A knife sharpener that actually works. So pleased with my purchase. Simple to order, quick delivery.
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See what reviewers are saying
Great service! Chose to get an engraved knife and all the process was a very pleasant experience. Many thanks. The box housing the knife was opened at the customs and it got damaged somewhat so as i... See more
Company replied
Placed my order pretty late in the holiday. What I had requested wasn’t available it received email the next day with alternatives. Was able to find something I loved. Package arrived from France to t... See more
Company replied
I cannot be more pleased with the team of the Public Relations (if I can call that) of the company I dealt with for the past two weeks. Very acknowledgeable staff and the virtue of being tolerant in r... See more
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Company details
Written by the company
GOYON-CHAZEAU est une coutellerie familiale qui cultive son savoir-faire artisanal depuis trois générations. L’entreprise a obtenu le label EPV pour son expertise unique de la soudure de l’inox et du travail de la forge. GOYON-CHAZEAU crée et fabrique l’ensemble de ses couteaux et couverts de table, couteaux de cuisine et couteaux de poche à partir de fournitures exclusives du bassin de Thiers, capitale de la coutellerie. GOYON-CHAZEAU is a third generation know-how family cutlery. GOYON-CHAZEAU has been granted by Living Heritage company label for its unique expertise of stainless steel welding and forged knives manufacturing. It creates and manufactures table knives and cutlery, cooking knives and folding knives 100% French hand made.
Contact info
6, rue des gachères, Chailas, 63650, La Monnerie Le Montel, France
- +33 4 73 51 44 86
- info@goyon-chazeau.fr
- goyon-chazeau.com
4.9
Excellent
575 reviews
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Replied to 100% of negative reviews
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Excellent Quality and customer service
I purchased a sheath for my Knife and it got lost in the US mail, they were able to track it down and get it to me. That took some effort! Very friendly also.
Would definitely purchase their products!
16 December 2020
Reply from GOYON-CHAZEAU coutellerie
Thank you very much for your comment !
The ideal would have been if your package did not get lost ... luckily it ended up being delivered!
It does not happen often, but it does happen and it is so beyond our control...
I ordered a set of 6 knife Le Thiers…
I ordered a set of 6 knife Le Thiers Pirou Prestige. I had a wish regarding the wood of the handles. This was done quickly and easily. I am constantly informed about the status of production. The delivery took place without any problems. Knives are very beautiful and of high quality. Overall I am very satisfied.
4 December 2020
Reply from GOYON-CHAZEAU coutellerie
Thank you !
It is a pleasure to reply to our customers' requests when it is possible, and it is normal to keep you informed.
Fantastic
Fantastic, bespoke and personal service from a wonderful company. The item was very quickly dispatched, it's clearly very good quality, and came with a thoughful handwritten note from the workshop. All in all, I wouldn't hesitate to recommend this company in the future! :)
26 November 2020
Reply from GOYON-CHAZEAU coutellerie
Thank you !
We give a high importance to the quality of our products and services. It is important for us to have your feedback!
Reply from GOYON-CHAZEAU coutellerie
One thank you ! Through the computer too... but from the heart!
Box set steak knives
simple ordering process, swift delivery and a nice hand written note
well done !!
19 September 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you !
Enjoy your knives !
Truly beautiful knives
Truly beautiful knives. Well balanced. Incredible craftsmanship. Our favorite knives, in a very well equipped kitchen!
18 September 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you for your message that I immediately forward to my colleagues from production.
Enjoy your knives!
Excellent product
Excellent product, perfect postal delivery, nice to be able to order directly from this family owned small company
6 June 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you ! We are very happy to read that you are satisfied with the service and the products you ordered. We are trying to do our best despite of the problems we face because of the covid-19 crisis.
Reply from GOYON-CHAZEAU coutellerie
We are happy to have met your expectations with our products and service. Thank you for your message.
Thank you for the flawless transaction…
Thank you for the flawless transaction to purchase one of your knives. Your emails and communications regarding the delay of shipping my order during the Corona 19 virus were timely and appreciated. The knife build and quality are excellent. Thank you!
14 May 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Times were difficult so we are very happy if, despite the situation, we have been able to satisfy you. Thank you for you message.
The knife is beautiful
The knife is beautiful. Quite happy with purchase however when knife is close the tip of the blade does not reveal into the handle enough. When I go to dig out of my pocket if I'm not careful the tip of the blade protrudes just enough that it will catch on my fingers or hand and cut me. Should I take a picture and send to you?
11 May 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you for your message.
You can send us a picture to info@goyon-chazeau.fr.
Our knives are guaranteed against all manufacturing defects and even if a problem appears after several days, months or years, we still try to find a solution to please our customers.
We sincerely hope it will be the same with you.
Reply from GOYON-CHAZEAU coutellerie
Merci !
A great product coupled with very…
A great product coupled with very efficient service and delivery.
Highly recommended.
11 May 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you ! We are very pleased to have been able to meet your expectations.
Excellent high quality products that…
Excellent high quality products that are a pleasure to use. Prompt efficient service. Easy on line ordering. Highly recommended
11 May 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you for your message. Reading our customer's satisfaction drives us to love our work everyday more!
Extraordinary
Extraordinary! Very happy with both the product and the service.
I wanted to let you know that my knives have safely arrived. The time in transport was very short for so long a distance, especially as the world suffers from Corvid 19.
And once again I want you to know that I am very impressed and pleased with the quality and workmanship (execution) of these knives. They are beautiful, functional and of flawless construction. Goyon Chazeau has shown me that even today, in a time of mass-produced merchandise with no beauty or soul, there are exceptions. These knives will be cherished by me, and eventually passed on to my (3) granddaughters (petites-filles).
Thank-you, and I hope that you and those you know are safe and healthy.
Respectfully................ Frank Zuccarini (USA)
11 May 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you ! Our customers' satisfaction is what allows us to continue to love our work and to make it with the quality criteria we chose.
Messages like yours encourage us, especially in these difficult times for a small company like ours.
Wonderful service from a distance
Wonderful service from a distance. Thanks from Australia!
11 May 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you for having trust our company and selected our products despite the distance!
An amazing product
An amazing product. Delivered to Australia within a week. Thank you
11 May 2020
Unprompted review
Reply from GOYON-CHAZEAU coutellerie
Thank you for your trust, message and rate. It is a pleasure to know that our products are also appreciated on the other side of the world!
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