play with the timings and dates as that can alter the price you pay, for example collecting at 10am maybe cheaper than collecting later or extending your rental by a day or two can also make it cheaper

24 May 2026
Unprompted review
Rated 1 out of 5 stars

I do not recommend RentaPlus Olbia The…

I do not recommend RentaPlus Olbia The car was rented from Monday to Friday and paid for in advance. The pickup was supposed to be at 10:00 PM at Olbia Airport. We landed at 10:00 PM and immediately started calling the phone number provided regarding the car pickup. Nobody answered. Despite this, we searched for the company around the airport. When we finally found it, it was closed.

We assumed that we would simply pick up the car the next day since we had already paid in advance for the following days. However, when we called the company the next day to say that we wanted to come and collect the car, we were told that the broker had cancelled the reservation and that they had no car available for us to rent.

We then asked for a refund. The man on the phone said that they had not yet received any money for our reservation and that the broker was to blame. But when we contacted the broker, we were told that the rental company had received the payment and that they were the ones who cancelled the reservation.

I do not recommend this company — they are dishonest and seem to take advantage of situations like this. They know very well that flights can sometimes be delayed. They did not even try to contact us or show any flexibility. Customer service was a disaster. We had plans that depended on having the car, and suddenly we found out that we would not get it at all. As a result, we faced significant extra costs, stress, and disappointment. Completely inhumane treatment.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Have used this site before

Have used this site before, uncomplicated a lot cheaper than going through the car rental site.
Full insurances covered.
Quotes for the same vehicles and deal up to £60 cheaper than booking direct.

18 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look